# -- # Kernel/Language/ru.pm - provides ru language translation # Copyright (C) 2003 Serg V Kravchenko # Copyright (C) 2007 Andrey Feldman # Copyright (C) 2008-2009 Egor Tsilenko # Copyright (C) 2009 Andrey Cherepanov # Copyright (C) 2010 Denis Kot # Copyright (C) 2010 Andrey A. Fedorov <2af at mail.ru> # Copyright (C) 2010-2011 Eugene Kungurov # Copyright (C) 2010 Sergey Romanov # -- # $Id: ru.pm,v 1.136 2012/04/17 07:11:53 mg Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (AGPL). If you # did not receive this file, see http://www.gnu.org/licenses/agpl.txt. # -- package Kernel::Language::ru; use strict; use warnings; use vars qw($VERSION); $VERSION = qw($Revision: 1.136 $) [1]; sub Data { my $Self = shift; # $$START$$ # Last translation file sync: 2012-04-17 09:08:37 # possible charsets $Self->{Charset} = ['utf-8', ]; # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;) $Self->{DateFormat} = '%D.%M.%Y %T'; $Self->{DateFormatLong} = '%T, %A %D %B, %Y г.'; $Self->{DateFormatShort} = '%D.%M.%Y'; $Self->{DateInputFormat} = '%D.%M.%Y'; $Self->{DateInputFormatLong} = '%D.%M.%Y - %T'; # csv separator $Self->{Separator} = ';'; $Self->{Translation} = { # Template: AAABase 'Yes' => 'Да', 'No' => 'Нет', 'yes' => 'да', 'no' => 'нет', 'Off' => 'Выключено', 'off' => 'выключено', 'On' => 'Включено', 'on' => 'включено', 'top' => 'В начало', 'end' => 'В конец', 'Done' => 'Готово.', 'Cancel' => 'Отменить', 'Reset' => 'Отклонить', 'last' => 'последние', 'before' => 'кроме последних', 'Today' => 'Сегодня', 'Tomorrow' => 'Завтра', 'Next week' => '', 'day' => 'день', 'days' => 'дней', 'day(s)' => 'день(дней)', 'd' => 'дн', 'hour' => 'час', 'hours' => 'часов', 'hour(s)' => 'час(ов)', 'Hours' => 'Часы', 'h' => 'ч', 'minute' => 'минута', 'minutes' => 'минут', 'minute(s)' => 'минут(а)', 'Minutes' => 'Минуты', 'm' => 'мин', 'month' => 'месяц', 'months' => 'месяцев', 'month(s)' => 'месяц(ев)', 'week' => 'неделя', 'week(s)' => 'неделя(ль)', 'year' => 'год', 'years' => 'лет', 'year(s)' => 'год(лет)', 'second(s)' => 'секунд(а)', 'seconds' => 'секунд', 'second' => 'секунда', 's' => '', 'wrote' => 'написал(а)', 'Message' => 'Сообщение', 'Error' => 'Ошибка', 'Bug Report' => 'Отчет об ошибках', 'Attention' => 'Внимание', 'Warning' => 'Предупреждение', 'Module' => 'Модуль', 'Modulefile' => 'Файл модуля', 'Subfunction' => 'Подфункция', 'Line' => 'Строка', 'Setting' => 'Параметр', 'Settings' => 'Параметры', 'Example' => 'Пример', 'Examples' => 'Примеры', 'valid' => 'действительный', 'Valid' => 'Действительный', 'invalid' => 'недействительный', 'Invalid' => '', '* invalid' => '* недействительный', 'invalid-temporarily' => 'временно недействительный', ' 2 minutes' => ' 2 минуты', ' 5 minutes' => ' 5 минут', ' 7 minutes' => ' 7 минут', '10 minutes' => '10 минут', '15 minutes' => '15 минут', 'Mr.' => '', 'Mrs.' => '', 'Next' => 'Вперед', 'Back' => 'Назад', 'Next...' => 'Вперед...', '...Back' => '...Назад', '-none-' => '-нет-', 'none' => 'нет', 'none!' => 'нет!', 'none - answered' => 'нет — отвечен', 'please do not edit!' => 'Не редактировать!', 'Need Action' => '', 'AddLink' => 'Добавить ссылку', 'Link' => 'Связать', 'Unlink' => 'Отвязать', 'Linked' => 'Связан', 'Link (Normal)' => 'Связь (обычная)', 'Link (Parent)' => 'Связь (родитель)', 'Link (Child)' => 'Связь (потомок)', 'Normal' => 'Обычный', 'Parent' => 'Родитель', 'Child' => 'Потомок', 'Hit' => 'Попадание', 'Hits' => 'Попадания', 'Text' => 'Текст', 'Standard' => '', 'Lite' => 'Облегченный', 'User' => 'Пользователь', 'Username' => 'Логин', 'Language' => 'Язык', 'Languages' => 'Языки', 'Password' => 'Пароль', 'Preferences' => 'Предпочтения', 'Salutation' => 'Приветствие', 'Salutations' => 'Приветствия', 'Signature' => 'Подпись', 'Signatures' => 'Подписи', 'Customer' => 'Клиент', 'CustomerID' => 'ID клиента', 'CustomerIDs' => 'ID клиентов', 'customer' => 'клиент', 'agent' => 'агент', 'system' => 'система', 'Customer Info' => 'Информация о клиенте', 'Customer Information' => 'Информация о клиенте', 'Customer Company' => 'Компания клиента', 'Customer Companies' => 'Компании клиента', 'Company' => 'Компания', 'go!' => 'ОК!', 'go' => 'ОК', 'All' => 'Все', 'all' => 'все', 'Sorry' => 'Извините', 'update!' => 'обновить!', 'update' => 'обновить', 'Update' => 'Обновить', 'Updated!' => 'Обновлено!', 'submit!' => 'отправить!', 'submit' => 'отправить', 'Submit' => 'Отправить', 'change!' => 'Изменить!', 'Change' => 'Изменение', 'change' => 'изменение', 'click here' => 'нажмите здесь', 'Comment' => 'Комментарий', 'Invalid Option!' => 'Неверный параметр!', 'Invalid time!' => 'Неверное время!', 'Invalid date!' => 'Неверная дата!', 'Name' => 'Имя', 'Group' => 'Группа', 'Description' => 'Описание', 'description' => 'описание', 'Theme' => 'Тема', 'Created' => 'Создан', 'Created by' => 'Создавший', 'Changed' => 'Изменен', 'Changed by' => 'Изменивший', 'Search' => 'Поиск', 'and' => 'и', 'between' => 'между', 'Fulltext Search' => 'Полнотекстовый поиск', 'Data' => 'Дата', 'Options' => 'Настройки', 'Title' => 'Заголовок', 'Item' => 'пункт', 'Delete' => 'Удалить', 'Edit' => 'Редактировать', 'View' => 'Просмотр', 'Number' => 'Число', 'System' => 'Система', 'Contact' => 'Контакт', 'Contacts' => 'Контакты', 'Export' => 'Экспорт', 'Up' => 'Вверх', 'Down' => 'Вниз', 'Add' => 'Добавить', 'Added!' => 'Добавлено!', 'Category' => 'Категория', 'Viewer' => 'Просмотр', 'Expand' => 'Развернуть', 'Small' => 'Маленький', 'Medium' => 'Средний', 'Large' => 'Большой', 'Date picker' => 'Выбор даты', 'New message' => 'Новое сообщение', 'New message!' => 'Новое сообщение!', 'Please answer this ticket(s) to get back to the normal queue view!' => 'Ответьте на эти заявки для перехода к обычному просмотру очереди !', 'You have %s new message(s)!' => 'Количество новых сообщений: %s', 'You have %s reminder ticket(s)!' => 'Количество напоминаний: %s!', 'The recommended charset for your language is %s!' => 'Рекомендуемая кодировка для вашего языка: %s', 'Change your password.' => 'Измените пароль.', 'Please activate %s first!' => 'Пожалуйста, сначала активируйте %s!', 'No suggestions' => 'Нет предложений', 'Word' => 'Слово', 'Ignore' => 'Игнорировать', 'replace with' => 'заменить на', 'There is no account with that login name.' => 'Нет пользователя с таким именем.', 'Login failed! Your user name or password was entered incorrectly.' => '', 'There is no acount with that user name.' => '', 'Please contact your administrator' => 'Свяжитесь с администратором', 'Logout' => 'Выход', 'Logout successful. Thank you for using OTRS!' => 'Вы успешно вышли из системы. Благодарим за пользование системой OTRS !', 'Invalid SessionID!' => 'Неверный идентификатор сессии!', 'Feature not active!' => 'Функция не активирована!', 'Agent updated!' => '', 'Create Database' => 'Создать базу', 'System Settings' => 'Системные параметры', 'Mail Configuration' => '', 'Finished' => 'Закончено', 'Install OTRS' => '', 'Intro' => '', 'License' => 'Лицензия', 'Database' => 'Имя базы данных', 'Configure Mail' => '', 'Database deleted.' => '', 'Database setup succesful!' => '', 'Login is needed!' => 'Необходимо ввести логин', 'Password is needed!' => 'Необходимо ввести пароль', 'Take this Customer' => 'Выбрать этого клиента', 'Take this User' => 'Выбрать этого пользователя', 'possible' => 'возможно', 'reject' => 'отвергнуть', 'reverse' => 'вернуть', 'Facility' => 'Приспособление', 'Time Zone' => 'Часовой пояс', 'Pending till' => 'В ожидании еще', 'Don\'t use the Superuser account to work with OTRS! Create new Agents and work with these accounts instead.' => '', 'Dispatching by email To: field.' => 'Перенаправление по заголовку To: электронного письма', 'Dispatching by selected Queue.' => 'Перенаправление по выбранной очереди', 'No entry found!' => 'Запись не найдена', 'Session has timed out. Please log in again.' => 'Сеанс завершен. Попробуйте войти заново.', 'No Permission!' => 'Нет доступа!', '(Click here to add)' => '(нажмите сюда чтобы добавить)', 'Preview' => 'Просмотр', 'Package not correctly deployed! Please reinstall the package.' => '', '%s is not writable!' => '%s не доступен для записи!', 'Cannot create %s!' => 'Не могу создать %s!', 'Check to activate this date' => '', 'You have Out of Office enabled, would you like to disable it?' => '', 'Customer %s added' => '', 'Role added!' => 'Роль добавлена!', 'Role updated!' => '', 'Attachment added!' => '', 'Attachment updated!' => '', 'Response added!' => '', 'Response updated!' => '', 'Group updated!' => '', 'Queue added!' => '', 'Queue updated!' => '', 'State added!' => '', 'State updated!' => '', 'Type added!' => '', 'Type updated!' => '', 'Customer updated!' => '', 'Customer company added!' => '', 'Customer company updated!' => '', 'Mail account added!' => '', 'Mail account updated!' => '', 'System e-mail address added!' => '', 'System e-mail address updated!' => '', 'Contract' => 'Контракт', 'Online Customer: %s' => 'Клиент онлайн: %s', 'Online Agent: %s' => 'Пользователь онлайн: %s', 'Calendar' => 'Календарь', 'File' => 'Файл', 'Filename' => 'Имя файла', 'Type' => 'Тип', 'Size' => 'Размер', 'Upload' => 'Загрузить', 'Directory' => 'Каталог', 'Signed' => 'Подписано', 'Sign' => 'Подписать', 'Crypted' => 'Зашифровано', 'Crypt' => 'Шифрование', 'PGP' => '', 'PGP Key' => 'PGP ключ', 'PGP Keys' => 'PGP ключи', 'S/MIME' => '', 'S/MIME Certificate' => '', 'S/MIME Certificates' => '', 'Office' => 'Офис', 'Phone' => 'Телефон', 'Fax' => 'Факс', 'Mobile' => 'Мобильный телефон', 'Zip' => 'Индекс', 'City' => 'Город', 'Street' => 'Улица', 'Country' => 'Страна', 'Location' => 'Местоположение', 'installed' => 'Установлено', 'uninstalled' => 'Деинсталлировано', 'Security Note: You should activate %s because application is already running!' => 'Предупреждение о безопасности: вы должны активировать «%s», так как приложение уже запущено!', 'Unable to parse repository index document.' => '', 'No packages for your framework version found in this repository, it only contains packages for other framework versions.' => '', 'No packages, or no new packages, found in selected repository.' => '', 'Edit the system configuration settings.' => '', 'printed at' => 'напечатано в', 'Loading...' => 'Загрузка...', 'Dear Mr. %s,' => 'Уважаемый %s,', 'Dear Mrs. %s,' => 'Уважаемая %s,', 'Dear %s,' => 'Уважаемый(ая)', 'Hello %s,' => 'Здравствуйте, %s.', 'This email address already exists. Please log in or reset your password.' => '', 'New account created. Sent login information to %s. Please check your email.' => '', 'Please press Back and try again.' => 'Нажмите «Назад» и попробуйте еще раз', 'Sent password reset instructions. Please check your email.' => '', 'Sent new password to %s. Please check your email.' => '', 'Upcoming Events' => 'Ближайшие события', 'Event' => 'Событие', 'Events' => 'События', 'Invalid Token!' => 'Неверный токен !', 'more' => 'далее', 'For more info see:' => 'Дополнительная информация находится по адресу:', 'Package verification failed!' => 'Ошибка проверки целостности пакета', 'Collapse' => 'Свернуть', 'Shown' => 'Показано', 'News' => 'Новости', 'Product News' => 'Новости о продукте', 'OTRS News' => 'Новости OTRS', '7 Day Stats' => 'Статистика за 7 дней', 'Bold' => 'Полужирный', 'Italic' => 'Курсив', 'Underline' => 'Подчеркнутый', 'Font Color' => 'Цвет текста', 'Background Color' => 'Цвет фона', 'Remove Formatting' => 'Удалить форматирование', 'Show/Hide Hidden Elements' => 'Показ скрытых элементов', 'Align Left' => 'По левому краю', 'Align Center' => 'По центру', 'Align Right' => 'По правому краю', 'Justify' => 'По ширине', 'Header' => 'Заголовок', 'Indent' => 'Увеличить отступ', 'Outdent' => 'Уменьшить отступ', 'Create an Unordered List' => 'Создать ненумерованный список', 'Create an Ordered List' => 'Создать нумерованный список', 'HTML Link' => 'Ссылка HTML', 'Insert Image' => 'Вставить изображение', 'CTRL' => 'Ctrl', 'SHIFT' => 'Shift', 'Undo' => 'Отменить', 'Redo' => 'Повторить', 'Scheduler process is registered but might not be running.' => '', 'Scheduler is not running.' => '', # Template: AAACalendar 'New Year\'s Day' => '', 'International Workers\' Day' => '', 'Christmas Eve' => '', 'First Christmas Day' => '', 'Second Christmas Day' => '', 'New Year\'s Eve' => '', # Template: AAAGenericInterface 'OTRS as requester' => '', 'OTRS as provider' => '', 'Webservice "%s" created!' => '', 'Webservice "%s" updated!' => '', # Template: AAAMonth 'Jan' => 'Янв', 'Feb' => 'Фев', 'Mar' => 'Мар', 'Apr' => 'Апр', 'May' => 'Май', 'Jun' => 'Июн', 'Jul' => 'Июл', 'Aug' => 'Авг', 'Sep' => 'Сен', 'Oct' => 'Окт', 'Nov' => 'Ноя', 'Dec' => 'Дек', 'January' => 'Январь', 'February' => 'Февраль', 'March' => 'Март', 'April' => 'Апрель', 'May_long' => 'Май', 'June' => 'Июнь', 'July' => 'Июль', 'August' => 'Август', 'September' => 'Сентябрь', 'October' => 'Октябрь', 'November' => 'Ноябрь', 'December' => 'Декабрь', # Template: AAAPreferences 'Preferences updated successfully!' => 'Настройки успешно обновлены', 'User Profile' => 'Профиль пользователя', 'Email Settings' => 'Настройки почты', 'Other Settings' => 'Прочие настройки', 'Change Password' => 'Сменить пароль', 'Current password' => 'Текущий пароль', 'New password' => 'Новый пароль', 'Verify password' => 'Подтвердите пароль', 'Spelling Dictionary' => 'Словарь', 'Default spelling dictionary' => 'Словарь по умолчанию', 'Max. shown Tickets a page in Overview.' => 'Максимальное количество заявок при показе очереди', 'The current password is not correct. Please try again!' => 'Пароль не верен. Пожалуйста, попробуйте снова!', 'Can\'t update password, your new passwords do not match. Please try again!' => 'Невозможно обновить пароль. Новые пароли не совпадают. Пожалуйста, попробуйте снова!', 'Can\'t update password, it contains invalid characters!' => 'Невозможно обновить пароль, т.к. он содержит запрещенные символы!', 'Can\'t update password, it must be at least %s characters long!' => 'Невозможно обновить пароль, т.к. его длина должна быть не менее %s символов!', 'Can\'t update password, it must contain at least 2 lowercase and 2 uppercase characters!' => 'Невозможно обновить пароль, т.к. он должен содержать не менее 2-х строчных и 2-х заглавных символов!', 'Can\'t update password, it must contain at least 1 digit!' => 'Невозможно обновить пароль, т.к. он должен содержать не менее 1-й цифры!', 'Can\'t update password, it must contain at least 2 characters!' => 'Невозможно обновить пароль, т.к. он должен содержать не менее 2 букв!', 'Can\'t update password, this password has already been used. Please choose a new one!' => 'Невозможно обновить пароль, т.к. он уже использовался. Пожалуйста, выберите другой.', 'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' => '', 'CSV Separator' => 'Разделитель CSV', # Template: AAAStats 'Stat' => 'Статистика', 'Sum' => '', 'Please fill out the required fields!' => 'Заполните обязательные поля!', 'Please select a file!' => 'Выберите файл!', 'Please select an object!' => 'Выберите объект!', 'Please select a graph size!' => 'Выберите размер графика!', 'Please select one element for the X-axis!' => 'Выберите один элемент для оси X', 'Please select only one element or turn off the button \'Fixed\' where the select field is marked!' => 'Выберите только один элемент или снимите флаг \'Fixed\' у выбранного поля!', 'If you use a checkbox you have to select some attributes of the select field!' => 'Если вы используете флажки выделения, то должны выбрать несколько пунктов из выбранного поля!', 'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' => 'Вставьте значение в выбранное поле или снимите флаг «Fixed»!', 'The selected end time is before the start time!' => 'Указанное время окончания раньше времени начала!', 'You have to select one or more attributes from the select field!' => 'Вы должны выбрать один или несколько пунктов из выбранного поля', 'The selected Date isn\'t valid!' => 'Выбранная дата неверна!', 'Please select only one or two elements via the checkbox!' => 'Выберите только один или два пункта, используя флажки', 'If you use a time scale element you can only select one element!' => 'Если вы используете элемент периода, вы можете выбрать только один пункт!', 'You have an error in your time selection!' => 'Ошибка указания времени', 'Your reporting time interval is too small, please use a larger time scale!' => 'Период отчетности слишком мал, укажите больший интервал', 'The selected start time is before the allowed start time!' => 'Выбранное время начала выходит за пределы разрешенного!', 'The selected end time is after the allowed end time!' => 'Выбранное время конца выходит за пределы разрешенного!', 'The selected time period is larger than the allowed time period!' => 'Выбранный период времени больше, чем разрешенный период!', 'Common Specification' => 'Общая спецификация', 'X-axis' => 'Ось X', 'Value Series' => 'Группы значений', 'Restrictions' => 'Ограничения', 'graph-lines' => 'График', 'graph-bars' => 'Гистограмма', 'graph-hbars' => 'Линейчатая', 'graph-points' => 'Точечная', 'graph-lines-points' => 'График с точечной диаграммой', 'graph-area' => 'С областями', 'graph-pie' => 'Круговая', 'extended' => 'Другая', 'Agent/Owner' => 'Агент (владелец)', 'Created by Agent/Owner' => 'Создано агентом (владельцем)', 'Created Priority' => 'Приоритет', 'Created State' => 'Состояние', 'Create Time' => 'Время создания', 'CustomerUserLogin' => 'Логин клиента', 'Close Time' => 'Время закрытия', 'TicketAccumulation' => 'Группировка заявок', 'Attributes to be printed' => 'Атрибуты для печати', 'Sort sequence' => 'Порядок сортировки', 'Order by' => 'Сортировка', 'Limit' => 'Лимит', 'Ticketlist' => 'Список заявок', 'ascending' => 'По возрастанию', 'descending' => 'По убыванию', 'First Lock' => 'Первая блокировка', 'Evaluation by' => 'Заблокировано', 'Total Time' => 'Всего времени', 'Ticket Average' => 'Среднее время рассмотрения заявки', 'Ticket Min Time' => 'Мин. время рассмотрения заявки', 'Ticket Max Time' => 'Макс. время рассмотрения заявки', 'Number of Tickets' => 'Количество заявок', 'Article Average' => 'Среднее время между сообщениями', 'Article Min Time' => 'Мин. время между сообщениями', 'Article Max Time' => 'Макс. время между сообщениями', 'Number of Articles' => 'Количество сообщений', 'Accounted time by Agent' => 'Затраты рабочего времени по агентам', 'Ticket/Article Accounted Time' => 'Затраты рабочего времени на заявку или сообщение', 'TicketAccountedTime' => 'Затраты рабочего времени', 'Ticket Create Time' => 'Время создания заявки', 'Ticket Close Time' => 'Время закрытия заявки', # Template: AAATicket 'Status View' => 'Просмотр статуса', 'Bulk' => 'Массовое действие', 'Lock' => 'Блокировка', 'Unlock' => 'Разблокировать', 'History' => 'История', 'Zoom' => 'Подробно', 'Age' => 'Возраст', 'Bounce' => 'Возвратить', 'Forward' => 'Переслать', 'From' => 'Отправитель', 'To' => 'Получатель', 'Cc' => 'Копия', 'Bcc' => 'Скрытая копия', 'Subject' => 'Тема', 'Move' => 'Переместить', 'Queue' => 'Очередь', 'Queues' => 'Очереди', 'Priority' => 'Приоритет', 'Priorities' => 'Приоритеты', 'Priority Update' => 'Изменение приоритета', 'Priority added!' => '', 'Priority updated!' => '', 'Signature added!' => '', 'Signature updated!' => '', 'SLA' => 'Уровень обслуживания', 'Service Level Agreement' => 'Соглашение об Уровне Сервиса', 'Service Level Agreements' => 'Соглашения об Уровне Сервиса', 'Service' => 'Сервис', 'Services' => 'Сервисы', 'State' => 'Состояние', 'States' => 'Состояния', 'Status' => 'Статус', 'Statuses' => 'Статусы', 'Ticket Type' => 'Тип заявки', 'Ticket Types' => 'Типы заявки', 'Compose' => 'Создать', 'Pending' => 'Напоминание', 'Owner' => 'Владелец', 'Owner Update' => 'Новый владелец', 'Responsible' => 'Ответственный', 'Responsible Update' => 'Новый ответственный', 'Sender' => 'Отправитель', 'Article' => 'Сообщение', 'Ticket' => 'Заявка', 'Createtime' => 'Время создания', 'plain' => 'Обычный', 'Email' => 'Email', 'email' => 'Email', 'Close' => 'Закрыть', 'Action' => 'Действие', 'Attachment' => 'Прикрепленный файл', 'Attachments' => 'Прикрепленные файлы', 'This message was written in a character set other than your own.' => 'Это сообщение написано в кодировке. отличной от вашей.', 'If it is not displayed correctly,' => 'Если текст отображается некорректно,', 'This is a' => 'Это', 'to open it in a new window.' => 'открыть в новом окне', 'This is a HTML email. Click here to show it.' => 'Этот электронное письмо в формате HTML. Нажмите здесь для просмотра', 'Free Fields' => 'Свободные поля', 'Merge' => 'Объединить', 'merged' => 'объединенный', 'closed successful' => 'закрыт успешно', 'closed unsuccessful' => 'закрыт неуспешно', 'Locked Tickets Total' => 'Заблокированные заявки: Всего', 'Locked Tickets Reminder Reached' => 'Заблокированные заявки: Напоминание истекло', 'Locked Tickets New' => 'Заблокированные заявки: Новые', 'Responsible Tickets Total' => 'Ответственные заявки: Всего', 'Responsible Tickets New' => 'Ответственные заявки: Новые', 'Responsible Tickets Reminder Reached' => 'Ответственные заявки: Напоминание истекло', 'Watched Tickets Total' => 'Наблюдаемые заявки: Всего', 'Watched Tickets New' => 'Наблюдаемые заявки: Новые', 'Watched Tickets Reminder Reached' => 'Наблюдаемые заявки: Напоминание истекло', 'All tickets' => 'Все заявки', 'Available tickets' => '', 'Escalation' => 'Эскалация', 'last-search' => '', 'QueueView' => 'Просмотр очереди', 'Ticket Escalation View' => 'Просмотр заявок с эскалацией', 'Message from' => '', 'End message' => '', 'Forwarded message from' => '', 'End forwarded message' => '', 'new' => 'новый', 'open' => 'открытый', 'Open' => 'Открытый', 'Open tickets' => '', 'closed' => 'закрытый', 'Closed' => 'Закрытый', 'Closed tickets' => '', 'removed' => 'удаленный', 'pending reminder' => 'ожидает напоминания', 'pending auto' => 'ожидает автозакрытия', 'pending auto close+' => 'ожидает автозакрытия(+)', 'pending auto close-' => 'ожидает автозакрытия(-)', 'email-external' => 'внешний email', 'email-internal' => 'внутренний email', 'note-external' => 'внешняя заметка', 'note-internal' => 'внутренняя заметка', 'note-report' => 'Заметка-отчет', 'phone' => 'звонок', 'sms' => 'SMS', 'webrequest' => 'веб-заявка', 'lock' => 'блокирован', 'unlock' => 'разблокирован', 'very low' => 'самый низкий', 'low' => 'низкий', 'normal' => 'обычный', 'high' => 'высокий', 'very high' => 'безотлагательный', '1 very low' => '1 самый низкий', '2 low' => '2 низкий', '3 normal' => '3 обычный', '4 high' => '4 высокий', '5 very high' => '5 безотлагательный', 'auto follow up' => '', 'auto reject' => '', 'auto remove' => '', 'auto reply' => '', 'auto reply/new ticket' => '', 'Ticket "%s" created!' => 'Создана заявка «%s».', 'Ticket Number' => 'Номер заявки', 'Ticket Object' => 'Объект заявки', 'No such Ticket Number "%s"! Can\'t link it!' => 'Заявки с номером «%s» не существует, невозможно связать с нею!', 'You don\'t have write access to this ticket.' => '', 'Sorry, you need to be the ticket owner to perform this action.' => '', 'Ticket selected.' => '', 'Ticket is locked by another agent.' => '', 'Ticket locked.' => '', 'Don\'t show closed Tickets' => 'Не показывать закрытые заявки', 'Show closed Tickets' => 'Показывать закрытые заявки', 'New Article' => 'Новое сообщение', 'Unread article(s) available' => '', 'Remove from list of watched tickets' => 'Удалить из списка наблюдаемых заявок', 'Add to list of watched tickets' => 'Добавить в список наблюдаемых заявок', 'Email-Ticket' => 'Письмо', 'Create new Email Ticket' => 'Создать новую заявку', 'Phone-Ticket' => 'Телефонный звонок', 'Search Tickets' => 'Поиск заявок', 'Edit Customer Users' => 'Редактировать клиентов', 'Edit Customer Company' => 'Редактировать компании клиентов', 'Bulk Action' => 'Массовое действие', 'Bulk Actions on Tickets' => 'Массовое действие над заявками', 'Send Email and create a new Ticket' => 'Отправить письмо и создать новую заявку', 'Create new Email Ticket and send this out (Outbound)' => 'Создать новую заявку email и отправить ее', 'Create new Phone Ticket (Inbound)' => 'Создать новую телефонную заявку', 'Address %s replaced with registered customer address.' => '', 'Customer automatically added in Cc.' => '', 'Overview of all open Tickets' => 'Обзор всех открытых заявок', 'Locked Tickets' => 'Заблокированные заявки', 'My Locked Tickets' => 'Мои заблокированные заявки', 'My Watched Tickets' => 'Мои наблюдаемые заявки', 'My Responsible Tickets' => 'Мои ответственные заявки', 'Watched Tickets' => 'Наблюдаемые заявки', 'Watched' => 'Наблюдаемые', 'Watch' => 'Наблюдать', 'Unwatch' => 'Не наблюдать', 'Lock it to work on it' => '', 'Unlock to give it back to the queue' => '', 'Show the ticket history' => '', 'Print this ticket' => '', 'Print this article' => '', 'Split this article' => '', 'Forward article via mail' => '', 'Change the ticket priority' => '', 'Change the ticket free fields!' => 'Изменить свободные поля заявки!', 'Link this ticket to other objects' => '', 'Change the owner for this ticket' => '', 'Change the customer for this ticket' => '', 'Add a note to this ticket' => '', 'Merge into a different ticket' => '', 'Set this ticket to pending' => '', 'Close this ticket' => '', 'Look into a ticket!' => 'Просмотреть заявку!', 'Delete this ticket' => '', 'Mark as Spam!' => 'Пометить как спам!', 'My Queues' => 'Мои очереди', 'Shown Tickets' => 'Показываемые заявки', 'Your email with ticket number "" is merged to "".' => 'Ваш email с номером заявки «» объединен с "".', 'Ticket %s: first response time is over (%s)!' => 'Заявка %s: время первого ответа истекло (%s)!', 'Ticket %s: first response time will be over in %s!' => 'Заявка %s: время первого ответа истечет через %s!', 'Ticket %s: update time is over (%s)!' => 'Заявка %s: время обновления заявки истекло (%s)!', 'Ticket %s: update time will be over in %s!' => 'Заявка %s: время обновления заявки истечет через %s!', 'Ticket %s: solution time is over (%s)!' => 'Заявка %s: время решения заявки истекло (%s)!', 'Ticket %s: solution time will be over in %s!' => 'Заявка %s: время решения заявки истечет через %s!', 'There are more escalated tickets!' => 'Эскалированных заявок больше нет!', 'Plain Format' => 'Исходный формат', 'Reply All' => 'Ответить всем', 'Direction' => 'Направление', 'Agent (All with write permissions)' => '', 'Agent (Owner)' => '', 'Agent (Responsible)' => '', 'New ticket notification' => 'Уведомление о новой заявке', 'Send me a notification if there is a new ticket in "My Queues".' => 'Прислать мне уведомление, если есть новая заявка в одной из моих очередей.', 'Send new ticket notifications' => 'Отправлять уведомления о новых заявках', 'Ticket follow up notification' => 'Уведомление об изменениях в заявке', 'Ticket lock timeout notification' => 'Уведомление об истечении срока блокировки заявки системой', 'Send me a notification if a ticket is unlocked by the system.' => 'Прислать мне уведомление, если заявка освобождена системой.', 'Send ticket lock timeout notifications' => 'Отправлять уведомления об истечении блокировок', 'Ticket move notification' => 'Уведомление о перемещении заявки', 'Send me a notification if a ticket is moved into one of "My Queues".' => 'Прислать мне уведомление, если заявка перемещена в одну из моих очередей.', 'Send ticket move notifications' => 'Отправлять уведомления о перемещении заявок', 'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' => '', 'Custom Queue' => 'Резервная очередь', 'QueueView refresh time' => 'Время обновления монитора очередей', 'If enabled, the QueueView will automatically refresh after the specified time.' => 'Монитор очередей будет автоматически обновляться через указанный промежуток времени.', 'Refresh QueueView after' => 'Обновлять монитор очередей каждые', 'Screen after new ticket' => 'Раздел после создания новой заявки', 'Show this screen after I created a new ticket' => 'Показывать этот раздел после создания заявки', 'Closed Tickets' => 'Закрытые заявки', 'Show closed tickets.' => 'Показывать закрытые заявки', 'Max. shown Tickets a page in QueueView.' => 'Максимальное количество заявок при просмотре очереди', 'Ticket Overview "Small" Limit' => '', 'Ticket limit per page for Ticket Overview "Small"' => '', 'Ticket Overview "Medium" Limit' => '', 'Ticket limit per page for Ticket Overview "Medium"' => '', 'Ticket Overview "Preview" Limit' => '', 'Ticket limit per page for Ticket Overview "Preview"' => '', 'Ticket watch notification' => 'Уведомление по наблюдаемым заявкам', 'Send me the same notifications for my watched tickets that the ticket owners will get.' => 'Прислать мне те же уведомления для наблюдаемых заявок, которые получают владельцы заявок.', 'Send ticket watch notifications' => 'Отправлять уведомления по наблюдаемым заявкам', 'Out Of Office Time' => 'Период отсутствия в офисе', 'New Ticket' => 'Новая заявка', 'Create new Ticket' => 'Создать новую заявку', 'Customer called' => 'Звонок клиента', 'phone call' => 'телефонный звонок', 'Phone Call Outbound' => 'Сделать звонок', 'Phone Call Inbound' => '', 'Reminder Reached' => 'Напоминание истекает', 'Reminder Tickets' => 'Заявки с напоминанием', 'Escalated Tickets' => 'Эскалированные заявки', 'New Tickets' => 'Новые заявки', 'Open Tickets / Need to be answered' => 'Открытые заявки (требуется ответить)', 'All open tickets, these tickets have already been worked on, but need a response' => 'Все открытые заявки; с этими заявками уже работали, но они нуждаются в ответе', 'All new tickets, these tickets have not been worked on yet' => 'Все новые заявки; с этими заявками еще никто не работал', 'All escalated tickets' => 'Все эскалированные заявки', 'All tickets with a reminder set where the reminder date has been reached' => 'Все заявки с напоминанием, у которых назначенная дата напоминания наступила', 'Archived tickets' => '', 'Unarchived tickets' => '', 'History::Move' => 'Заявка перемещена в очередь «%s» (%s) из очереди «%s» (%s).', 'History::TypeUpdate' => 'Тип изменен на %s (ID=%s).', 'History::ServiceUpdate' => 'Сервис изменен на %s (ID=%s).', 'History::SLAUpdate' => 'SLA изменен на %s (ID=%s).', 'History::NewTicket' => 'Новая заявка [%s] (Q=%s;P=%s;S=%s).', 'History::FollowUp' => 'Ответ на [%s]. %s', 'History::SendAutoReject' => 'Автоотказ отправлен «%s».', 'History::SendAutoReply' => 'Автоответ отправлен «%s».', 'History::SendAutoFollowUp' => 'Автоответ отправлен «%s».', 'History::Forward' => 'Перенаправлено «%s».', 'History::Bounce' => 'Возвращено «%s».', 'History::SendAnswer' => 'Ответ оправлен «%s».', 'History::SendAgentNotification' => '%s: уведомление отправлено на %s.', 'History::SendCustomerNotification' => 'Уведомление отправлено на %s.', 'History::EmailAgent' => 'Клиенту %s отправлено письмо.', 'History::EmailCustomer' => 'Получено письмо от %s.', 'History::PhoneCallAgent' => 'Сотрудник позвонил клиенту', 'History::PhoneCallCustomer' => 'Клиент позвонил нам.', 'History::AddNote' => 'Добавлена заметка (%s)', 'History::Lock' => 'Заблокирована заявка.', 'History::Unlock' => 'Разблокирована заявка.', 'History::TimeAccounting' => 'Добавлено единиц времени: %s. Всего единиц времени: %s.', 'History::Remove' => '%s', 'History::CustomerUpdate' => 'Изменено: %s', 'History::PriorityUpdate' => 'Изменен приоритет с «%s» (%s) на «%s» (%s).', 'History::OwnerUpdate' => 'Новый владелец «%s» (ID=%s).', 'History::LoopProtection' => 'Защита от зацикливания! Авто-ответ на «%s» не отправлен.', 'History::Misc' => '%s', 'History::SetPendingTime' => 'Обновлено: %s', 'History::StateUpdate' => 'Прежнее состояние: %s, новое состояние: %s', 'History::TicketDynamicFieldUpdate' => 'Обновлено: %s=%s;%s=%s;', 'History::WebRequestCustomer' => 'Веб-запрос пользователя.', 'History::TicketLinkAdd' => 'К заявке «%s» добавлена связь.', 'History::TicketLinkDelete' => 'Связь с заявкой «%s» удалена.', 'History::Subscribe' => 'Добавлена подписка для пользователя «%s».', 'History::Unsubscribe' => 'Удалена подписка для пользователя «%s».', 'History::SystemRequest' => '', 'History::ResponsibleUpdate' => '', 'History::ArchiveFlagUpdate' => '', # Template: AAAWeekDay 'Sun' => 'Вск', 'Mon' => 'Пнд', 'Tue' => 'Втр', 'Wed' => 'Срд', 'Thu' => 'Чтв', 'Fri' => 'Птн', 'Sat' => 'Сбт', # Template: AdminAttachment 'Attachment Management' => 'Управление прикрепленными файлами', 'Actions' => 'Действия', 'Go to overview' => 'Перейти к обзору', 'Add attachment' => '', 'List' => 'Список', 'Validity' => '', 'No data found.' => 'Данные не найдены.', 'Download file' => 'Скачать файл', 'Delete this attachment' => 'Удалить это вложение', 'Add Attachment' => 'Добавить вложение', 'Edit Attachment' => 'Редактировать вложение', 'This field is required.' => 'Это поле обязательно.', 'or' => 'или', # Template: AdminAutoResponse 'Auto Response Management' => 'Управление автоответами', 'Add auto response' => 'Добавить автоответ', 'Add Auto Response' => 'Добавить автоответ', 'Edit Auto Response' => 'Изменить автоответ', 'Response' => 'Ответ', 'Auto response from' => 'Автоответ от', 'Reference' => 'Ссылка', 'You can use the following tags' => 'Вы можете использовать следующие теги', 'To get the first 20 character of the subject.' => 'Чтобы видеть первые 20 символов темы', 'To get the first 5 lines of the email.' => 'Чтобы видеть первые 5 строк email', 'To get the realname of the sender (if given).' => 'Чтобы видеть реальное имя отправителя (если указано)', 'To get the article attribute' => '', ' e. g.' => ' например,', 'Options of the current customer user data' => '', 'Ticket owner options' => '', 'Ticket responsible options' => '', 'Options of the current user who requested this action' => '', 'Options of the ticket data' => '', 'Config options' => '', 'Example response' => 'Пример ответа', # Template: AdminCustomerCompany 'Customer Company Management' => 'Управление компанией клиента', 'Wildcards like \'*\' are allowed.' => '', 'Add customer company' => 'Добавить компанию клиента', 'Please enter a search term to look for customer companies.' => 'Введите запрос для поиска компаний клиента.', 'Add Customer Company' => 'Добавить компанию клиента', # Template: AdminCustomerUser 'Customer Management' => 'Управление клиентами', 'Add customer' => 'Добавить клиента', 'Select' => 'Выбор', 'Hint' => '', 'Customer will be needed to have a customer history and to login via customer panel.' => 'Учетная запись клиента необходима для ведения истории клиента и для доступа к клиентской панели.', 'Please enter a search term to look for customers.' => 'Введите запрос для поиска клиентов.', 'Last Login' => 'Последний вход', 'Add Customer' => 'Добавить клиента', 'Edit Customer' => 'Редактировать клиента', 'This field is required and needs to be a valid email address.' => '', 'This email address is not allowed due to the system configuration.' => '', 'This email address failed MX check.' => '', 'DNS problem, please check your configuration and the error log.' => '', 'The syntax of this email address is incorrect.' => '', # Template: AdminCustomerUserGroup 'Manage Customer-Group Relations' => '', 'Notice' => '', 'This feature is disabled!' => 'Данная функция отключена!', 'Just use this feature if you want to define group permissions for customers.' => '', 'Enable it here!' => 'Включить функцию!', 'Search for customers.' => '', 'Edit Customer Default Groups' => 'Редактировать группы по-умолчанию клиента', 'These groups are automatically assigned to all customers.' => 'Эти группы автоматически назначаются всем клиентам.', 'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' => '', 'Filter for Groups' => 'Фильтры для Групп', 'Select the customer:group permissions.' => 'Выбериет клиента:разрешения для группы', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' => '', 'Search Result:' => 'Результаты поиска:', 'Customers' => 'Клиенты', 'Groups' => 'Группы', 'No matches found.' => 'Совпадений не найдено.', 'Change Group Relations for Customer' => '', 'Change Customer Relations for Group' => '', 'Toggle %s Permission for all' => '', 'Toggle %s permission for %s' => '', 'Customer Default Groups:' => 'Клиентская группа по-умолчанию:', 'No changes can be made to these groups.' => '', 'ro' => 'Только чтение', 'Read only access to the ticket in this group/queue.' => 'Права только на чтение заявки в данной группе/очереди', 'rw' => 'Чтение/запись', 'Full read and write access to the tickets in this group/queue.' => 'Полные права на заявки в данной группе/очереди', # Template: AdminCustomerUserService 'Manage Customer-Services Relations' => '', 'Edit default services' => '', 'Filter for Services' => '', 'Allocate Services to Customer' => '', 'Allocate Customers to Service' => '', 'Toggle active state for all' => '', 'Active' => 'Активный', 'Toggle active state for %s' => '', # Template: AdminDynamicField 'Dynamic Fields Management' => '', 'Add new field for object' => '', 'To add a new field, select the field type form one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' => '', 'Dynamic Fields List' => '', 'Dynamic fields per page' => '', 'Label' => '', 'Order' => 'Порядок', 'Object' => 'Объект', 'Delete this field' => '', 'Do you really want to delete this dynamic field? ALL associated data will be LOST!' => '', 'Delete field' => '', # Template: AdminDynamicFieldCheckbox 'Dynamic Fields' => '', 'Field' => '', 'Go back to overview' => '', 'General' => '', 'This field is required, and the value should be alphabetic and numeric characters only.' => '', 'Must be unique and only accept alphabetic and numeric characters.' => '', 'Changing this value will require manual changes in the system.' => '', 'This is the name to be shown on the screens where the field is active.' => '', 'Field order' => '', 'This field is required and must be numeric.' => '', 'This is the order in which this field will be shown on the screens where is active.' => '', 'Field type' => '', 'Object type' => '', 'Field Settings' => '', 'Default value' => '', 'This is the default value for this field.' => '', 'Save' => 'Сохранить', # Template: AdminDynamicFieldDateTime 'Default date difference' => '', 'This field must be numeric.' => '', 'The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).' => '', 'Define years period' => '', 'Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.' => '', 'Years in the past' => '', 'Years in the past to display (default: 5 years).' => '', 'Years in the future' => '', 'Years in the future to display (default: 5 years).' => '', 'Show link' => '', 'Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.' => '', # Template: AdminDynamicFieldDropdown 'Possible values' => '', 'Key' => 'Ключ', 'Value' => 'Значение', 'Remove value' => '', 'Add value' => '', 'Add Value' => '', 'Add empty value' => '', 'Activate this option to create an empty selectable value.' => '', 'Translatable values' => '', 'If you activate this option the values will be translated to the user defined language.' => '', 'Note' => 'Заметка', 'You need to add the translations manually into the language translation files.' => '', # Template: AdminDynamicFieldMultiselect # Template: AdminDynamicFieldText 'Number of rows' => '', 'Specify the height (in lines) for this field in the edit mode.' => '', 'Number of cols' => '', 'Specify the width (in characters) for this field in the edit mode.' => '', # Template: AdminEmail 'Admin Notification' => 'Уведомление администратором', 'With this module, administrators can send messages to agents, group or role members.' => '', 'Create Administrative Message' => '', 'Your message was sent to' => 'Ваше сообщение было отправлено к', 'Send message to users' => 'Отправить сообщение пользователям', 'Send message to group members' => 'Отправить сообщенеи членам группы', 'Group members need to have permission' => 'Члены группы должны иметь разрешения', 'Send message to role members' => 'Отправить сообщение членам роли', 'Also send to customers in groups' => 'Также отправить клиентам в группах', 'Body' => 'Тело письма', 'Send' => 'Отправить', # Template: AdminGenericAgent 'Generic Agent' => '', 'Add job' => 'Добавить задание', 'Last run' => 'Последний запуск', 'Run Now!' => 'Выполнить сейчас!', 'Delete this task' => 'Удалить задачу', 'Run this task' => 'Запустить задачу', 'Job Settings' => 'Настройки задания', 'Job name' => 'Имя задания', 'Currently this generic agent job will not run automatically.' => 'Это задание агента не запускается автоматически', 'To enable automatic execution select at least one value from minutes, hours and days!' => 'Для автоматического запуска укажите как минимум одно из значений в минутах, часах или днях', 'Schedule minutes' => '', 'Schedule hours' => '', 'Schedule days' => '', 'Toggle this widget' => '', 'Ticket Filter' => 'Фильтр заявок', '(e. g. 10*5155 or 105658*)' => '(например, 10*5155 или 105658*)', '(e. g. 234321)' => '(например, 234321)', 'Customer login' => '', '(e. g. U5150)' => '(например, U5150)', 'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' => '', 'Agent' => 'Агент', 'Ticket lock' => '', 'Create times' => '', 'No create time settings.' => 'Без учета времени создания', 'Ticket created' => 'Заявка создана', 'Ticket created between' => 'Заявка создана между ', 'Change times' => '', 'No change time settings.' => 'Не изменять параметры времени', 'Ticket changed' => 'Заявка изменена', 'Ticket changed between' => 'Заявка изменена в период', 'Close times' => '', 'No close time settings.' => 'Без учета времени закрытия', 'Ticket closed' => 'Заявка закрыта', 'Ticket closed between' => 'Заявка закрыта между', 'Pending times' => '', 'No pending time settings.' => 'Без учета времени, когда запрос был отложен', 'Ticket pending time reached' => 'Заявка была отложена', 'Ticket pending time reached between' => 'Заявка была отложена между', 'Escalation times' => '', 'No escalation time settings.' => 'Без учета времени эскалации', 'Ticket escalation time reached' => 'Заявка была эскалирована', 'Ticket escalation time reached between' => 'Заявка была эскалирована между', 'Escalation - first response time' => 'Эскалация - время первого ответа', 'Ticket first response time reached' => 'Первый ответ', 'Ticket first response time reached between' => 'Первый ответ между', 'Escalation - update time' => 'Эскалация - время обновления', 'Ticket update time reached' => 'Заявка была обновлена', 'Ticket update time reached between' => 'Заявка была обновлена между', 'Escalation - solution time' => 'Эскалация - время решения', 'Ticket solution time reached' => 'Заявка была решена', 'Ticket solution time reached between' => 'Заявка была решена между', 'Archive search option' => '', 'Ticket Action' => 'Действия по заявке', 'Set new service' => 'Установить новый сервис', 'Set new Service Level Agreement' => '', 'Set new priority' => 'Установить новый приоритет', 'Set new queue' => '', 'Set new state' => 'Установить новое состояние', 'Set new agent' => 'Назначить нового агента', 'new owner' => 'новый владелец', 'new responsible' => '', 'Set new ticket lock' => '', 'New customer' => 'Новый клиент', 'New customer ID' => 'ID нового клиента', 'New title' => 'Новый заголовок', 'New type' => 'Новый тип', 'New Dynamic Field Values' => '', 'Archive selected tickets' => '', 'Add Note' => 'Добавить заметку', 'Time units' => 'Единицы времени', ' (work units)' => ' (рабочие единицы)', 'Ticket Commands' => '', 'Send agent/customer notifications on changes' => 'Отправлять уведомление агенту при изменениях', 'CMD' => 'Команда', 'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' => 'Эта команда будет выполнена. ARG[0] — номер заявки. ARG[1] — id заявки.', 'Delete tickets' => 'Удалить заявки', 'Warning: All affected tickets will be removed from the database and cannot be restored!' => 'Предупреждение: Все выбранные заявки будут удалены из базы данных без возможности восстановления!', 'Execute Custom Module' => '', 'Param %s key' => '', 'Param %s value' => '', 'Save Changes' => '', 'Results' => 'Результат', '%s Tickets affected! What do you want to do?' => '', 'Warning: You used the DELETE option. All deleted tickets will be lost!' => '', 'Edit job' => 'Редактировать задание', 'Run job' => 'Запустить задание', 'Affected Tickets' => 'Выбранные задания', # Template: AdminGenericInterfaceDebugger 'GenericInterface Debugger for Web Service %s' => '', 'Web Services' => '', 'Debugger' => '', 'Go back to web service' => '', 'Clear' => '', 'Do you really want to clear the debug log of this web service?' => '', 'Request List' => '', 'Time' => 'Время', 'Remote IP' => '', 'Loading' => 'Загрузка', 'Select a single request to see its details.' => '', 'Filter by type' => '', 'Filter from' => '', 'Filter to' => '', 'Filter by remote IP' => '', 'Refresh' => 'Обновить', 'Request Details' => '', 'An error occurred during communication.' => '', 'Show or hide the content' => 'Отобразить или скрыть содержимое', 'Clear debug log' => '', # Template: AdminGenericInterfaceInvokerDefault 'Add new Invoker to Web Service %s' => '', 'Change Invoker %s of Web Service %s' => '', 'Add new invoker' => '', 'Change invoker %s' => '', 'Do you really want to delete this invoker?' => '', 'All configuration data will be lost.' => '', 'Invoker Details' => '', 'The name is typically used to call up an operation of a remote web service.' => '', 'Please provide a unique name for this web service invoker.' => '', 'The name you entered already exists.' => '', 'Invoker backend' => '', 'This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.' => '', 'Mapping for outgoing request data' => '', 'Configure' => '', 'The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.' => '', 'Mapping for incoming response data' => '', 'The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.' => '', 'Event Triggers' => '', 'Asynchronous' => '', 'Delete this event' => '', 'This invoker will be triggered by the configured events.' => '', 'Do you really want to delete this event trigger?' => '', 'Add Event Trigger' => '', 'To add a new event select the event object and event name and click on the "+" button' => '', 'Asynchronous event triggers are handled by the OTRS Scheduler in background (recommended).' => '', 'Synchronous event triggers would be processed directly during the web request.' => '', 'Save and continue' => '', 'Save and finish' => '', 'Delete this Invoker' => '', 'Delete this Event Trigger' => '', # Template: AdminGenericInterfaceMappingSimple 'GenericInterface Mapping Simple for Web Service %s' => '', 'Go back to' => '', 'Mapping Simple' => '', 'Default rule for unmapped keys' => '', 'This rule will apply for all keys with no mapping rule.' => '', 'Default rule for unmapped values' => '', 'This rule will apply for all values with no mapping rule.' => '', 'New key map' => '', 'Add key mapping' => '', 'Mapping for Key ' => '', 'Remove key mapping' => '', 'Key mapping' => '', 'Map key' => '', 'matching the' => '', 'to new key' => '', 'Value mapping' => '', 'Map value' => '', 'to new value' => '', 'Remove value mapping' => '', 'New value map' => '', 'Add value mapping' => '', 'Do you really want to delete this key mapping?' => '', 'Delete this Key Mapping' => '', # Template: AdminGenericInterfaceOperationDefault 'Add new Operation to Web Service %s' => '', 'Change Operation %s of Web Service %s' => '', 'Add new operation' => '', 'Change operation %s' => '', 'Do you really want to delete this operation?' => '', 'Operation Details' => '', 'The name is typically used to call up this web service operation from a remote system.' => '', 'Please provide a unique name for this web service.' => '', 'Mapping for incoming request data' => '', 'The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.' => '', 'Operation backend' => '', 'This OTRS operation backend module will be called internally to process the request, generating data for the response.' => '', 'Mapping for outgoing response data' => '', 'The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.' => '', 'Delete this Operation' => '', # Template: AdminGenericInterfaceTransportHTTPSOAP 'GenericInterface Transport HTTP::SOAP for Web Service %s' => '', 'Network transport' => '', 'Properties' => '', 'Endpoint' => '', 'URI to indicate a specific location for accessing a service.' => '', 'e.g. http://local.otrs.com:8000/Webservice/Example' => '', 'Namespace' => '', 'URI to give SOAP methods a context, reducing ambiguities.' => '', 'e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions' => '', 'Maximum message length' => '', 'This field should be an integer number.' => '', 'Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.' => '', 'Encoding' => '', 'The character encoding for the SOAP message contents.' => '', 'e.g utf-8, latin1, iso-8859-1, cp1250, Etc.' => '', 'SOAPAction' => '', 'Set to "Yes" to send a filled SOAPAction header.' => '', 'Set to "No" to send an empty SOAPAction header.' => '', 'SOAPAction separator' => '', 'Character to use as separator between name space and SOAP method.' => '', 'Usually .Net web services uses a "/" as separator.' => '', 'Authentication' => '', 'The authentication mechanism to access the remote system.' => '', 'A "-" value means no authentication.' => '', 'The user name to be used to access the remote system.' => '', 'The password for the privileged user.' => '', 'Use SSL Options' => '', 'Show or hide SSL options to connect to the remote system.' => '', 'Certificate File' => '', 'The full path and name of the SSL certificate file (must be in .p12 format).' => '', 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '', 'Certificate Password File' => '', 'The password to open the SSL certificate.' => '', 'Certification Authority (CA) File' => '', 'The full path and name of the certification authority certificate file that validates SSL certificate.' => '', 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '', 'Certification Authority (CA) Directory' => '', 'The full path of the certification authority directory where the CA certificates are stored in the file system.' => '', 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '', 'Proxy Server' => '', 'URI of a proxy server to be used (if needed).' => '', 'e.g. http://proxy_hostname:8080' => '', 'Proxy User' => '', 'The user name to be used to access the proxy server.' => '', 'Proxy Password' => '', 'The password for the proxy user.' => '', # Template: AdminGenericInterfaceWebservice 'GenericInterface Web Service Management' => '', 'Add web service' => '', 'Clone web service' => '', 'The name must be unique.' => '', 'Clone' => '', 'Export web service' => '', 'Import web service' => '', 'Configuration File' => '', 'The file must be a valid web service configuration YAML file.' => '', 'Import' => 'Импорт', 'Configuration history' => '', 'Delete web service' => '', 'Do you really want to delete this web service?' => '', 'After you save the configuration you will be redirected again to the edit screen.' => '', 'If you want to return to overview please click the "Go to overview" button.' => '', 'Web Service List' => '', 'Remote system' => '', 'Provider transport' => '', 'Requester transport' => '', 'Details' => '', 'Debug threshold' => '', 'In provider mode, OTRS offers web services which are used by remote systems.' => '', 'In requester mode, OTRS uses web services of remote systems.' => '', 'Operations are individual system functions which remote systems can request.' => '', 'Invokers prepare data for a request to a remote web service, and process its response data.' => '', 'Controller' => '', 'Inbound mapping' => '', 'Outbound mapping' => '', 'Delete this action' => '', 'At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s' => '', 'Delete webservice' => '', 'Delete operation' => '', 'Delete invoker' => '', 'Clone webservice' => '', 'Import webservice' => '', # Template: AdminGenericInterfaceWebserviceHistory 'GenericInterface Configuration History for Web Service %s' => '', 'Go back to Web Service' => '', 'Here you can view older versions of the current web service\'s configuration, export or even restore them.' => '', 'Configuration History List' => '', 'Version' => 'Версия', 'Create time' => '', 'Select a single configuration version to see its details.' => '', 'Export web service configuration' => '', 'Restore web service configuration' => '', 'Do you really want to restore this version of the web service configuration?' => '', 'Your current web service configuration will be overwritten.' => '', 'Show or hide the content.' => '', 'Restore' => '', # Template: AdminGroup 'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' => 'ВНИМАНИЕ! Если вы измените имя группы «admin» до того, как поменяете название этой группы конфигурации системы, у вас не будет прав доступа на панель администрирования. Если это произошло, верните прежнее название группы (admin) вручную командой SQL.', 'Group Management' => 'Управление группами', 'Add group' => 'Добавить группу', 'The admin group is to get in the admin area and the stats group to get stats area.' => 'Группа admin может осуществлять администрирование, а группа stats — просматривать статистику', 'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' => '', 'It\'s useful for ASP solutions. ' => 'Полезно для сервис-провайдеров.', 'Add Group' => 'Добавить группу', 'Edit Group' => 'Редактировать группу', # Template: AdminLog 'System Log' => 'Системный журнал', 'Here you will find log information about your system.' => '', 'Hide this message' => '', 'Recent Log Entries' => '', # Template: AdminMailAccount 'Mail Account Management' => 'Управление почтовыми учетными записями', 'Add mail account' => 'Добавить почтовую учетную запись', 'All incoming emails with one account will be dispatched in the selected queue!' => 'Все входящие письма с указанной учетной записи будут перенесены в выбранную очередь!', 'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' => 'Если ваша учётная запись безопасная, в письмах будет использовано поле заголовка X-OTRS (для приоритета и прочих данных)! Фильтр PostMaster будет использован в любом случае.', 'Host' => 'Сервер', 'Delete account' => 'Удалить учетную запись', 'Fetch mail' => 'Забрать письмо', 'Add Mail Account' => 'Добавить почтовую учетную запись', 'Example: mail.example.com' => '', 'IMAP Folder' => '', 'Only modify this if you need to fetch mail from a different folder than INBOX.' => '', 'Trusted' => 'Безопасная', 'Dispatching' => 'Перенаправление', 'Edit Mail Account' => 'Изменить почтовую учетную запись', # Template: AdminNavigationBar 'Admin' => 'Администрирование', 'Agent Management' => 'Управление агентами', 'Queue Settings' => 'Настройки очередей', 'Ticket Settings' => 'Настройки заявок', 'System Administration' => 'Администрирование системы', # Template: AdminNotification 'Notification Management' => 'Управления уведомлениями', 'Select a different language' => '', 'Filter for Notification' => '', 'Notifications are sent to an agent or a customer.' => 'Уведомления отправлены агенту или клиенту', 'Notification' => 'Уведомление', 'Edit Notification' => 'Редактировать уведомления', 'e. g.' => 'например,', 'Options of the current customer data' => '', # Template: AdminNotificationEvent 'Add notification' => '', 'Delete this notification' => '', 'Add Notification' => 'Добавить уведомление', 'Recipient groups' => '', 'Recipient agents' => '', 'Recipient roles' => '', 'Recipient email addresses' => '', 'Article type' => 'Тип сообщения', 'Only for ArticleCreate event' => '', 'Subject match' => 'Соответствие теме', 'Body match' => 'Соответствие телу письма', 'Include attachments to notification' => 'Добавить вложение в уведомление', 'Notification article type' => '', 'Only for notifications to specified email addresses' => '', 'To get the first 20 character of the subject (of the latest agent article).' => 'Первые 20 символов темы из последнего сообщения агента', 'To get the first 5 lines of the body (of the latest agent article).' => 'Первые 5 строк последнего сообщения агента', 'To get the first 20 character of the subject (of the latest customer article).' => 'Первые 20 символов темы из последнего сообщения клиента', 'To get the first 5 lines of the body (of the latest customer article).' => 'Первые 5 строк последнего сообщения клиента', # Template: AdminPGP 'PGP Management' => 'Управление подписями PGP', 'Use this feature if you want to work with PGP keys.' => '', 'Add PGP key' => 'Добавить PGP ключ', 'In this way you can directly edit the keyring configured in SysConfig.' => 'В данном случае вы можете изменить ключи прямо в конфигурации системы', 'Introduction to PGP' => '', 'Result' => 'Результат', 'Identifier' => 'Идентификатор', 'Bit' => 'Бит', 'Fingerprint' => 'Цифровой отпечаток', 'Expires' => 'Истекает', 'Delete this key' => 'Удалить ключ', 'Add PGP Key' => 'Добавить PGP ключ', 'PGP key' => '', # Template: AdminPackageManager 'Package Manager' => 'Управление пакетами', 'Uninstall package' => 'Деинсталлировать пакет', 'Do you really want to uninstall this package?' => 'Удалить этот пакет?', 'Reinstall package' => 'Переустановить пакет', 'Do you really want to reinstall this package? Any manual changes will be lost.' => '', 'Continue' => 'Продолжить', 'Install' => 'Установить', 'Install Package' => 'Установить пакет', 'Update repository information' => 'Обновить информацию репозитория', 'Did not find a required feature? OTRS Group provides their subscription customers with exclusive Add-Ons:' => '', 'Online Repository' => 'Онлайновый репозиторий', 'Vendor' => 'Изготовитель', 'Module documentation' => 'Документация модуля', 'Upgrade' => 'Обновить', 'Local Repository' => 'Локальный репозиторий', 'Uninstall' => 'Удалить', 'Reinstall' => 'Переустановить', 'Feature Add-Ons' => '', 'Download package' => 'Скачать пакет', 'Rebuild package' => 'Пересобрать пакет', 'Metadata' => 'Метаданные', 'Change Log' => '', 'Date' => 'Дата', 'List of Files' => 'Список файлов', 'Permission' => 'Права доступа', 'Download' => 'Загрузить', 'Download file from package!' => 'Загрузить файл из пакета!', 'Required' => 'Требуется', 'PrimaryKey' => 'Первичный ключ', 'AutoIncrement' => 'Автоинкремент', 'SQL' => 'SQL', 'File differences for file %s' => 'Файл различий для файла %s', # Template: AdminPerformanceLog 'Performance Log' => 'Журнал производительности', 'This feature is enabled!' => 'Данная функция активирована!', 'Just use this feature if you want to log each request.' => 'Используйте эту функцию, если хотите заносить каждый запрос в журнал', 'Activating this feature might affect your system performance!' => 'Включение этой функции может сказаться на производительности вашей системы', 'Disable it here!' => 'Отключить функцию!', 'Logfile too large!' => 'Файл журнала слишком большой!', 'The logfile is too large, you need to reset it' => 'Логфайл слишком большой, необходимо его очистить', 'Overview' => 'Обзор', 'Range' => 'Диапазон', 'Interface' => 'Интерфейс', 'Requests' => 'Запросов', 'Min Response' => 'Минимальное время ответа', 'Max Response' => 'Максимальное время ответа', 'Average Response' => 'Среднее время ответа', 'Period' => 'Период', 'Min' => 'Мин', 'Max' => 'Макс', 'Average' => 'Среднее', # Template: AdminPostMasterFilter 'PostMaster Filter Management' => 'Управление фильтром PostMaster', 'Add filter' => 'Добавить фильтр', 'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' => '', 'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' => 'Если вы хотите отфильтровать только по адресам электронной почты, используйте EMAILADDRESS:info@example.com в полях From, To или Cc.', 'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' => '', 'Delete this filter' => 'Удалить этот фильтр', 'Add PostMaster Filter' => 'Добавить фильтр PostMaster-а', 'Edit PostMaster Filter' => 'Редактировать фильтр PostMaster-а', 'Filter name' => '', 'The name is required.' => '', 'Stop after match' => 'Прекратить проверку после совпадения', 'Filter Condition' => '', 'The field needs to be a valid regular expression or a literal word.' => '', 'Set Email Headers' => '', 'The field needs to be a literal word.' => '', # Template: AdminPriority 'Priority Management' => 'Управление приоритетами', 'Add priority' => 'Добавить приоритет', 'Add Priority' => 'Создать приоритет', 'Edit Priority' => 'Изменить приоритет', # Template: AdminQueue 'Manage Queues' => 'Управление очередями', 'Add queue' => 'Добавить очередь', 'Add Queue' => 'Добавить Очередь', 'Edit Queue' => 'Изменить очередь', 'Sub-queue of' => 'Подочередь очереди', 'Unlock timeout' => 'Срок блокировки', '0 = no unlock' => '0 — без блокировки', 'Only business hours are counted.' => 'С учетом только рабочего времени.', 'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' => '', 'Notify by' => 'Уведомление от', '0 = no escalation' => '0 — без эскалации', 'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' => '', 'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' => '', 'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' => 'Если заявка не закрыта до указанного здесь времени завершения, она эскалируется.', 'Follow up Option' => 'Параметры автоответа', 'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' => '', 'Ticket lock after a follow up' => 'Блокировать заявку после получения ответа', 'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' => '', 'System address' => 'Адрес системы', 'Will be the sender address of this queue for email answers.' => 'Установка адреса отправителя для ответов в этой очереди.', 'Default sign key' => '', 'The salutation for email answers.' => 'Приветствие для писем', 'The signature for email answers.' => 'Подпись для писем', # Template: AdminQueueAutoResponse 'Manage Queue-Auto Response Relations' => 'Связь Очереди с Автоответами', 'Filter for Queues' => 'Фильтр для Очередей', 'Filter for Auto Responses' => 'Фильтр для Автоответов', 'Auto Responses' => 'Автоответы', 'Change Auto Response Relations for Queue' => 'Изменить Автоответ для Очереди', 'settings' => 'параметры', # Template: AdminQueueResponses 'Manage Response-Queue Relations' => 'Связь Ответов с Очередями', 'Filter' => 'Фильтр', 'Filter for Responses' => 'Фильтр для Ответов', 'Responses' => 'Ответы', 'Change Queue Relations for Response' => 'Изменить Очередь для Ответа', 'Change Response Relations for Queue' => 'Изменить Ответ для Очереди', # Template: AdminResponse 'Manage Responses' => '', 'Add response' => 'Добавить ответ', 'A response is a default text which helps your agents to write faster answers to customers.' => '', 'Don\'t forget to add new responses to queues.' => '', 'Delete this entry' => '', 'Add Response' => 'Добавить ответ', 'Edit Response' => 'Изменить ответ', 'The current ticket state is' => 'Текущее состояние заявки', 'Your email address is' => 'Ваш email адрес ', # Template: AdminResponseAttachment 'Manage Responses <-> Attachments Relations' => 'Связь Ответов с Прикрепленными файлами', 'Filter for Attachments' => 'Фильтр для Прикреленных файлов', 'Change Response Relations for Attachment' => 'Изменить связь Ответов с Прикрепленными файлами', 'Change Attachment Relations for Response' => 'Изменить связь Прикрепленных файлов с Ответами', 'Toggle active for all' => '', 'Link %s to selected %s' => '', # Template: AdminRole 'Role Management' => 'Управление ролями', 'Add role' => 'Добавить роль', 'Create a role and put groups in it. Then add the role to the users.' => 'Создайте роль и добавьте в неё группы. Затем распределите роли по пользователям.', 'There are no roles defined. Please use the \'Add\' button to create a new role.' => 'Роли не определены. Пожалуйста, используйте кнопку \'Добавить\' для создания новой роли.', 'Add Role' => 'Добавить роль', 'Edit Role' => 'Изменить роль', # Template: AdminRoleGroup 'Manage Role-Group Relations' => 'Связь ролей с группами', 'Filter for Roles' => 'Фильтр для Ролей', 'Roles' => 'Роли', 'Select the role:group permissions.' => '', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' => '', 'Change Role Relations for Group' => '', 'Change Group Relations for Role' => '', 'Toggle %s permission for all' => '', 'move_into' => 'переместить', 'Permissions to move tickets into this group/queue.' => 'Права на перемещение заявок в эту группу/очередь', 'create' => 'создание', 'Permissions to create tickets in this group/queue.' => 'Права на создание заявок в этой группе/очереди', 'priority' => 'приоритет', 'Permissions to change the ticket priority in this group/queue.' => 'Права на смену приоритета заявок в этой группе/очереди', # Template: AdminRoleUser 'Manage Agent-Role Relations' => 'Связь агентов с ролями', 'Filter for Agents' => 'Фильтр для Агентов', 'Agents' => 'Агенты', 'Manage Role-Agent Relations' => '', 'Change Role Relations for Agent' => '', 'Change Agent Relations for Role' => '', # Template: AdminSLA 'SLA Management' => 'Управление SLA', 'Add SLA' => 'Добавить SLA', 'Edit SLA' => 'Изменить SLA', 'Please write only numbers!' => '', # Template: AdminSMIME 'S/MIME Management' => 'Управление S/MIME', 'Add certificate' => 'Добавить сертификат', 'Add private key' => 'Добавить закрытый ключ', 'Filter for certificates' => '', 'Filter for SMIME certs' => '', 'Here you can add relations to your private certificate, these will be embedded to the SMIME signature every time you use this certificate to sign an email.' => '', 'See also' => 'См. также', 'In this way you can directly edit the certification and private keys in file system.' => 'Вы можете редактировать сертификаты и закрытые ключи прямо на файловой системе', 'Hash' => 'Хэш', 'Create' => 'Создать', 'Handle related certificates' => '', 'Delete this certificate' => 'Удалить сертификат', 'Add Certificate' => 'Добавить сертификат', 'Add Private Key' => 'Добавить закрытый ключ', 'Secret' => 'Пароль', 'Related Certificates for' => '', 'Delete this relation' => '', 'Available Certificates' => '', 'Relate this certificate' => '', # Template: AdminSalutation 'Salutation Management' => 'Управление приветствиями', 'Add salutation' => '', 'Add Salutation' => 'Добавить приветствие', 'Edit Salutation' => 'Редактировать приветствие', 'Example salutation' => 'Пример приветствия', # Template: AdminScheduler 'This option will force Scheduler to start even if the process is still registered in the database' => '', 'Start scheduler' => '', 'Scheduler could not be started. Check if scheduler is not running and try it again with Force Start option' => '', # Template: AdminSecureMode 'Secure mode needs to be enabled!' => 'Необходимо включить безопасный режим', 'Secure mode will (normally) be set after the initial installation is completed.' => 'После установки системы обычно сразу же включают безопасный режим.', 'Secure mode must be disabled in order to reinstall using the web-installer.' => 'Безопасный режим должен быть отключен при переустановке через веб-интерфейс', 'If secure mode is not activated, activate it via SysConfig because your application is already running.' => 'Если безопасный режим не активирован, включите его через SysConfig, поскольку ваше приложение уже запущено.', # Template: AdminSelectBox 'SQL Box' => 'Запрос SQL', 'Here you can enter SQL to send it directly to the application database.' => '', 'The syntax of your SQL query has a mistake. Please check it.' => '', 'There is at least one parameter missing for the binding. Please check it.' => '', 'Result format' => 'Формат вывода', 'Run Query' => 'Выполнить запрос', # Template: AdminService 'Service Management' => 'Управление сервисами', 'Add service' => 'Добавить сервис', 'Add Service' => 'Добавить Сервис', 'Edit Service' => 'Изменить Сервис', 'Sub-service of' => 'Подсервис сервиса', # Template: AdminSession 'Session Management' => 'Управление сеансами', 'All sessions' => 'Все сеансы', 'Agent sessions' => 'Сеансы агента', 'Customer sessions' => 'Сеансы клиента', 'Unique agents' => 'Уникальные агенты', 'Unique customers' => 'Уникальные клиенты', 'Kill all sessions' => 'Завершить все сеансы', 'Kill this session' => 'Завершить сеанс', 'Session' => 'Сеанс', 'Kill' => '', 'Detail View for SessionID' => '', # Template: AdminSignature 'Signature Management' => 'Управление подписями', 'Add signature' => 'Добавить подпись', 'Add Signature' => 'Добавить Подпись', 'Edit Signature' => 'Изменить подпись', 'Example signature' => 'Пример подписи', # Template: AdminState 'State Management' => 'Управление состояниями', 'Add state' => 'Добавить состояние', 'Please also update the states in SysConfig where needed.' => '', 'Add State' => 'Добавить состояние', 'Edit State' => 'Изменить состояние', 'State type' => 'Тип состояния', # Template: AdminSysConfig 'SysConfig' => 'Конфигурация системы', 'Navigate by searching in %s settings' => '', 'Navigate by selecting config groups' => '', 'Download all system config changes' => '', 'Export settings' => 'Экспортировать настройки', 'Load SysConfig settings from file' => 'Загрузить SysConfig настройки из файла', 'Import settings' => 'Импортировать настройки', 'Import Settings' => 'Импортировать Настройки', 'Please enter a search term to look for settings.' => 'Пожалуйста, введите поисковый запрос для поиска настроек.', 'Subgroup' => 'Подгруппа', 'Elements' => 'Элементы', # Template: AdminSysConfigEdit 'Edit Config Settings' => '', 'This config item is only available in a higher config level!' => '', 'Reset this setting' => '', 'Error: this file could not be found.' => '', 'Error: this directory could not be found.' => '', 'Error: an invalid value was entered.' => '', 'Content' => 'Содержание', 'Remove this entry' => '', 'Add entry' => '', 'Remove entry' => '', 'Add new entry' => '', 'Create new entry' => '', 'New group' => '', 'Group ro' => '', 'Readonly group' => '', 'New group ro' => '', 'Loader' => '', 'File to load for this frontend module' => '', 'New Loader File' => '', 'NavBarName' => 'Имя в меню', 'NavBar' => 'Меню', 'LinkOption' => '', 'Block' => 'Раздел', 'AccessKey' => 'Клавиша доступа', 'Add NavBar entry' => '', 'Year' => '', 'Month' => '', 'Day' => '', 'Invalid year' => '', 'Invalid month' => '', 'Invalid day' => '', # Template: AdminSystemAddress 'System Email Addresses Management' => 'Управление системными адресами электронной почты', 'Add system address' => '', 'All incoming email with this address in To or Cc will be dispatched to the selected queue.' => '', 'Email address' => '', 'Display name' => '', 'Add System Email Address' => '', 'Edit System Email Address' => '', 'The display name and email address will be shown on mail you send.' => '', # Template: AdminType 'Type Management' => 'Управление типами заявок', 'Add ticket type' => '', 'Add Type' => 'Добавить тип', 'Edit Type' => '', # Template: AdminUser 'Add agent' => 'Добавить агента', 'Agents will be needed to handle tickets.' => '', 'Don\'t forget to add a new agent to groups and/or roles!' => '', 'Please enter a search term to look for agents.' => '', 'Last login' => 'Последний вход', 'Login as' => 'Зайти данным пользователем', 'Switch to agent' => '', 'Add Agent' => 'Добавить агента', 'Edit Agent' => 'Редактирование агента', 'Firstname' => 'Имя', 'Lastname' => 'Фамилия', 'Password is required.' => '', 'Start' => 'Начало', 'End' => 'Окончание', # Template: AdminUserGroup 'Manage Agent-Group Relations' => 'Связь агентов с группами', 'Change Group Relations for Agent' => '', 'Change Agent Relations for Group' => '', 'note' => '', 'Permissions to add notes to tickets in this group/queue.' => '', 'owner' => 'владелец', 'Permissions to change the owner of tickets in this group/queue.' => '', # Template: AgentBook 'Address Book' => 'Адресная книга', 'Search for a customer' => '', 'Add email address %s to the To field' => '', 'Add email address %s to the Cc field' => '', 'Add email address %s to the Bcc field' => '', 'Apply' => 'Применить', # Template: AgentCustomerSearch 'Search Customer' => 'Искать клиента', 'Duplicated entry' => '', 'This address already exists on the address list.' => '', # Template: AgentCustomerTableView # Template: AgentDashboard 'Dashboard' => 'Дайджест', # Template: AgentDashboardCalendarOverview 'in' => 'в', # Template: AgentDashboardIFrame # Template: AgentDashboardImage # Template: AgentDashboardProductNotify '%s %s is available!' => '%s %s доступен', 'Please update now.' => 'Обновите сейчас', 'Release Note' => 'Примечание к релизу', 'Level' => 'Уровень', # Template: AgentDashboardRSSOverview 'Posted %s ago.' => 'Опубликовано %s', # Template: AgentDashboardTicketGeneric 'My locked tickets' => '', 'My watched tickets' => '', 'My responsibilities' => '', 'Tickets in My Queues' => '', # Template: AgentDashboardTicketStats # Template: AgentDashboardUserOnline # Template: AgentHTMLReferenceForms # Template: AgentHTMLReferenceOverview # Template: AgentHTMLReferencePageLayout 'The ticket has been locked' => 'Заявка была заблокирована', 'Undo & close window' => 'Отменить и закрыть окно', # Template: AgentInfo 'Info' => 'Информация', 'To accept some news, a license or some changes.' => '', # Template: AgentLinkObject 'Link Object: %s' => 'Связать объект: %s', 'Close window' => 'Закрыть окно', 'go to link delete screen' => 'перейти к удалению связи', 'Select Target Object' => 'Выберите целевой объект', 'Link Object' => 'Связать объект', 'with' => 'с', 'Unlink Object: %s' => 'Отменить привязку объекта: %s', 'go to link add screen' => 'перейти к добавлению связи', # Template: AgentNavigationBar # Template: AgentPreferences 'Edit your preferences' => 'Измените ваши настройки', # Template: AgentSpelling 'Spell Checker' => 'Проверка орфографии', 'spelling error(s)' => 'Орфографические ошибки', 'Apply these changes' => 'Применить изменения', # Template: AgentStatsDelete 'Delete stat' => '', 'Stat#' => '', 'Do you really want to delete this stat?' => '', # Template: AgentStatsEditRestrictions 'Step %s' => 'Шаг %s', 'General Specifications' => 'Общие характеристики', 'Select the element that will be used at the X-axis' => 'Выберите элемент для использования по горизонтали', 'Select the elements for the value series' => 'Выберите элементы для группировки значений', 'Select the restrictions to characterize the stat' => 'Выберите ограничения для конкретизации отчета', 'Here you can make restrictions to your stat.' => 'Здесь вы можете внести ограничения в вашу статистику', 'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributes of the corresponding element.' => 'Если вы снимите флажок параметра «Фиксировано», пользователь, который будет создавать отчеты, сможет менять параметры соответствующего элемента', 'Fixed' => 'Фиксировано', 'Please select only one element or turn off the button \'Fixed\'.' => 'Выберите только один пункт или уберите флажок «Фиксировано».', 'Absolute Period' => '', 'Between' => 'Между', 'Relative Period' => 'Относительный период', 'The last' => 'Последний', 'Finish' => 'Закончить', # Template: AgentStatsEditSpecification 'Permissions' => 'Права', 'You can select one or more groups to define access for different agents.' => '', 'Some result formats are disabled because at least one needed package is not installed.' => '', 'Please contact your administrator.' => '', 'Graph size' => 'Размер графика', 'If you use a graph as output format you have to select at least one graph size.' => 'Если вы используете графики, вам необходимо выбрать хотя бы один размер графика.', 'Sum rows' => 'Сумма строк', 'Sum columns' => 'Сумма столбцов', 'Use cache' => 'Использовать кэш', 'Most of the stats can be cached. This will speed up the presentation of this stat.' => 'Большинство отчетов могут кэшироваться. Это увеличит скорость показа отчетов.', 'If set to invalid end users can not generate the stat.' => '', # Template: AgentStatsEditValueSeries 'Here you can define the value series.' => '', 'You have the possibility to select one or two elements.' => '', 'Then you can select the attributes of elements.' => '', 'Each attribute will be shown as single value series.' => '', 'If you don\'t select any attribute all attributes of the element will be used if you generate a stat, as well as new attributes which were added since the last configuration.' => '', 'Scale' => 'Масштаб', 'minimal' => 'Минимальный', 'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, ValueSeries => Year).' => 'Помните, что масштаб для групп значений должен быть больше, чем масштаб для оси X (например, ось Х — месяц, группы значений — год).', # Template: AgentStatsEditXaxis 'Here you can define the x-axis. You can select one element via the radio button.' => '', 'maximal period' => 'максимальный период', 'minimal scale' => 'минимальный масштаб', # Template: AgentStatsImport 'Import Stat' => 'Импортировать отчет', 'File is not a Stats config' => 'Файл не является файлом конфигурации отчетов', 'No File selected' => 'Файл не выбран', # Template: AgentStatsOverview 'Stats' => 'Отчеты', # Template: AgentStatsPrint 'Print' => 'Печать', 'No Element selected.' => 'Элемент не выбран.', # Template: AgentStatsView 'Export config' => 'Экспорт конфигурации', 'With the input and select fields you can influence the format and contents of the statistic.' => '', 'Exactly what fields and formats you can influence is defined by the statistic administrator.' => '', 'Stat Details' => 'Подробнее об отчете', 'Format' => 'Формат', 'Graphsize' => 'Размер графика', 'Cache' => 'Кэш', 'Exchange Axis' => 'Поменять оси', 'Configurable params of static stat' => 'Конфигурируемые параметры статического отчета', 'No element selected.' => 'Элементы не выбраны', 'maximal period from' => 'Максимальный период с', 'to' => 'по', # Template: AgentTicketActionCommon 'Change Free Text of Ticket' => 'Изменить свободный текст заявки', 'Change Owner of Ticket' => 'Изменить владельца заявки', 'Close Ticket' => 'Закрыть заявку', 'Add Note to Ticket' => 'Добавить заметку к заявке', 'Set Pending' => 'Поставить в ожидание', 'Change Priority of Ticket' => 'Изменить приоритет заявки', 'Change Responsible of Ticket' => 'Изменить ответственного заявки', 'Cancel & close window' => 'Отменить и закрыть окно', 'Service invalid.' => '', 'New Owner' => 'Новый владелец', 'Please set a new owner!' => '', 'Previous Owner' => 'Предыдущий владелец', 'Inform Agent' => 'Уведомить агента', 'Optional' => 'Необязательно', 'Inform involved Agents' => 'Уведомить участвующих агентов', 'Spell check' => 'Проверка орфографии', 'Note type' => 'Тип заметки', 'Next state' => 'Следующее состояние', 'Pending date' => 'Дата ожидания', 'Date invalid!' => '', # Template: AgentTicketActionPopupClose # Template: AgentTicketBounce 'Bounce Ticket' => '', 'Bounce to' => 'Переслать для', 'You need a email address.' => '', 'Need a valid email address or don\'t use a local email address.' => '', 'Next ticket state' => 'Следующее состояние заявки', 'Inform sender' => 'Информировать отправителя', 'Send mail!' => 'Оправить письмо!', # Template: AgentTicketBulk 'Ticket Bulk Action' => 'Массовое действие', 'Send Email' => '', 'Merge to' => 'Объединить с', 'Invalid ticket identifier!' => '', 'Merge to oldest' => 'Объединить с самым старым', 'Link together' => 'Связать', 'Link to parent' => '', 'Unlock tickets' => '', # Template: AgentTicketClose # Template: AgentTicketCompose 'Compose answer for ticket' => 'Создание ответ на заявку', 'Remove Ticket Customer' => '', 'Please remove this entry and enter a new one with the correct value.' => '', 'Please include at least one recipient' => '', 'Remove Cc' => '', 'Remove Bcc' => '', 'Address book' => 'Адресная книга', 'Pending Date' => 'Дата ожидания', 'for pending* states' => 'для состояний с ожиданием* ', 'Date Invalid!' => 'Неверная дата!', # Template: AgentTicketCustomer 'Change customer of ticket' => 'Изменить клиента заявки', 'Customer Data' => 'Учетные данные клиента', 'Customer user' => 'Учетная запись клиента', # Template: AgentTicketEmail 'Create New Email Ticket' => 'Создать заявку по email', 'From queue' => 'Из очереди', 'To customer' => '', 'Please include at least one customer for the ticket.' => '', 'Get all' => 'Получить всех', # Template: AgentTicketEscalation # Template: AgentTicketForward 'Forward ticket: %s - %s' => '', 'Need a valid email address or don\'t use a local email address' => '', # Template: AgentTicketFreeText # Template: AgentTicketHistory 'History of' => 'История по', 'History Content' => 'Содержимое истории', 'Zoom view' => '', # Template: AgentTicketMerge 'Ticket Merge' => 'Объединить заявку', 'You need to use a ticket number!' => 'Вам необходимо использовать номер заявки!', 'A valid ticket number is required.' => '', 'Need a valid email address.' => 'Требуется верный почтовый адрес.', # Template: AgentTicketMove 'Move Ticket' => 'Переместить заявку', 'New Queue' => 'Новая очередь', # Template: AgentTicketNote # Template: AgentTicketOverviewMedium 'Select all' => '', 'No ticket data found.' => 'Не найдено данных о заявках.', 'First Response Time' => 'Время до первого ответа', 'Service Time' => 'Время обслуживания', 'Update Time' => 'Время до изменения заявки', 'Solution Time' => 'Время до решения заявки', 'Move ticket to a different queue' => 'Переместить заявку в другую очередь', 'Change queue' => 'Переместить в другую очередь', # Template: AgentTicketOverviewNavBar 'Change search options' => 'Изменить параметры поиска', 'Tickets per page' => 'Заявок на страницу', # Template: AgentTicketOverviewPreview '","26' => '', # Template: AgentTicketOverviewSmall 'Escalation in' => 'Эскалация через', 'Locked' => 'Блокировка', '","30' => '', # Template: AgentTicketOwner # Template: AgentTicketPending # Template: AgentTicketPhone 'Create New Phone Ticket' => 'Создать телефонную заявку', 'From customer' => 'От клиента', 'To queue' => 'В очередь', # Template: AgentTicketPhoneCommon 'Phone call' => 'Телефонный звонок', # Template: AgentTicketPlain 'Email Text Plain View' => 'Текст письма в исходном виде', 'Plain' => 'Исходный', 'Download this email' => 'Скачать это письмо', # Template: AgentTicketPrint 'Ticket-Info' => 'Информация о заявке', 'Accounted time' => 'Потраченное на заявку время', 'Linked-Object' => 'Связанный объект', 'by' => '', # Template: AgentTicketPriority # Template: AgentTicketQueue # Template: AgentTicketResponsible # Template: AgentTicketSearch 'Search template' => 'Шаблон поиска', 'Create Template' => 'Создать шаблон', 'Create New' => 'Создать новый', 'Profile link' => '', 'Save changes in template' => '', 'Add another attribute' => 'Добавить атрибут поиска', 'Output' => 'Вывод результатов', 'Fulltext' => 'Полнотекстовый', 'Remove' => 'Удалить', 'Customer User Login' => 'Логин клиента', 'Created in Queue' => 'Создана в очереди', 'Lock state' => 'Состояние блокировки', 'Watcher' => 'Наблюдатель', 'Article Create Time (before/after)' => 'Время создания сообщения (до/после)', 'Article Create Time (between)' => 'Время создания сообщения (между)', 'Ticket Create Time (before/after)' => 'Время создания заявки (до/после)', 'Ticket Create Time (between)' => 'Время создания заявки (между)', 'Ticket Change Time (before/after)' => 'Время изменения заявки (до/после)', 'Ticket Change Time (between)' => 'Время изменения заявки (между)', 'Ticket Close Time (before/after)' => 'Время закрытия заявки (до/после)', 'Ticket Close Time (between)' => 'Время закрытия заявки (между)', 'Archive Search' => 'Поиск в архиве', 'Run search' => '', # Template: AgentTicketSearchOpenSearchDescriptionFulltext # Template: AgentTicketSearchOpenSearchDescriptionTicketNumber # Template: AgentTicketSearchResultPrint # Template: AgentTicketZoom 'Article filter' => '', 'Article Type' => 'Тип сообщения', 'Sender Type' => '', 'Save filter settings as default' => 'Сохранить условия фильтра для показа по умолчанию', 'Ticket Information' => 'Информация о заявке', 'Linked Objects' => 'Связанные объекты', 'Article(s)' => 'сообщений', 'Change Queue' => 'Сменить очередь', 'Article Filter' => '', 'Add Filter' => 'Добавить фильтр', 'Set' => 'Установить', 'Reset Filter' => 'Сбросить фильтр', 'Show one article' => 'Отобразить одно сообщение', 'Show all articles' => 'Отобразить все сообщения', 'Unread articles' => 'Непрочитанные сообщения', 'No.' => '', 'Unread Article!' => 'Непрочитанные сообщения!', 'Incoming message' => '', 'Outgoing message' => '', 'Internal message' => '', 'Resize' => '', # Template: AttachmentBlocker 'To protect your privacy, active or/and remote content has blocked.' => '', 'Load blocked content.' => '', # Template: Copyright # Template: CustomerAccept # Template: CustomerError 'Traceback' => 'Отслеживание', # Template: CustomerFooter 'Powered by' => 'Используется', 'One or more errors occurred!' => 'Произошла одна или несколько ошибок!', 'Close this dialog' => 'Закрыть этот диалог', 'Could not open popup window. Please disable any popup blockers for this application.' => '', # Template: CustomerHeader # Template: CustomerLogin 'Login' => 'Вход', 'User name' => '', 'Your user name' => '', 'Your password' => '', 'Forgot password?' => 'Забыли пароль?', 'Log In' => '', 'Not yet registered?' => 'Хотите зарегистрироваться?', 'Sign up now' => 'Войти', 'Request new password' => 'Прислать новый пароль', 'Your User Name' => 'Логин', 'A new password will be sent to your email address.' => '', 'Create Account' => 'Создать учетную запись', 'Please fill out this form to receive login credentials.' => '', 'How we should address you' => '', 'Your First Name' => 'Ваше Имя', 'Please supply a first name' => '', 'Your Last Name' => 'Ваша Фамилия', 'Please supply a last name' => '', 'Your email address (this will become your username)' => '', 'Please supply a' => '', # Template: CustomerNavigationBar 'Edit personal preferences' => '', 'Logout %s' => '', # Template: CustomerPreferences # Template: CustomerRichTextEditor # Template: CustomerTicketMessage 'Service level agreement' => '', # Template: CustomerTicketOverview 'Welcome!' => '', 'Please click the button below to create your first ticket.' => '', 'Create your first ticket' => '', # Template: CustomerTicketPrint 'Ticket Print' => '', # Template: CustomerTicketSearch 'Profile' => 'Параметры', 'e. g. 10*5155 or 105658*' => 'например, 10*5155 или 105658*', 'Customer ID' => 'ID клиента', 'Fulltext search in tickets (e. g. "John*n" or "Will*")' => 'Полнотекстовый поиск в заявке (например, "Иван*в" или "Петр*")', 'Recipient' => 'Получатель', 'Carbon Copy' => 'Копия', 'Time restrictions' => 'Временные рамки', 'No time settings' => '', 'Only tickets created' => 'Заявки созданные', 'Only tickets created between' => 'Заявки созданные промежутке', 'Ticket archive system' => '', 'Save search as template?' => '', 'Save as Template?' => 'Сохранить как шаблон', 'Save as Template' => '', 'Template Name' => 'Имя шаблона', 'Pick a profile name' => '', 'Output to' => 'Вывести как', # Template: CustomerTicketSearchOpenSearchDescription # Template: CustomerTicketSearchResultPrint # Template: CustomerTicketSearchResultShort 'of' => 'из', 'Page' => 'Страница', 'Search Results for' => '', '","18' => '', # Template: CustomerTicketZoom 'Expand article' => '', 'Reply' => 'Ответить', # Template: CustomerWarning # Template: Datepicker 'Invalid date (need a future date)!' => '', 'Previous' => 'Назад', 'Sunday' => 'Воскресенье', 'Monday' => 'Понедельник', 'Tuesday' => 'Вторник', 'Wednesday' => 'Среда', 'Thursday' => 'Четверг', 'Friday' => 'Пятница', 'Saturday' => 'Суббота', 'Su' => 'Вс', 'Mo' => 'Пн', 'Tu' => 'Вт', 'We' => 'Ср', 'Th' => 'Чт', 'Fr' => 'Пт', 'Sa' => 'Сб', 'Open date selection' => 'Открыть выбор даты', # Template: Error 'Oops! An Error occurred.' => 'Ой! Возникла ошибка.', 'Error Message' => 'Текст ошибки', 'You can' => 'Вы можете', 'Send a bugreport' => 'Отправить сообщение об ошибке', 'go back to the previous page' => 'перейти на предыдущую страницу', 'Error Details' => 'Детали ошибки', # Template: Footer 'Top of page' => 'В начало страницы', # Template: FooterJS 'If you now leave this page, all open popup windows will be closed, too!' => '', 'A popup of this screen is already open. Do you want to close it and load this one instead?' => '', 'Please enter at least one search value or * to find anything.' => '', # Template: FooterSmall # Template: HTMLHead # Template: HTMLHeadBlockEvents # Template: Header 'You are logged in as' => 'Вы вошли как', # Template: HeaderSmall # Template: Installer 'JavaScript not available' => '', 'In order to experience OTRS, you\'ll need to enable JavaScript in your browser.' => '', 'Database Settings' => '', 'General Specifications and Mail Settings' => '', 'Registration' => '', 'Welcome to %s' => 'Добро пожаловать в %s', 'Web site' => '', 'Database check successful.' => '', 'Mail check successful.' => '', 'Error in the mail settings. Please correct and try again.' => '', # Template: InstallerConfigureMail 'Configure Outbound Mail' => '', 'Outbound mail type' => '', 'Select outbound mail type.' => '', 'Outbound mail port' => '', 'Select outbound mail port.' => '', 'SMTP host' => 'SMTP сервер', 'SMTP host.' => 'SMTP сервер.', 'SMTP authentication' => 'SMTP аутентификация', 'Does your SMTP host need authentication?' => 'SMTP сервер требует аутентификацию?', 'SMTP auth user' => '', 'Username for SMTP auth.' => '', 'SMTP auth password' => '', 'Password for SMTP auth.' => '', 'Configure Inbound Mail' => '', 'Inbound mail type' => '', 'Select inbound mail type.' => '', 'Inbound mail host' => 'Почтовый сервер для входящей почты', 'Inbound mail host.' => '', 'Inbound mail user' => 'Имя пользователя для входящей почты', 'User for inbound mail.' => 'Имя пользователя для входящей почты.', 'Inbound mail password' => 'Пароль для входящей почты', 'Password for inbound mail.' => 'Пароль для входящей почты.', 'Result of mail configuration check' => 'Результаты проверки настроек почты', 'Check mail configuration' => 'Проверить настройки почты', 'Skip this step' => 'Пропустить этот шаг', 'Skipping this step will automatically skip the registration of your OTRS. Are you sure you want to continue?' => '', # Template: InstallerDBResult 'False' => '', # Template: InstallerDBStart 'If you have set a root password for your database, it must be entered here. If not, leave this field empty. For security reasons we do recommend setting a root password. For more information please refer to your database documentation.' => 'Если для администратора базы данных установлен пароль, укажите его здесь. Если нет, оставьте поле пустым. Из соображений безопасности мы рекомендуем создать пароль администратора. Информацию по этой теме можно найти в документации по используемой базе данных', 'Currently only MySQL is supported in the web installer.' => '', 'If you want to install OTRS on another database type, please refer to the file README.database.' => '', 'Database-User' => 'Пользователь базы данных', 'New' => 'Новое', 'A new database user with limited rights will be created for this OTRS system.' => '', 'default \'hot\'' => 'По умолчанию: «hot»', 'DB--- host' => '', 'Check database settings' => '', 'Result of database check' => '', # Template: InstallerFinish 'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' => 'Чтобы использовать OTRS, выполните в командной строке под правами root следующую команду:', 'Restart your webserver' => 'Перезапустите ваш веб-сервер', 'After doing so your OTRS is up and running.' => 'После этих действий система уже запущена.', 'Start page' => 'Главная страница', 'Your OTRS Team' => 'Команда разработчиков OTRS', # Template: InstallerLicense 'Accept license' => 'Принимаю условия лицензии', 'Don\'t accept license' => 'Не принимаю условия лицензии', # Template: InstallerLicenseText # Template: InstallerRegistration 'Organization' => 'Организация', 'Position' => '', 'Complete registration and continue' => '', 'Please fill in all fields marked as mandatory.' => '', # Template: InstallerSystem 'SystemID' => 'Системный ID', 'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' => '', 'System FQDN' => 'Системное FQDN', 'Fully qualified domain name of your system.' => '', 'AdminEmail' => 'Адрес электронной почты администратора', 'Email address of the system administrator.' => '', 'Log' => 'Журнал', 'LogModule' => 'Модуль журнала ', 'Log backend to use.' => '', 'LogFile' => '', 'Log file location is only needed for File-LogModule!' => '', 'Webfrontend' => 'Веб-интерфейс', 'Default language' => '', 'Default language.' => '', 'CheckMXRecord' => 'Проверять записи MX', 'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' => '', # Template: LinkObject 'Object#' => '', 'Add links' => 'Добавить связи', 'Delete links' => 'Удалить связи', # Template: Login 'JavaScript Not Available' => '', 'Browser Warning' => '', 'The browser you are using is too old.' => '', 'OTRS runs with a huge lists of browsers, please upgrade to one of these.' => '', 'Please see the documentation or ask your admin for further information.' => '', 'Lost your password?' => 'Забыли свой пароль', 'Request New Password' => '', 'Back to login' => '', # Template: Motd 'Message of the Day' => '', # Template: NoPermission 'Insufficient Rights' => '', 'Back to the previous page' => '', # Template: Notify # Template: Pagination 'Show first page' => '', 'Show previous pages' => '', 'Show page %s' => '', 'Show next pages' => '', 'Show last page' => '', # Template: PictureUpload 'Need FormID!' => '', 'No file found!' => '', 'The file is not an image that can be shown inline!' => '', # Template: PrintFooter 'URL' => 'URL', # Template: PrintHeader 'printed by' => 'напечатано', # Template: PublicDefault # Template: Redirect # Template: RichTextEditor # Template: SpellingInline # Template: Test 'OTRS Test Page' => 'Тестовая страница OTRS', 'Welcome %s' => 'Здравствуйте, %s', 'Counter' => 'Счетчик', # Template: Warning 'Go back to the previous page' => 'Перейти на предыдущую страницу', # SysConfig 'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' => '', 'Activates a blinking mechanism of the queue that contains the oldest ticket.' => '', 'Activates lost password feature for agents, in the agent interface.' => '', 'Activates lost password feature for customers.' => '', 'Activates support for customer groups.' => '', 'Activates the article filter in the zoom view to specify which articles should be shown.' => '', 'Activates the available themes on the system. Value 1 means active, 0 means inactive.' => '', 'Activates the ticket archive system search in the customer interface.' => '', 'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' => '', 'Activates time accounting.' => '', 'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' => '', 'Adds customers email addresses to recipients in the ticket compose screen of the agent interface.' => '', 'Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Agent Notifications' => 'Уведомление агентов', 'Agent interface article notification module to check PGP.' => '', 'Agent interface article notification module to check S/MIME.' => '', 'Agent interface module to access fulltext search via nav bar.' => '', 'Agent interface module to access search profiles via nav bar.' => '', 'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' => '', 'Agent interface notification module to check the used charset.' => '', 'Agent interface notification module to see the number of tickets an agent is responsible for.' => '', 'Agent interface notification module to see the number of watched tickets.' => '', 'Agents <-> Groups' => 'Агенты <-> Группы', 'Agents <-> Roles' => 'Агенты <-> Роли', 'Allows adding notes in the close ticket screen of the agent interface.' => '', 'Allows adding notes in the ticket free text screen of the agent interface.' => '', 'Allows adding notes in the ticket note screen of the agent interface.' => '', 'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket responsible screen of the agent interface.' => '', 'Allows agents to exchange the axis of a stat if they generate one.' => '', 'Allows agents to generate individual-related stats.' => '', 'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' => '', 'Allows choosing the next compose state for customer tickets in the customer interface.' => '', 'Allows customers to change the ticket priority in the customer interface.' => '', 'Allows customers to set the ticket SLA in the customer interface.' => '', 'Allows customers to set the ticket priority in the customer interface.' => '', 'Allows customers to set the ticket queue in the customer interface. If this is set to \'No\', QueueDefault should be configured.' => '', 'Allows customers to set the ticket service in the customer interface.' => '', 'Allows defining new types for ticket (if ticket type feature is enabled).' => '', 'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' => '', 'Allows extended search conditions in ticket search of the agent interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' => '', 'Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' => '', 'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Allows the administrators to login as other users, via the users administration panel.' => '', 'Allows to set a new ticket state in the move ticket screen of the agent interface.' => '', 'Attachments <-> Responses' => 'Прикрепленные файлы <-> Ответы', 'Auto Responses <-> Queues' => 'Автоответы <-> Очередь', 'Automated line break in text messages after x number of chars.' => '', 'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' => '', 'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).' => '', 'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' => '', 'Balanced white skin by Felix Niklas.' => '', 'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' => '', 'Builds an article index right after the article\'s creation.' => '', 'CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).' => '', 'Cache time in seconds for agent authentication in the GenericInterface.' => '', 'Cache time in seconds for customer authentication in the GenericInterface.' => '', 'Cache time in seconds for the web service config backend.' => '', 'Change password' => 'Изменить пароль', 'Change queue!' => '', 'Change the customer for this ticket' => '', 'Change the free fields for this ticket' => '', 'Change the priority for this ticket' => '', 'Change the responsible person for this ticket' => '', 'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' => '', 'Checkbox' => '', 'Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).' => '', 'Closed tickets of customer' => '', 'Comment for new history entries in the customer interface.' => '', 'Companies' => '', 'Company Tickets' => 'Заявки компании', 'Company name for the customer web interface. Will also be included in emails as an X-Header.' => '', 'Configure your own log text for PGP.' => '', 'Configures a default TicketDynmicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (http://doc.otrs.org/), chapter "Ticket Event Module".' => '', 'Configures the full-text index. Execute "bin/otrs.RebuildFulltextIndex.pl" in order to generate a new index.' => '', 'Controls if customers have the ability to sort their tickets.' => '', 'Controls if more than one from entry can be set in the new phone ticket in the agent interface.' => '', 'Converts HTML mails into text messages.' => '', 'Create and manage Service Level Agreements (SLAs).' => 'Создание и управление Соглашениями об Уровне Сервиса (SLA-ми).', 'Create and manage agents.' => 'Создание и управление агентами.', 'Create and manage attachments.' => 'Создание и управление вложениями.', 'Create and manage companies.' => 'Создание и управление компаниями.', 'Create and manage customers.' => 'Создание и управление клиентами.', 'Create and manage dynamic fields.' => '', 'Create and manage event based notifications.' => '', 'Create and manage groups.' => 'Создание и управление группами.', 'Create and manage notifications that are sent to agents.' => 'Создание и управление уведомлениями для агентов.', 'Create and manage queues.' => 'Создание и управление очередями.', 'Create and manage response templates.' => 'Создание и управление шаблонами ответов.', 'Create and manage responses that are automatically sent.' => 'Создание и управление автоответами.', 'Create and manage roles.' => 'Создание и управление ролями.', 'Create and manage salutations.' => 'Создание и управление приветствиями.', 'Create and manage services.' => 'Создание и управление сервисами.', 'Create and manage signatures.' => 'Создание и управление подписями.', 'Create and manage ticket priorities.' => 'Создание и управление приоритетами заявок.', 'Create and manage ticket states.' => 'Создание и управление состояними заявок.', 'Create and manage ticket types.' => 'Создание и управление типами заявок.', 'Create and manage web services.' => '', 'Create new email ticket and send this out (outbound)' => 'Создать заявку по email (исходящую) и отправить ее', 'Create new phone ticket (inbound)' => 'Создать телефонную заявку (входящую)', 'Custom text for the page shown to customers that have no tickets yet.' => '', 'Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' => '', 'Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' => '', 'Customers <-> Groups' => 'Клиенты <-> Группы', 'Customers <-> Services' => 'Клиенты <-> Сервисы', 'DEPRECATED! This setting is not used any more and will be removed in a future version of OTRS.' => '', 'Data used to export the search result in CSV format.' => '', 'Date / Time' => '', 'Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".' => '', 'Default ACL values for ticket actions.' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' => '', 'Default loop protection module.' => '', 'Default queue ID used by the system in the agent interface.' => '', 'Default skin for OTRS 3.0 interface.' => '', 'Default skin for interface.' => '', 'Default ticket ID used by the system in the agent interface.' => '', 'Default ticket ID used by the system in the customer interface.' => '', 'Default value for NameX' => '', 'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Define the start day of the week for the date picker.' => '', 'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' => '', 'Defines a customer item, which generates a XING icon at the end of a customer info block.' => '', 'Defines a customer item, which generates a google icon at the end of a customer info block.' => '', 'Defines a customer item, which generates a google maps icon at the end of a customer info block.' => '', 'Defines a default list of words, that are ignored by the spell checker.' => '', 'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' => '', 'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' => '', 'Defines a regular expression that filters all email addresses that should not be used in the application.' => '', 'Defines a useful module to load specific user options or to display news.' => '', 'Defines all the X-headers that should be scanned.' => '', 'Defines all the languages that are available to the application. The Key/Content pair links the front-end display name to the appropriate language PM file. The "Key" value should be the base-name of the PM file (i.e. de.pm is the file, then de is the "Key" value). The "Content" value should be the display name for the front-end. Specify any own-defined language here (see the developer documentation http://doc.otrs.org/ for more infomation). Please remember to use the HTML equivalents for non-ASCII characters (i.e. for the German oe = o umlaut, it is necessary to use the ö symbol).' => '', 'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' => '', 'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' => '', 'Defines all the parameters for this item in the customer preferences.' => '', 'Defines all the possible stats output formats.' => '', 'Defines an alternate URL, where the login link refers to.' => '', 'Defines an alternate URL, where the logout link refers to.' => '', 'Defines an alternate login URL for the customer panel..' => '', 'Defines an alternate logout URL for the customer panel.' => '', 'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=$Data{"CustomerID"}\' or \'\').' => '', 'Defines how the From field from the emails (sent from answers and email tickets) should look like.' => '', 'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if composed messages have to be spell checked in the agent interface.' => '', 'Defines if time accounting is mandatory in the agent interface.' => '', 'Defines if time accounting must be set to all tickets in bulk action.' => '', 'Defines scheduler PID update time in seconds (floating point number).' => '', 'Defines scheduler sleep time in seconds after processing all available tasks (floating point number).' => '', 'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' => '', 'Defines the URL CSS path.' => '', 'Defines the URL base path of icons, CSS and Java Script.' => '', 'Defines the URL image path of icons for navigation.' => '', 'Defines the URL java script path.' => '', 'Defines the URL rich text editor path.' => '', 'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' => '', 'Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).' => '', 'Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).' => '', 'Defines the body text for notification mails sent to customers, about new account.' => '', 'Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).' => '', 'Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).' => '', 'Defines the body text for rejected emails.' => '', 'Defines the boldness of the line drawed by the graph.' => '', 'Defines the colors for the graphs.' => '', 'Defines the column to store the keys for the preferences table.' => '', 'Defines the config parameters of this item, to be shown in the preferences view.' => '', 'Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.' => '', 'Defines the connections for http/ftp, via a proxy.' => '', 'Defines the date input format used in forms (option or input fields).' => '', 'Defines the default CSS used in rich text editors.' => '', 'Defines the default auto response type of the article for this operation.' => '', 'Defines the default body of a note in the ticket free text screen of the agent interface.' => '', 'Defines the default front-end (HTML) theme to be used by the agents and customers. The default themes are Standard and Lite. If you like, you can add your own theme. Please refer the administrator manual located at http://doc.otrs.org/.' => '', 'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' => '', 'Defines the default history type in the customer interface.' => '', 'Defines the default maximum number of X-axis attributes for the time scale.' => '', 'Defines the default maximum number of search results shown on the overview page.' => '', 'Defines the default next state for a ticket after customer follow up in the customer interface.' => '', 'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '', 'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '', 'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' => '', 'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' => '', 'Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default priority of follow up customer tickets in the ticket zoom screen in the customer interface.' => '', 'Defines the default priority of new customer tickets in the customer interface.' => '', 'Defines the default priority of new tickets.' => '', 'Defines the default queue for new customer tickets in the customer interface.' => '', 'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' => '', 'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' => '', 'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' => '', 'Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' => '', 'Defines the default sender type of the article for this operation.' => '', 'Defines the default shown ticket search attribute for ticket search screen.' => '', 'Defines the default shown ticket search attribute for ticket search screen. Example: a text, 1, DynamicField_Field1StartYear=2002;DynamicField_Field1StartMonth=12;DynamicField_Field1StartDay=12;DynamicField_Field1StartHour=00;DynamicField_Field1StartMinute=00;DynamicField_Field1StartSecond=00;DynamicField_Field1StopYear=2009;DynamicField_Field1StopMonth=02;DynamicField_Field1StopDay=10;DynamicField_Field1StopHour=23;DynamicField_Field1StopMinute=59;DynamicField_Field1StopSecond=59;.' => '', 'Defines the default sort criteria for all queues displayed in the queue view, after sort by priority is done.' => '', 'Defines the default sort order for all queues in the queue view, after priority sort.' => '', 'Defines the default spell checker dictionary.' => '', 'Defines the default state of new customer tickets in the customer interface.' => '', 'Defines the default state of new tickets.' => '', 'Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default subject of a note in the ticket free text screen of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' => '', 'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' => '', 'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' => '', 'Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket priority in the close ticket screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket bulk screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket free text screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket note screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket responsible screen of the agent interface.' => '', 'Defines the default type for article in the customer interface.' => '', 'Defines the default type of forwarded message in the ticket forward screen of the agent interface.' => '', 'Defines the default type of the article for this operation.' => '', 'Defines the default type of the note in the close ticket screen of the agent interface.' => '', 'Defines the default type of the note in the ticket bulk screen of the agent interface.' => '', 'Defines the default type of the note in the ticket free text screen of the agent interface.' => '', 'Defines the default type of the note in the ticket note screen of the agent interface.' => '', 'Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default type of the note in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default type of the note in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default type of the note in the ticket responsible screen of the agent interface.' => '', 'Defines the default type of the note in the ticket zoom screen of the customer interface.' => '', 'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' => '', 'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' => '', 'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' => '', 'Defines the default viewable sender types of a ticket (default: customer).' => '', 'Defines the filter that processes the text in the articles, in order to highlight URLs.' => '', 'Defines the format of responses in the ticket compose screen of the agent interface ($QData{"OrigFrom"} is From 1:1, $QData{"OrigFromName"} is only realname of From).' => '', 'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '', 'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every user for these groups).' => '', 'Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).' => '', 'Defines the height of the legend.' => '', 'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' => '', 'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' => '', 'Defines the history comment for this operation, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket free text screen action, which gets used for ticket history.' => '', 'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' => '', 'Defines the history type for this operation, which gets used for ticket history in the agent interface.' => '', 'Defines the hours and week days of the indicated calendar, to count the working time.' => '', 'Defines the hours and week days to count the working time.' => '', 'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' => '', 'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' => '', 'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '', 'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '', 'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' => '', 'Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".' => '', 'Defines the location to get online repository list for additional packages. The first available result will be used.' => '', 'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' => '', 'Defines the maximal size (in bytes) for file uploads via the browser.' => '', 'Defines the maximal valid time (in seconds) for a session id.' => '', 'Defines the maximum number of pages per PDF file.' => '', 'Defines the maximum size (in MB) of the log file.' => '', 'Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.' => '', 'Defines the module that shows all the currently loged in customers in the agent interface.' => '', 'Defines the module that shows all the currently logged in agents in the agent interface.' => '', 'Defines the module that shows the currently loged in agents in the customer interface.' => '', 'Defines the module that shows the currently loged in customers in the customer interface.' => '', 'Defines the module to authenticate customers.' => '', 'Defines the module to display a notification in the agent interface, (only for agents on the admin group) if the scheduler is not running.' => '', 'Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.' => '', 'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' => '', 'Defines the module to generate html refresh headers of html sites, in the customer interface.' => '', 'Defines the module to generate html refresh headers of html sites.' => '', 'Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn\'t send emails and it is useful for test systems.' => '', 'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' => '', 'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' => '', 'Defines the name of the column to store the data in the preferences table.' => '', 'Defines the name of the column to store the user identifier in the preferences table.' => '', 'Defines the name of the indicated calendar.' => '', 'Defines the name of the key for customer sessions.' => '', 'Defines the name of the session key. E.g. Session, SessionID or OTRS.' => '', 'Defines the name of the table, where the customer preferences are stored.' => '', 'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' => '', 'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' => '', 'Defines the next possible states for customer tickets in the customer interface.' => '', 'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '', 'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '', 'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' => '', 'Defines the parameters for the customer preferences table.' => '', 'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' => '', 'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' => '', 'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' => '', 'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' => '', 'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '', 'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle italic proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle proportional font in PDF documents.' => '', 'Defines the path for scheduler to store its console output (SchedulerOUT.log and SchedulerERR.log).' => '', 'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Standard/CustomerAccept.dtl.' => '', 'Defines the path to PGP binary.' => '', 'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' => '', 'Defines the placement of the legend. This should be a two letter key of the form: \'B[LCR]|R[TCB]\'. The first letter indicates the placement (Bottom or Right), and the second letter the alignment (Left, Right, Center, Top, or Bottom).' => '', 'Defines the postmaster default queue.' => '', 'Defines the receipent target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the agent interface.' => '', 'Defines the receipent target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.' => '', 'Defines the search limit for the stats.' => '', 'Defines the sender for rejected emails.' => '', 'Defines the separator between the agents real name and the given queue email address.' => '', 'Defines the spacing of the legends.' => '', 'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' => '', 'Defines the standard size of PDF pages.' => '', 'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' => '', 'Defines the state of a ticket if it gets a follow-up.' => '', 'Defines the state type of the reminder for pending tickets.' => '', 'Defines the subject for notification mails sent to agents, about new password.' => '', 'Defines the subject for notification mails sent to agents, with token about new requested password.' => '', 'Defines the subject for notification mails sent to customers, about new account.' => '', 'Defines the subject for notification mails sent to customers, about new password.' => '', 'Defines the subject for notification mails sent to customers, with token about new requested password.' => '', 'Defines the subject for rejected emails.' => '', 'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' => '', 'Defines the system identifier. Every ticket number and http session string contain this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' => '', 'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' => '', 'Defines the time in days to keep log backup files.' => '', 'Defines the time in seconds after which the Scheduler performs an automatic self-restart.' => '', 'Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.' => '', 'Defines the type of protocol, used by ther web server, to serve the application. If https protocol will be used instead of plain http, it must be specified it here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '', 'Defines the used character for email quotes in the ticket compose screen of the agent interface.' => '', 'Defines the user identifier for the customer panel.' => '', 'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '', 'Defines the valid state types for a ticket.' => '', 'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.UnlockTickets.pl" can be used.' => '', 'Defines the viewable locks of a ticket. Default: unlock, tmp_lock.' => '', 'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' => '', 'Defines the width of the legend.' => '', 'Defines which article sender types should be shown in the preview of a ticket.' => '', 'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' => '', 'Defines wich article type should be expanded when entering the overview. If nothing defined, latest article will be expanded.' => '', 'Delay time between autocomplete queries in milliseconds.' => '', 'Deletes a session if the session id is used with an invalid remote IP address.' => '', 'Deletes requested sessions if they have timed out.' => '', 'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' => '', 'Determines if the search results container for the autocomplete feature should adjust its width dynamically.' => '', 'Determines if the statistics module may generate ticket lists.' => '', 'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' => '', 'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' => '', 'Determines the next screen after new customer ticket in the customer interface.' => '', 'Determines the next screen after the follow up screen of a zoomed ticket in the customer interface.' => '', 'Determines the next screen after the ticket is moved. LastScreenOverview will return to search results, queueview, dashboard or the like, LastScreenView will return to TicketZoom.' => '', 'Determines the possible states for pending tickets that changed state after reaching time limit.' => '', 'Determines the strings that will be shown as receipent (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "" shows the names of the queues and for SystemAddress " <>" shows the name and email of the receipent.' => '', 'Determines the strings that will be shown as receipent (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "" shows the names of the queues, and for SystemAddress, " <>" shows the name and email of the receipent.' => '', 'Determines the way the linked objects are displayed in each zoom mask.' => '', 'Determines which options will be valid of the recepient (phone ticket) and the sender (email ticket) in the agent interface.' => '', 'Determines which queues will be valid for ticket\'s recepients in the customer interface.' => '', 'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).' => '', 'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box (to avoid the use of destructive queries, such as DROP DATABASE, and also to steal user passwords).' => '', 'Displays the accounted time for an article in the ticket zoom view.' => '', 'Dropdown' => '', 'Dynamic Fields Checkbox Backend GUI' => '', 'Dynamic Fields Date Time Backend GUI' => '', 'Dynamic Fields Drop-down Backend GUI' => '', 'Dynamic Fields GUI' => '', 'Dynamic Fields Multiselect Backend GUI' => '', 'Dynamic Fields Overview Limit' => '', 'Dynamic Fields Text Backend GUI' => '', 'Dynamic Fields used to export the search result in CSV format.' => '', 'Dynamic fields limit per page for Dynamic Fields Overview' => '', 'Dynamic fields options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.' => '', 'Dynamic fields shown in the ticket close screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket email screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket medium format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket move screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket owner screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket pending screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket phone inbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket phone screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket preview format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket print screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket print screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket priority screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket search overview results screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket search screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket search screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket small format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'DynamicField backend registration.' => '', 'DynamicField object registration.' => '', 'Email Addresses' => 'Адреса email', 'Enables PDF output. The CPAN module PDF::API2 is required, if not installed, PDF output will be disabled.' => '', 'Enables PGP support. When PGP support is enabled for signing and securing mail, it is HIGHLY recommended that the web server be run as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' => '', 'Enables S/MIME support.' => '', 'Enables customers to create their own accounts.' => '', 'Enables file upload in the package manager frontend.' => '', 'Enables or disable the debug mode over frontend interface.' => '', 'Enables or disables the autocomplete feature for the customer search in the agent interface.' => '', 'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' => '', 'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' => '', 'Enables spell checker support.' => '', 'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' => '', 'Enables ticket bulk action feature only for the listed groups.' => '', 'Enables ticket responsible feature, to keep track of a specific ticket.' => '', 'Enables ticket watcher feature only for the listed groups.' => '', 'Escalation view' => 'Просмотр эскалаций', 'Event list to be displayed on GUI to trigger generic interface invokers.' => '', 'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' => '', 'Example for free text' => '', 'Execute SQL statements.' => '', 'Executes follow up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' => '', 'Executes follow up mail attachments checks in mails that don\'t have a ticket number in the subject.' => '', 'Executes follow up mail body checks in mails that don\'t have a ticket number in the subject.' => '', 'Executes follow up plain/raw mail checks in mails that don\'t have a ticket number in the subject.' => '', 'Experimental "Slim" skin which tries to save screen space for power users.' => '', 'Exports the whole article tree in search result (it can affect the system performance).' => '', 'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' => '', 'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Standard/AgentInfo.dtl.' => '', 'Filter incoming emails.' => '', 'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' => '', 'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' => '', 'Forces to unlock tickets after being moved to another queue.' => '', 'Frontend language' => 'Язык интерфейса', 'Frontend module registration (disable company link if no company feature is used).' => '', 'Frontend module registration for the agent interface.' => '', 'Frontend module registration for the customer interface.' => '', 'Frontend theme' => 'Тема интерфеса', 'GenericAgent' => 'Планировщик задач', 'GenericInterface Debugger GUI' => '', 'GenericInterface Invoker GUI' => '', 'GenericInterface Operation GUI' => '', 'GenericInterface TransportHTTPSOAP GUI' => '', 'GenericInterface Web Service GUI' => '', 'GenericInterface Webservice History GUI' => '', 'GenericInterface Webservice Mapping GUI' => '', 'GenericInterface module registration for the invoker layer.' => '', 'GenericInterface module registration for the mapping layer.' => '', 'GenericInterface module registration for the operation layer.' => '', 'GenericInterface module registration for the transport layer.' => '', 'Gives end users the possibility to override the separator character for CSV files, defined in the translation files.' => '', 'Grants access, if the customer ID of the ticket matches the customer user\'s ID and the customer user has group permissions on the queue the ticket is in.' => '', 'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.RebuildFulltextIndex.pl".' => '', 'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' => '', 'If "DB" was selected for SessionModule, a column for the identifiers in session table must be specified.' => '', 'If "DB" was selected for SessionModule, a column for the values in session table must be specified.' => '', 'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' => '', 'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' => '', 'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' => '', 'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' => '', 'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' => '', 'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' => '', 'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' => '', 'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' => '', 'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' => '', 'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' => '', 'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '', 'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' => '', 'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' => '', 'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' => '', 'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' => '', 'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '', 'If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.' => '', 'If "SysLog" was selected for LogModule, a special log facility can be specified.' => '', 'If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use \'stream\').' => '', 'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' => '', 'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' => '', 'If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' => '', 'If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.' => '', 'If enabled, OTRS will deliver all JavaScript files in minified form.' => '', 'If enabled, TicketPhone and TicketEmail will be open in new windows.' => '', 'If enabled, the OTRS version tag will be removed from the HTTP headers.' => '', 'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.' => '', 'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' => '', 'If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty.' => '', 'If this regex matches, no message will be send by the autoresponder.' => '', 'If you want to use a mirror database for agent ticket fulltext search or to generate stats, specify the DSN to this database.' => '', 'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the password to authenticate to this database can be specified.' => '', 'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the user to authenticate to this database can be specified.' => '', 'Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).' => '', 'Includes article create times in the ticket search of the agent interface.' => '', 'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the script "bin/otrs.RebuildTicketIndex.pl" for initial index update.' => '', 'Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.' => '', 'Interface language' => 'Язык интерфейса', 'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '', 'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '', 'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' => '', 'Link agents to groups.' => 'Связать агентов с группами.', 'Link agents to roles.' => 'Связать агентов с ролями.', 'Link attachments to responses templates.' => 'Связать прикрепленный файлы с ответами.', 'Link customers to groups.' => 'Связать клиентов с группами.', 'Link customers to services.' => 'Связать клиентов с сервисами.', 'Link queues to auto responses.' => 'Связать очереди с автоответами.', 'Link responses to queues.' => 'Связать ответы с очередями.', 'Link roles to groups.' => 'Связать роли с группами.', 'Links 2 tickets with a "Normal" type link.' => '', 'Links 2 tickets with a "ParentChild" type link.' => '', 'List of CSS files to always be loaded for the agent interface.' => '', 'List of CSS files to always be loaded for the customer interface.' => '', 'List of IE6-specific CSS files to always be loaded for the customer interface.' => '', 'List of IE7-specific CSS files to always be loaded for the customer interface.' => '', 'List of IE8-specific CSS files to always be loaded for the agent interface.' => '', 'List of IE8-specific CSS files to always be loaded for the customer interface.' => '', 'List of JS files to always be loaded for the agent interface.' => '', 'List of JS files to always be loaded for the customer interface.' => '', 'List of default StandardResponses which are assigned automatically to new Queues upon creation.' => '', 'Log file for the ticket counter.' => '', 'Mail Accounts' => '', 'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' => '', 'Makes the application check the syntax of email addresses.' => '', 'Makes the picture transparent.' => 'Прозрачная картинка', 'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' => '', 'Manage PGP keys for email encryption.' => 'Управления PGP ключами для шифрования почтовых сообщений.', 'Manage POP3 or IMAP accounts to fetch email from.' => 'Управление POP3 или IMAP учетными записями для получения почтовых сообщений.', 'Manage S/MIME certificates for email encryption.' => '', 'Manage existing sessions.' => 'Управление активными сеансами.', 'Manage periodic tasks.' => 'Управление повторяющимися задачами.', 'Max size (in characters) of the customer information table (phone and email) in the compose screen.' => '', 'Max size of the subjects in an email reply.' => '', 'Maximal auto email responses to own email-address a day (Loop-Protection).' => '', 'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' => '', 'Maximum number of tickets to be displayed in the result of a search in the agent interface.' => '', 'Maximum number of tickets to be displayed in the result of a search in the customer interface.' => '', 'Maximum size (in characters) of the customer info table in the queue view.' => '', 'Maximum size (in characters) of the customer information table in the ticket zoom view.' => '', 'Module for To-selection in new ticket screen in the customer interface.' => '', 'Module to check customer permissions.' => 'Модуль для проверки прав клиента.', 'Module to check if a user is in a special group. Access is granted, if the user is in the specified group and has ro and rw permissions.' => '', 'Module to check if arrived emails should be marked as email-internal (because of original forwared internal email it college). ArticleType and SenderType define the values for the arrived email/article.' => '', 'Module to check the agent responsible of a ticket.' => 'Модуль для проверки агента ответственного за заявку.', 'Module to check the group permissions for the access to customer tickets.' => '', 'Module to check the owner of a ticket.' => 'Модуль для проверки владельца заявки.', 'Module to check the watcher agents of a ticket.' => '', 'Module to compose signed messages (PGP or S/MIME).' => '', 'Module to crypt composed messages (PGP or S/MIME).' => '', 'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' => '', 'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' => '', 'Module to generate accounted time ticket statistics.' => '', 'Module to generate html OpenSearch profile for short ticket search in the agent interface.' => '', 'Module to generate html OpenSearch profile for short ticket search in the customer interface.' => '', 'Module to generate ticket solution and response time statistics.' => 'Модуль для формирования статистки по времени реакции и разрешения заявки.', 'Module to generate ticket statistics.' => 'Модуль для формирования статистки по заявкам.', 'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' => '', 'Module to use database filter storage.' => '', 'Multiselect' => '', 'My Tickets' => 'Мои заявки', 'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' => '', 'NameX' => '', 'New email ticket' => 'Новая заявка по email', 'New phone ticket' => 'Новая телефонная заявка', 'Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.' => '', 'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' => '', 'Notifications (Event)' => 'Уведомление о событии', 'Number of displayed tickets' => 'Количество отображаемых заявок', 'Number of lines (per ticket) that are shown by the search utility in the agent interface.' => '', 'Number of tickets to be displayed in each page of a search result in the agent interface.' => '', 'Number of tickets to be displayed in each page of a search result in the customer interface.' => '', 'Open tickets of customer' => '', 'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' => '', 'Overview Escalated Tickets' => 'Обзор эскалированных заявок', 'Overview Refresh Time' => '', 'Overview of all open Tickets.' => 'Обзор всех заявок', 'PGP Key Management' => '', 'PGP Key Upload' => 'Загрузить PGP ключ', 'Parameters for the CreateNextMask object in the preference view of the agent interface.' => '', 'Parameters for the CustomQueue object in the preference view of the agent interface.' => '', 'Parameters for the FollowUpNotify object in the preference view of the agent interface.' => '', 'Parameters for the LockTimeoutNotify object in the preference view of the agent interface.' => '', 'Parameters for the MoveNotify object in the preference view of the agent interface.' => '', 'Parameters for the NewTicketNotify object in the preferences view of the agent interface.' => '', 'Parameters for the RefreshTime object in the preference view of the agent interface.' => '', 'Parameters for the WatcherNotify object in the preference view of the agent interface.' => '', 'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview.' => '', 'Parameters for the pages (in which the tickets are shown) of the medium ticket overview.' => '', 'Parameters for the pages (in which the tickets are shown) of the small ticket overview.' => '', 'Parameters for the pages (in which the tickets are shown) of the ticket preview overview.' => '', 'Parameters of the example SLA attribute Comment2.' => '', 'Parameters of the example queue attribute Comment2.' => '', 'Parameters of the example service attribute Comment2.' => '', 'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' => '', 'Path of the file that stores all the settings for the QueueObject object for the agent interface.' => '', 'Path of the file that stores all the settings for the QueueObject object for the customer interface.' => '', 'Path of the file that stores all the settings for the TicketObject for the agent interface.' => '', 'Path of the file that stores all the settings for the TicketObject for the customer interface.' => '', 'Performs the configured action for each event (as an Invoker) for each configured Webservice.' => '', 'Permitted width for compose email windows.' => '', 'Permitted width for compose note windows.' => '', 'Picture-Upload' => '', 'PostMaster Filters' => '', 'PostMaster Mail Accounts' => '', 'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).' => '', 'Queue view' => 'Просмотр очередей', 'Refresh Overviews after' => '', 'Refresh interval' => 'Интервал обновления', 'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' => '', 'Required permissions to change the customer of a ticket in the agent interface.' => '', 'Required permissions to use the close ticket screen in the agent interface.' => '', 'Required permissions to use the ticket bounce screen in the agent interface.' => '', 'Required permissions to use the ticket compose screen in the agent interface.' => '', 'Required permissions to use the ticket forward screen in the agent interface.' => '', 'Required permissions to use the ticket free text screen in the agent interface.' => '', 'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket note screen in the agent interface.' => '', 'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket phone inbound screen in the agent interface.' => '', 'Required permissions to use the ticket phone outbound screen in the agent interface.' => '', 'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket responsible screen in the agent interface.' => '', 'Resets and unlocks the owner of a ticket if it was moved to another queue.' => '', 'Responses <-> Queues' => 'Ответы <-> Очередь', 'Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).' => '', 'Roles <-> Groups' => 'Роли <-> Группы', 'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' => '', 'Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' => '', 'S/MIME Certificate Upload' => '', 'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data.' => '', 'Saves the login and password on the session table in the database, if "DB" was selected for SessionModule.' => '', 'Search backend default router.' => '', 'Search backend router.' => '', 'Select your frontend Theme.' => 'Тема интерфейса', 'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' => '', 'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).' => '', 'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.' => 'Прислать мне уведомление, если клиент прислал ответ и я владелец заявки, или если заявка разблокирована в одной из моих очередей.', 'Send notifications to users.' => 'Отправить уведомление пользователям.', 'Send ticket follow up notifications' => 'Отправлять уведомления об изменениях в заявках', 'Sender type for new tickets from the customer inteface.' => '', 'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' => '', 'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' => '', 'Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.' => '', 'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' => '', 'Sends the notifications which are configured in the admin interface under "Notfication (Event)".' => '', 'Set sender email addresses for this system.' => 'Задать адрес отправителя для этой системы.', 'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' => '', 'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' => '', 'Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' => '', 'Sets if ticket owner must be selected by the agent.' => '', 'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' => '', 'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' => '', 'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' => '', 'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' => '', 'Sets the default article type for new email tickets in the agent interface.' => '', 'Sets the default article type for new phone tickets in the agent interface.' => '', 'Sets the default body text for notes added in the close ticket screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket move screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket note screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' => '', 'Sets the default link type of splitted tickets in the agent interface.' => '', 'Sets the default next state for new phone tickets in the agent interface.' => '', 'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' => '', 'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' => '', 'Sets the default priority for new email tickets in the agent interface.' => '', 'Sets the default priority for new phone tickets in the agent interface.' => '', 'Sets the default sender type for new email tickets in the agent interface.' => '', 'Sets the default sender type for new phone ticket in the agent interface.' => '', 'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' => '', 'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' => '', 'Sets the default subject for notes added in the close ticket screen of the agent interface.' => '', 'Sets the default subject for notes added in the ticket move screen of the agent interface.' => '', 'Sets the default subject for notes added in the ticket note screen of the agent interface.' => '', 'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' => '', 'Sets the default text for new email tickets in the agent interface.' => '', 'Sets the display order of the different items in the preferences view.' => '', 'Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.' => '', 'Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.' => '', 'Sets the minimum number of characters before autocomplete query is sent.' => '', 'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' => '', 'Sets the number of search results to be displayed for the autocomplete feature.' => '', 'Sets the options for PGP binary.' => '', 'Sets the order of the different items in the customer preferences view.' => '', 'Sets the password for private PGP key.' => '', 'Sets the prefered time units (e.g. work units, hours, minutes).' => '', 'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' => '', 'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' => '', 'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the size of the statistic graph.' => '', 'Sets the stats hook.' => '', 'Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.' => '', 'Sets the ticket owner in the close ticket screen of the agent interface.' => '', 'Sets the ticket owner in the ticket bulk screen of the agent interface.' => '', 'Sets the ticket owner in the ticket free text screen of the agent interface.' => '', 'Sets the ticket owner in the ticket note screen of the agent interface.' => '', 'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket responsible screen of the agent interface.' => '', 'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket bulk screen of the agent interface.' => '', 'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the time type which should be shown.' => '', 'Sets the timeout (in seconds) for http/ftp downloads.' => '', 'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' => '', 'Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.' => '', 'Sets the user time zone per user based on java script / browser time zone offset feature at login time.' => '', 'Show a responsible selection in phone and email tickets in the agent interface.' => '', 'Show article as rich text even if rich text writing is disabled.' => '', 'Shows a count of icons in the ticket zoom, if the article has attachments.' => '', 'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to add a note in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to go back in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' => '', 'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to set a ticket as spam in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' => '', 'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' => '', 'Shows a link to download article attachments in the zoom view of the article in the agent interface.' => '', 'Shows a link to see a zoomed email ticket in plain text.' => '', 'Shows a link to set a ticket as spam in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' => '', 'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' => '', 'Shows all both ro and rw queues in the queue view.' => '', 'Shows all open tickets (even if they are locked) in the escalation view of the agent interface.' => '', 'Shows all open tickets (even if they are locked) in the status view of the agent interface.' => '', 'Shows all the articles of the ticket (expanded) in the zoom view.' => '', 'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' => '', 'Shows an owner selection in phone and email tickets in the agent interface.' => '', 'Shows colors for different article types in the article table.' => '', 'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' => '', 'Shows either the last customer article\'s subject or the ticket title in the small format overview.' => '', 'Shows existing parent/child queue lists in the system in the form of a tree or a list.' => '', 'Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' => '', 'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' => '', 'Shows the customer user information (phone and email) in the compose screen.' => '', 'Shows the customer user\'s info in the ticket zoom view.' => '', 'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.' => '', 'Shows the message of the day on login screen of the agent interface.' => '', 'Shows the ticket history (reverse ordered) in the agent interface.' => '', 'Shows the ticket priority options in the close ticket screen of the agent interface.' => '', 'Shows the ticket priority options in the move ticket screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket bulk screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket free text screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket note screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows the ticket priority options in the ticket responsible screen of the agent interface.' => '', 'Shows the title fields in the close ticket screen of the agent interface.' => '', 'Shows the title fields in the ticket free text screen of the agent interface.' => '', 'Shows the title fields in the ticket note screen of the agent interface.' => '', 'Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows the title fields in the ticket responsible screen of the agent interface.' => '', 'Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".' => '', 'Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".' => '', 'Skin' => 'Окрас', 'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' => '', 'Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.' => '', 'Spam Assassin example setup. Moves marked mails to spam queue.' => '', 'Specifies if an agent should receive email notification of his own actions.' => '', 'Specifies the background color of the chart.' => '', 'Specifies the background color of the picture.' => '', 'Specifies the border color of the chart.' => '', 'Specifies the border color of the legend.' => '', 'Specifies the bottom margin of the chart.' => '', 'Specifies the different article types that will be used in the system.' => '', 'Specifies the different note types that will be used in the system.' => '', 'Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.' => '', 'Specifies the directory where SSL certificates are stored.' => '', 'Specifies the directory where private SSL certificates are stored.' => '', 'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address. Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' => '', 'Specifies the left margin of the chart.' => '', 'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' => '', 'Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).' => '', 'Specifies the path of the file for the performance log.' => '', 'Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.' => '', 'Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.' => '', 'Specifies the path to the converter that allows the view of PDF documents, in the web interface.' => '', 'Specifies the path to the converter that allows the view of XML files, in the web interface.' => '', 'Specifies the right margin of the chart.' => '', 'Specifies the text color of the chart (e. g. caption).' => '', 'Specifies the text color of the legend.' => '', 'Specifies the text that should appear in the log file to denote a CGI script entry.' => '', 'Specifies the top margin of the chart.' => '', 'Specifies user id of the postmaster data base.' => '', 'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' => '', 'Start number for statistics counting. Every new stat increments this number.' => '', 'Starts a wildcard search of the active object after the link object mask is started.' => '', 'Statistics' => 'Отчеты', 'Status view' => 'Просмотр статусов', 'Stores cookies after the browser has been closed.' => '', 'Strips empty lines on the ticket preview in the queue view.' => '', 'Textarea' => '', 'The "bin/PostMasterMailAccount.pl" will reconnect to POP3/POP3S/IMAP/IMAPS host after the specified count of messages.' => '', 'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' => '', 'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' => '', 'The divider between TicketHook and ticket number. E.g \': \'.' => '', 'The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.' => '', 'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.' => '', 'The headline shown in the customer interface.' => '', 'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' => '', 'The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.' => '', 'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' => '', 'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' => '', 'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' => '', 'This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.' => '', 'Ticket event module that triggers the escalation stop events.' => '', 'Ticket overview' => 'Обзор заявок', 'Tickets' => 'Заявки', 'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' => '', 'Toggles display of OTRS FeatureAddons list in PackageManager.' => '', 'Toolbar Item for a shortcut.' => '', 'Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.' => '', 'Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' => '', 'Types' => 'Типы', 'Update Ticket "Seen" flag if every article got seen or a new Article got created.' => '', 'Update and extend your system with software packages.' => 'Обновление и расширение системы с помощью программных пакетов.', 'Updates the ticket escalation index after a ticket attribute got updated.' => '', 'Updates the ticket index accelerator.' => '', 'Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.' => '', 'Uses richtext for viewing and editing: articles, salutations, signatures, standard responses, auto responses and notifications.' => '', 'View performance benchmark results.' => 'Просмотр результатов измерения производительности.', 'View system log messages.' => 'Просмотр системных сообщений.', 'Wear this frontend skin' => 'Использовать этот окрас интерфейса', 'Webservice path separator.' => '', 'When tickets are merged, a note will be added automatically to the ticket which is no longer active. In this text area you can define this text (This text cannot be changed by the agent).' => '', 'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' => '', 'Your language' => 'Язык', 'Your queue selection of your favorite queues. You also get notified about those queues via email if enabled.' => 'Выбор очередей, которые вас интересуют. Вы также будете уведомляться по электронной почте, если эта функция включена.', # # OBSOLETE ENTRIES FOR REFERENCE, DO NOT TRANSLATE! # '%s Tickets affected! Do you really want to use this job?' => '%s заявок будет изменено! Выполнить это задание?', '(Checks MX recordes of used email addresses by composing an answer. Don\'t use CheckMXRecord if your OTRS machine is behinde a dial-up line $!)' => 'Проверять MX-записи домена, на который отправляется email при ответе. Не используйте эту возможность, если сервер с OTRS доступен по слабому каналу!', '(Email of the system admin)' => 'Адрес электронной почты системного администратора', '(Full qualified domain name of your system)' => 'Полное доменное имя (FQDN) вашей системы', '(Logfile just needed for File-LogModule!)' => 'Файл журнала необходим только для модуля журнала!', '(Note: It depends on your installation how many dynamic objects you can use)' => 'Замечание: количество динамических объектов зависит от системы.', '(Note: Useful for big databases and low performance server)' => 'Примечание: полезно для больших баз данных или для серверов с низкой производительностью.', '(The identify of the system. Each ticket number and each http session id starts with this number)' => 'Идентификатор системы. Каждый номер заявки и сеанс начинаться с этого числа)', '(Used default language)' => 'Используемый язык по умолчанию', '(Used log backend)' => 'Используемый модуль журнала', '(Used ticket number format)' => 'Используемый формат номеров заявок', '3 Month' => '3 месяца', '5 Day' => '5 дней', '7 Day' => '7 дней', 'A message must be spell checked!' => 'Сообщение должно быть проверено на ошибки!', 'A message should have a To: recipient!' => 'В письме должен быть указан получатель!', 'A message should have a body!' => 'Сообщение не может быть пустым!', 'A message should have a customer!' => 'Сообщение должно быть от клиента!', 'A message should have a subject!' => 'Сообщение должно иметь поле темы!', 'A new password will be sent to your e-mail adress.' => 'Новый пароль будет отослан на указанный e-mail.', 'A required field is:' => 'Необходимое поле:', 'A response is default text to write faster answer (with default text) to customers.' => 'Ответ — шаблон ответа клиенту', 'A ticket should be associated with a queue!' => 'Заявке должна быть назначена очередь!', 'A web calendar' => 'Календарь', 'A web mail client' => 'Почтовый веб-клиент', 'About OTRS' => 'О OTRS', 'Absolut Period' => 'Точный период', 'Add Customer User' => 'Добавить клиента', 'Add System Address' => 'Добавить системный адрес', 'Add User' => 'Добавить пользователя', 'Add a new Agent.' => 'Добавить пользователя', 'Add a new Customer Company.' => 'Добавить компанию клиента', 'Add a new Group.' => 'Добавить новую группу', 'Add a new Notification.' => 'Добавить уведомление', 'Add a new Priority.' => 'Создать приоритет.', 'Add a new Role.' => 'Добавить роль', 'Add a new SLA.' => 'Добавить SLA', 'Add a new Salutation.' => 'Добавить приветствие', 'Add a new Service.' => 'Добавить сервис', 'Add a new Signature.' => 'Добавить подпись', 'Add a new State.' => 'Добавить статус', 'Add a new System Address.' => 'Добавить системный адрес', 'Add a new Type.' => 'Добавить тип', 'Add a new salutation' => 'Добавить новое приветствие', 'Add a note to this ticket!' => 'Добавить заметку к заявке!', 'Add new attachment' => 'Добавить новое вложение', 'Add note to ticket' => 'Добавить заметку к заявке', 'Added User "%s"' => 'Добавлен пользователь "%s"', 'Admin-Area' => 'Администрирование системы', 'Admin-Email' => 'Email администратора', 'Admin-Password' => 'Пароль администратора', 'Admin-User' => 'Администратор', 'Admin-password' => 'Пароль администратора', 'Agent Mailbox' => 'Почтовый ящик пользователя', 'Agent Preferences' => 'Настройки пользователя', 'Agent based' => 'Агент', 'Agent-Area' => 'Пользователь', 'All Agents' => 'Все агенты', 'All Customer variables like defined in config option CustomerUser.' => 'Все дополнительные поля информации о клиенте определяются параметрах пользователя.', 'All customer tickets.' => 'Все заявки клиента.', 'All email addresses get excluded on replaying on composing an email.' => 'Все адреса, исключаемые при ответе на письмо', 'All email addresses get excluded on replaying on composing and email.' => 'Все дополнительные адреса электронной почты будут исключаться в ответном письме.', 'All incoming emails with this "Email" (To:) will be dispatched in the selected queue!' => 'Все входящие сообщения с этим получателем будут направлены в заданную очередь', 'All messages' => 'Все сообщения', 'All new tickets!' => 'Все новые заявки', 'All tickets where the reminder date has reached!' => 'Все заявки с наступившей датой напоминания', 'All tickets which are escalated!' => 'Все эскалированные заявки', 'Allocate CustomerUser to service' => 'Привязать клиента к сервисам', 'Allocate services to CustomerUser' => 'Привязать сервисы к клиенту', 'Answer' => 'Ответ', 'Article Create Times' => 'Время создания сообщения', 'Article created' => 'Сообщение создано', 'Article created between' => 'Сообщение создано в период', 'Article filter settings' => 'Фильтр сообщений', 'ArticleID' => 'ID заметки', 'Attach' => 'Приложить файл', 'Attribute' => 'Атрибут', 'Auto Response From' => 'Автоматический ответ от', 'Bounce ticket' => 'Пересылка заявки', 'Can not create link with %s!' => 'Невозможно создать связь с «%s»!', 'Can not delete link with %s!' => 'Невозможно удалить связь с «%s»!', 'Can\'t update password, invalid characters!' => 'Невозможно сменить пароль, неверная кодировка!', 'Can\'t update password, must be at least %s characters!' => 'Невозможно сменить пароль, пароль должен быть не менее %s символов!', 'Can\'t update password, must contain 2 lower and 2 upper characters!' => 'Невозможно сменить пароль, необходимо 2 символа в нижнем и 2 — в верхнем регистрах!', 'Can\'t update password, needs at least 1 digit!' => 'Невозможно сменить пароль, должна присутствовать как минимум 1 цифра!', 'Can\'t update password, needs at least 2 characters!' => 'Невозможно сменить пароль, необходимо минимум 2 символа!', 'Can\'t update password, your new passwords do not match! Please try again!' => 'Невозможно сменить пароль, пароли не совпадают!', 'Category Tree' => 'Иерархия категорий', 'Cc: (%s) added database email!' => 'Cc: (%s) добавлен e-mail базы данных!', 'Change %s settings' => 'Изменить параметры: %s', 'Change Times' => 'Время изменений', 'Change free text of ticket' => 'Изменить свободный текст заявки', 'Change owner of ticket' => 'Изменить владельца заявки', 'Change priority of ticket' => 'Изменить приоритет заявки', 'Change responsible of ticket' => 'Сменить ответственного за заявку', 'Change setting' => 'Изменить параметры', 'Change the ticket customer!' => 'Изменить клиента заявки!', 'Change the ticket owner!' => 'Изменить владельца заявки!', 'Change the ticket priority!' => 'Изменить приоритет заявки!', 'Change the ticket responsible!' => 'Изменить ответственного заявки!', 'Change user <-> group settings' => 'Группы пользователей', 'Change users <-> roles settings' => 'Изменить распределения ролей по пользователям', 'ChangeLog' => 'Журнал изменений', 'Child-Object' => 'Объект-потомок', 'Clear From' => 'Очистить форму', 'Clear To' => 'Очистить', 'Click here to report a bug!' => 'Отправить сообщение об ошибке!', 'Close Times' => 'Время закрытия', 'Close this ticket!' => 'Закрыть заявку!', 'Close ticket' => 'Закрыть заявку', 'Close type' => 'Тип закрытия', 'Close!' => 'Закрыть!', 'Collapse View' => 'Кратко', 'Comment (internal)' => 'Комментарий (внутренний)', 'CompanyTickets' => 'Заявки компании', 'Compose Answer' => 'Создать ответ', 'Compose Email' => 'Написать письмо', 'Compose Follow up' => 'Написать ответ', 'Config Options' => 'Параметры конфигурации', 'Config options (e. g. ).' => 'Параметры конфигурации (например, ).', 'Contact customer' => 'Связаться с клиентом', 'Context Settings' => 'Параметры контекста', 'Country{CustomerUser}' => 'Страна{ПользовательКлиента}', 'Create New Template' => 'Создать новый шаблон', 'Create Times' => 'Время создания', 'Create new Phone Ticket' => 'Создать телефонную заявку', 'Create new database' => 'Создать новую базы данных', 'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).' => 'Создать новые группы для назначения прав доступа группам агентов (отдел закупок, отдел продаж, отдел техподдержки и т.п.)', 'Create your first Ticket' => 'Добавить первую заявку', 'CreateTicket' => 'Создание заявки', 'Customer Move Notify' => 'Извещать клиента о перемещении', 'Customer Owner Notify' => 'Извещать клиента о смене владельца', 'Customer State Notify' => 'Извещать клиента об изменении статуса', 'Customer User' => 'Учетная запись клиента', 'Customer User Management' => 'Управление пользователями (для клиентов)', 'Customer Users' => 'Клиенты', 'Customer Users <-> Groups' => 'Группы клиентов', 'Customer Users <-> Groups Management' => 'Управление группами клиентов', 'Customer Users <-> Services Management' => 'Клиенты <-> Сервисы', 'Customer history' => 'История клиента', 'Customer history search' => 'Поиск по истории клиента', 'Customer history search (e. g. "ID342425").' => 'Поиск по клиенту (например, «ID342425»).', 'Customer user will be needed to have a customer history and to login via customer panel.' => 'Учетная запись клиента необходима для ведения истории клиента и для доступа к клиентской панели.', 'CustomerUser' => 'Клиент', 'D' => 'D', 'DB connect host' => 'Сервер базы данных', 'Days' => 'Дни', 'Default Charset' => 'Кодировка по умолчанию', 'Default Language' => 'Язык по умолчанию', 'Delete this ticket!' => 'Удалить заявку!', 'Detail' => 'Подробно', 'Diff' => 'Diff', 'Discard all changes and return to the compose screen' => 'Отказаться от всех изменений и вернуться в окно составления письма', 'Do dispatch or filter incoming emails based on email X-Headers! RegExp is also possible.' => 'Обрабатывать или отфильтровывать входящие письма на основе полей заголовка! Возможно использование регулярных выражений.', 'Do you really want to delete this Object?' => 'Удалить этот объект?', 'Do you really want to reinstall this package (all manual changes get lost)?' => 'Переустановить этот пакет (все изменения, сделанные вручную, будут утеряны)?', 'Don\'t forget to add a new response a queue!' => 'Не забудьте добавить ответ для очереди!', 'Don\'t forget to add a new user to groups and/or roles!' => 'Не забудьте добавить нового пользователя в группы и роли!', 'Don\'t forget to add a new user to groups!' => 'Не забудьте добавить нового пользователя в группы!', 'Don\'t work with UserID 1 (System account)! Create new users!' => 'Не работайте с UserID 1 (системная учетная запись)! Создайте другого пользователя!', 'Download Settings' => 'Загрузить параметры', 'Download all system config changes.' => 'Загрузить все изменения конфигурации, внесенные в систему', 'Drop Database' => 'Удалить базу данных', 'Dynamic-Object' => 'Динамический объект', 'Edit Article' => 'Редактировать заявку', 'Edit Customers' => 'Редактировать клиентов', 'Edit default services.' => 'Сервисы по умолчанию', 'Email based' => 'Адрес электронной почты', 'Escaladed Tickets' => 'Эскалированные заявки', 'Escalation - First Response Time' => 'Эскалация — время первого ответа', 'Escalation - Solution Time' => 'Эскалация — время решения', 'Escalation - Update Time' => 'Эскалация — время обновления', 'Escalation Times' => 'Время эскалации', 'Escalation time' => 'Время до эскалации заявки', 'Event is required!' => 'Событие обязательно!', 'Expand View' => 'Подробно', 'Explanation' => 'Пояснение', 'Export Config' => 'Экспорт конфигурации', 'FileManager' => 'Управление файлами', 'Filelist' => 'Список файлов', 'Filtername' => 'Имя фильтра', 'Follow up' => 'Ответ', 'Follow up notification' => 'Уведомление об обновлениях', 'For very complex stats it is possible to include a hardcoded file.' => 'Для очень сложных отчетов, возможно, необходимо использовать временный файл', 'Form' => 'Форма', 'Foward ticket: ' => 'Переслать заявку', 'Frontend' => 'Режим пользователя', 'Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")' => 'Полнотекстовый поиск в заявке (например, «Mar*in» или «Baue*»)', 'Go' => 'Выполнить', 'Group Ro' => 'Группа только для чтения', 'Group based' => 'Группа', 'Group selection' => 'Выбор группы', 'Hash/Fingerprint' => 'Хэш/Отпечаток пальца', 'Have a lot of fun!' => 'Развлекайтесь!', 'Help' => 'Помощь', 'Here you can define the value series. You have the possibility to select one or two elements. Then you can select the attributes of elements. Each attribute will be shown as single value series. If you don\'t select any attribute all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Здесь вы можете определить группы значений. У вас есть возможность выбрать один или два элемента. Затем вы можете выбрать атрибуты элементов. Значения каждого атрибута будет показаны как отдельная группа значений. Если вы не выберите ни одного атрибута, в отчете будут использованы все доступные атрибуты.', 'Here you can define the x-axis. You can select one element via the radio button. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Здесь вы можете определить значения для оси X. Выберите один элемент, используя переключатель. Если вы не выберите ни одного атрибута, в отчете будут использованы все доступные атрибуты.', 'Here you can define the x-axis. You can select one element via the radio button. Then you you have to select two or more attributes of the element. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Здесь вы можете определить ось X. У вас есть возможность выбрать один или два элемента. Затем вы можете выбрать атрибуты элементов. Значения каждого атрибута будет показаны как отдельная последовательность значений. Если вы не выберите ни одного атрибута, в отчете будут использованы все доступные атрибуты.', 'Here you can insert a description of the stat.' => 'Здесь вы можете написать описание отчета', 'Here you can select the dynamic object you want to use.' => 'Здесь вы можете выбрать динамический объект, который вы хотите использовать', 'Home' => 'Главная страница', 'How we should adress you' => 'Как нам к вам обращаться', 'If Secure Mode is not activated, activate it via SysConfig because your application is already running.' => 'Если безопасный режим не включен, включите его в конфигурации системы', 'If a new hardcoded file is available this attribute will be shown and you can select one.' => 'Если временный файл доступен, будет показан список, из которого вы можете выбрать файл.', 'If a ticket is closed and the customer sends a follow up the ticket will be locked for the old owner.' => 'Если заявка закрыта, а клиент прислал сообщение, то заявка будет заблокирована для предыдущего владельца', 'If a ticket will not be answered in this time, just only this ticket will be shown.' => 'Если заявка не будет обслужена в установленное время, показывать только эту заявку', 'If an agent locks a ticket and he/she will not send an answer within this time, the ticket will be unlock automatically. So the ticket is viewable for all other agents.' => 'Если агент заблокировал заявку и не отправил ответ клиенту в течение установленного времени, то заявка автоматически разблокируется и станет доступной для остальных агентов.', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the user).' => 'Если ничего не выбрано, то заявки будут недоступны для пользователя', 'If you need the sum of every column select yes.' => 'Если вам необходим показ суммы по каждому столбцу, выберите «Да»', 'If you need the sum of every row select yes' => 'Если вам необходим показ суммы по каждой строке, выберите «Да»', 'If you use RegExp, you also can use the matched value in () as [***] in \'Set\'.' => 'Если вы используете регулярные выражения, вы можете использовать переменные в () как [***] при установке значений', 'Image' => 'Значок', 'Important' => 'Важно', 'In this form you can select the basic specifications.' => 'В данной форме вы можете выбрать основные требования.', 'Information about the Stat' => 'Информация об отчете', 'Insert of the common specifications' => 'Вставьте дополнительные требования', 'Involved' => 'Привлечение', 'Is Job Valid' => 'Данная задача действительна', 'Is Job Valid?' => 'Данная задача действительна?', 'It\'s useful for ASP solutions.' => 'Это подходит для провайдеров.', 'It\'s useful for a lot of users and groups.' => 'Это полезно при использовании множества пользователей и групп', 'Job-List' => 'Список задач', 'Jule' => 'Июль', 'Keyword' => 'Ключевое слово', 'Keywords' => 'Ключевые слова', 'Last update' => 'Последнее изменение', 'Link Table' => 'Таблица связей', 'Link auto responses to queues.' => 'Связать автоответы с очередями.', 'Link groups to roles.' => 'Связать группы с ролями', 'Link this ticket to an other objects!' => 'Связать заявку с другими объектами!', 'Link this ticket to other objects!' => 'Связать заявку с другими объектами!', 'Link to Parent' => 'Связать с родительским объектом', 'Linked as' => 'Связан как', 'Load Settings' => 'Применить конфигурацию из файла', 'Lock it to work on it!' => 'Заблокировать, чтобы рассмотреть заявку!', 'Locked tickets' => 'Заблокированные заявки', 'Logfile' => 'Файл журнала', 'Logfile too large, you need to reset it!' => 'Файл журнала слишком большой, вам нужно очистить его!', 'Login failed! Your username or password was entered incorrectly.' => 'Ошибка идентификации! Указано неправильное имя или пароль!', 'Lookup' => 'Поиск', 'Mail Management' => 'Управление почтой', 'Mailbox' => 'Почтовый ящик', 'Mart' => 'Март', 'Match' => 'Соответствует', 'Max. displayed tickets' => 'Заявок на страницу', 'Max. shown Tickets a page' => 'Заявок на страницу', 'Merge this ticket!' => 'Объединить заявку!', 'Message for new Owner' => 'Сообщение для нового владельца', 'Message sent to' => 'Сообщение отправлено для', 'Misc' => 'Дополнительно', 'Modified' => 'Изменено', 'Modules' => 'Модули', 'Move notification' => 'Уведомление о перемещении', 'Multiple selection of the output format.' => 'Выбор форматов вывода.', 'My Responsible' => 'Моя ответственность', 'MyTickets' => 'Мои заявки', 'Name is required!' => 'Название обязательно!', 'New Agent' => 'Новый агент', 'New Customer' => 'Новый клиент', 'New Group' => 'Новая группа', 'New Group Ro' => 'Новая группа только для чтения', 'New Password' => 'Новый пароль', 'New Priority' => 'Новый приоритет', 'New SLA' => 'Новый SLA', 'New Service' => 'Новая служба', 'New State' => 'Новый статус', 'New Ticket Lock' => 'Новый статус заявки', 'New TicketFreeFields' => 'Новые свободные поля заявки', 'New Title' => 'Новое название', 'New Type' => 'Новый тип', 'New account created. Sent Login-Account to %s.' => 'Создана новая учетная запись. Данные для входа в систему отправлены по адресу: %s.', 'New messages' => 'Новые сообщения', 'New password again' => 'Повторите новый пароль', 'Next Week' => 'На неделе', 'No * possible!' => 'Нельзя использовать символ «*» !', 'No Packages for requested Framework in this Online Repository, but Packages for other Frameworks!' => 'Нет пакетов для запрошенной среды в этом сетевом репозитории, но есть пакеты для других сред!', 'No Packages or no new Packages in selected Online Repository!' => 'Нет пакетов или новых пакетов в выбранном сетевом репозитории!', 'No Permission' => 'Недостаточно прав доступа', 'No Ticket has been written yet.' => 'Ни одной заявки пока не создано.', 'No matches found' => 'Совпадений не найдено', 'No means, send agent and customer notifications on changes.' => '«Нет» — отправлять уведомления агентам и клиентам при изменениях', 'No time settings.' => 'Без временных ограничений', 'Note Text' => 'Текст заметки', 'Notification (Customer)' => 'Уведомление клиенту', 'Notifications' => 'Уведомления', 'OTRS sends an notification email to the customer if the ticket is moved.' => 'При перемещении заявки будет отправлено уведомление клиенту.', 'OTRS sends an notification email to the customer if the ticket owner has changed.' => 'При смене владельца заявки будет отправлено уведомление клиенту.', 'OTRS sends an notification email to the customer if the ticket state has changed.' => 'При изменении статуса заявки будет отправлено уведомление клиенту.', 'Object already linked as %s.' => 'Объект уже связан с «%s»!', 'Of couse this feature will take some system performance it self!' => 'Данная функция использует системные ресурсы!', 'Only for ArticleCreate Event.' => 'Только при создании сообщений', 'Open Tickets' => 'Открытые заявки', 'Options ' => 'Данные', 'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_USERFIRSTNAME>)' => 'Поля информации о клиенте (например, <OTRS_CUSTOMER_DATA_USERFIRSTNAME>)', 'Options of the current customer user data (e. g. )' => 'Поля информации о пользователе (например, )', 'Options of the current customer user data (e. g. ).' => 'Текущие данные о клиенте (например, ).', 'Options of the current user who requested this action (e. g. <OTRS_CURRENT_USERFIRSTNAME>)' => 'Поля информации о пользователе, который запросил это действие (например, <OTRS_CURRENT_USERFIRSTNAME>)', 'Options of the current user who requested this action (e. g. )' => 'Поля информации о пользователе, который запросил это действие (например )', 'Options of the current user who requested this action (e. g. ).' => 'Данные текущего пользователя, который запросил это действие (например, ).', 'Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => 'Поля заявки (например, <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)', 'Options of the ticket data (e. g. , , , )' => 'Поля информации о заявке (например, , , , )', 'Options of the ticket data (e. g. , , , )' => 'Поля информации о заявке (например, , , , )', 'Options of the ticket data (e. g. , , , )' => 'Поля информации о заявке (например, , , , )', 'Options of the ticket data (e. g. , , , ).' => 'Данные заявки (например, , , , ).', 'Other Options' => 'Другие настройки', 'Out Of Office' => 'Уведомление об отсутствии', 'POP3 Account Management' => 'Управление учетной записью POP3', 'Package' => 'Пакет', 'Package not correctly deployed! You should reinstall the Package again!' => 'Пакет установлен некорректно! Вы должны переустановить пакет!', 'Param 1' => 'Параметр 1', 'Param 2' => 'Параметр 2', 'Param 3' => 'Параметр 3', 'Param 4' => 'Параметр 4', 'Param 5' => 'Параметр 5', 'Param 6' => 'Параметр 6', 'Parent-Object' => 'Объект-родитель', 'Password is already in use! Please use an other password!' => 'Пароль уже используется! Попробуйте использовать другой пароль', 'Password is already used! Please use an other password!' => 'Пароль уже использовался! Попробуйте использовать другой пароль', 'Passwords doesn\'t match! Please try it again!' => 'Неверный пароль!', 'Pending Times' => 'Время, когда запрос был отложен', 'Pending messages' => 'Сообщения в ожидании', 'Pending type' => 'Тип ожидания', 'Permission settings. You can select one or more groups to make the configurated stat visible for different agents.' => 'Настройки прав доступа. Вы можете выбрать одну или несколько групп, чтобы отчет был видел для разных пользователей.', 'Permissions to change the ticket owner in this group/queue.' => 'Права на смену владельца заявок в этой группе/очереди', 'PhoneView' => 'Заявка по телефону', 'Please change the owner first.' => 'Пожалуйста, сначала измените владельца', 'Please contact your admin' => 'Свяжитесь с администратором', 'Please enter subject.' => 'Пожалуйста, введите тему.', 'Please provide a name.' => 'Пожалуйста, введите имя.', 'Print this ticket!' => 'Печать заявки!', 'Prio' => 'Приоритет', 'Problem' => 'Проблема', 'Queue <-> Auto Responses Management' => 'Автоответы в очереди', 'Queue ID' => 'ID очереди', 'Queue Management' => 'Управление очередью', 'Queue is required.' => 'Необходимо указать очередь.', 'QueueView Refresh Time' => 'Время обновления монитора очередей', 'Queues <-> Auto Responses' => 'Очередь <-> Автоответы', 'Realname' => 'Имя', 'Rebuild' => 'Перестроить', 'Recipients' => 'Получатели', 'Reminder' => 'Отложенное напоминание', 'Reminder messages' => 'Сообщения с напоминаниями', 'ReminderReached' => 'Напоминание истекло', 'Required Field' => 'Обязательное поле', 'Response Management' => 'Управление ответами', 'Responses <-> Attachments Management' => 'Управление приложенными файлами в ответах', 'Responses <-> Queue Management' => 'Управление ответами в очередях', 'Return to the compose screen' => 'Вернуться в окно составления письма', 'Role' => 'Роль', 'Roles <-> Agents' => 'Роли <-> Агенты', 'Roles <-> Groups Management' => 'Управление ролями в группах', 'Roles <-> Users' => 'Роли <-> Пользователи', 'Roles <-> Users Management' => 'Управление ролями пользователей', 'Run Search' => 'Выполнить поиск', 'Running' => 'Выполняется', 'Save Job as?' => 'Сохранить задачу как?', 'Save Search-Profile as Template?' => 'Сохранить параметры поиска в качестве шаблона?', 'Schedule' => 'Расписание', 'Search Result' => 'Результат поиска', 'Search Ticket' => 'Найти заявку', 'Search for' => 'Поиск', 'Search for customers (wildcards are allowed).' => 'Поиск клиентов (шаблоны поддерживаются).', 'Search-Profile as Template?' => 'Поисковый запрос как шаблон?', 'Secure Mode need to be enabled!' => 'Безопасный режим должен быть включен', 'Select Box' => 'Команда SELECT', 'Select Box Result' => 'Выберите из меню', 'Select Group' => 'Выберите Группу', 'Select Source (for add)' => 'Выбор источника', 'Select group' => 'Выберите группу', 'Select the customeruser:service relations.' => 'Выберите отношения клиента и службы.', 'Select the element, which will be used at the X-axis' => 'Выберите элемент, который будет использован на оси Х', 'Select the restrictions to characterise the stat' => 'Выберите ограничения для определения статистики', 'Select the role:user relations.' => 'Выберите связь между ролью и пользователем', 'Select the user:group permissions.' => 'Доступ в виде пользователь:группа.', 'Select your QueueView refresh time.' => 'Время обновления монитора очередей', 'Select your default spelling dictionary.' => 'Основной словарь', 'Select your frontend Charset.' => 'Кодировка', 'Select your frontend QueueView.' => 'Язык монитора очередей.', 'Select your frontend language.' => 'Язык интерфейса', 'Select your out of office time.' => 'Укажите период отсутствия', 'Select your screen after creating a new ticket.' => 'Выберите раздел после создания новой заявки', 'Selection needed' => 'Необходимо выделение', 'Send Administrative Message to Agents' => 'Отправить сообщение администратора агентам', 'Send Notification' => 'Отправлять уведомление', 'Send me a notification if a customer sends a follow up and I\'m the owner of this ticket.' => 'Прислать мне уведомление, если клиент прислал ответ и я владелец заявки.', 'Send me a notification of an watched ticket like an owner of an ticket.' => 'Прислать мне и владельцу уведомление, если обновлена отслеживаемая заявка.', 'Send no notifications' => 'Не отправлять уведомления', 'Sent new password to: %s' => 'Новый пароль отправлен по адресу: %s', 'Sent password token to: %s' => 'Письмо для получения нового пароля отправлено по адресу: %s', 'Sessions' => 'Сеансы', 'Set customer user and customer id of a ticket' => 'Указать учетную запись клиента и идентификатор клиента для заявки', 'Set new SLA' => 'Установить новый SLA', 'Set this ticket to pending!' => 'Поставить заявку в режим ожидания!', 'Show' => 'Показать', 'Shows the ticket history!' => 'Показать историю заявки!', 'Site' => 'Место', 'Solution' => 'Решение', 'Sorry, you need to be the owner to do this action!' => 'Вы должны быть владельцем для выполнения этого действия!', 'Sort by' => 'Сортировка по', 'Source' => 'Источник', 'Spell Check' => 'Проверка орфографии', 'Split' => 'Разделить', 'State Type' => 'Тип статуса', 'Static-File' => 'Статический файл', 'Stats-Area' => 'Статистика', 'Sub-Queue of' => 'Подочередь в', 'Sub-Service of' => 'Дополнительная сервис для', 'Subgroup \'' => 'Подгруппа \'', 'Subscribe' => 'Подписаться', 'Symptom' => 'Признак', 'System History' => 'История', 'System State Management' => 'Управление системными состояниями', 'Systemaddress' => 'Системный адрес', 'Take care that you also updated the default states in you Kernel/Config.pm!' => 'Исправьте состояния по умолчанию также и в файле Kernel/Config.pm!', 'Text is required!' => 'Необходимо ввести текст!', 'The User Name you wish to have' => 'Желаемый логин', 'The customer id is required!' => 'Необходимо указать id клиента!', 'The customer is required!' => 'Необходимо указать название клиента!', 'The customer is required.' => 'Необходимо ввести клиента.', 'The field is required.' => 'Обязательное поле.', 'The message being composed has been closed. Exiting.' => 'Создаваемое сообщение было закрыто. выход.', 'The subject is required!' => 'Необходимо указать тему!', 'The text is required!' => 'Необходимо ввести текст!', 'These values are read-only.' => 'Данное поле только для чтения', 'These values are required.' => 'Данное поле обязательно', 'This account exists.' => 'Эта учетная запись уже существует.', 'This is useful if you want that no one can get the result of the stat or the stat isn\'t ready configurated.' => 'Это полезно использовать для скрытия отчета (например, он еще не до конца настроен).', 'This window must be called from compose window' => 'Это окно должно вызываться из окна ввода', 'Ticket Change Times (from moment)' => 'Время изменения заявки (с момента)', 'Ticket Close Times (from moment)' => 'Время закрытия заявки (с момента)', 'Ticket Create Times (from moment)' => 'Время создания заявки (с момента)', 'Ticket Hook' => 'Выбор заявки', 'Ticket Lock' => 'Блокирование заявки', 'Ticket Merged' => 'Заявка объединена', 'Ticket Number Generator' => 'Генератор номеров заявок', 'Ticket Overview' => 'Обзор заявок', 'Ticket Search' => 'Поиск заявки', 'Ticket Status View' => 'Просмотр статуса заявки', 'Ticket Type is required!' => 'Требуется указать тип!', 'Ticket escalation!' => 'Заявка эскалирована!', 'Ticket locked!' => 'Заявка заблокирована!', 'Ticket owner options (e. g. <OTRS_OWNER_USERFIRSTNAME>)' => 'Поля информации о владельце заявки (например, <OTRS_OWNER_USERFIRSTNAME>)', 'Ticket owner options (e. g. )' => 'Опции владельца заявки (например )', 'Ticket owner options (e. g. ).' => 'Данные владельца заявки (например, ).', 'Ticket responsible options (e. g. ).' => 'Данные ответственного за заявку (например, ).', 'Ticket selected for bulk action!' => 'Заявка выбрана для массового действия!', 'Ticket unlock!' => 'Заявка разблокирована!', 'Ticket#' => '№ заявки', 'Ticket-Area' => 'Заявки', 'TicketFreeFields' => 'Свободные поля заявки', 'TicketFreeText' => 'Свободные поля заявки', 'TicketID' => 'ID заявки', 'TicketZoom' => 'Просмотр заявки', 'Tickets available' => 'Доступные заявки', 'Tickets shown' => 'Показаны заявки', 'Tickets which need to be answered!' => 'Заявки, требующие ответа', 'Timeover' => 'Время ожидания истекло', 'Times' => 'Время', 'Title of the stat.' => 'Название отчета', 'To get the article attribute (e. g. (, , , and ).' => 'Поля сообщения (, , , and )', 'To get the article attribute (e. g. (, , , and ).' => 'Данные сообщения (например, , , , и ).', 'To: (%s) replaced with database email!' => 'To: (%s) заменено на e-mail базы данных!', 'Tommorow' => 'Завтра', 'Top of Page' => 'В начало страницы', 'Total hits' => 'Найдено вхождений', 'U' => 'U', 'Unable to parse Online Repository index document!' => 'Невозможно обработать индексный файл сетевого репозитория!', 'Uniq' => 'Уникальный', 'Unlock Tickets' => 'Разблокировать заявки', 'Unlock to give it back to the queue!' => 'Разблокировать и вернуть в очередь!', 'Unsubscribe' => 'Отписаться', 'Use utf-8 it your database supports it!' => 'Используйте utf-8, если ваша база данных поддерживает эту кодировку!', 'Useable options' => 'Используемые опции', 'User Management' => 'Управление пользователями', 'User will be needed to handle tickets.' => 'Для обработки заявок нужно зайти пользователем.', 'Users' => 'Пользователи', 'Users <-> Groups' => 'Настройки групп', 'Users <-> Groups Management' => 'Управление группами пользователей', 'Verify New Password' => 'Подтверждение пароля', 'Warning! This tickets will be removed from the database! This tickets are lost!' => 'Внимание! Указанные заявки будут удалены из базы!', 'Watch notification' => 'Уведомление при отслеживании', 'Web-Installer' => 'Установка через веб-интерфейс', 'WebMail' => 'Почта', 'WebWatcher' => 'Веб-наблюдатель', 'Welcome to OTRS' => 'Добро пожаловать в OTRS', 'Wildcards are allowed.' => 'Подстановочные символы допустимы.', 'With an invalid stat it isn\'t feasible to generate a stat.' => 'При статусе отчета «недействительный» отчет не может быть сформирован.', 'With the input and select fields you can configurate the stat at your needs. Which elements of a stat you can edit depends on your stats administrator who configurated the stat.' => 'Вводя данные и выбирая поля, вы можете настраивать отчет как вам необходимо. От администратора, создававшего данный отчет, зависит какие данные вы можете настраивать. ', 'Yes means, send no agent and customer notifications on changes.' => '«Да» — не отправлять уведомления агентам и клиентам при изменениях.', 'Yes, save it with name' => 'Да, сохранить с именем', 'You got new message!' => 'У вас новое сообщение!', 'You have to select two or more attributes from the select field!' => 'Вам необходимо выбрать два или более пунктов из выбранного поля!', 'You need a email address (e. g. customer@example.com) in To:!' => 'Укажите адрес электронной почты в поле получателя (например, support@example.ru)!', 'You need min. one selected Ticket!' => 'Вам необходимо выбрать хотя бы одну заявку!', 'You need to account time!' => 'Вам необходимо посчитать время!', 'You need to activate %s first to use it!' => 'Вам необходимо сначала активировать %s чтобы использовать это', 'Your Password' => 'Пароль', 'Your email address is new' => 'Ваш адрес электронной почты новый', 'Your email with ticket number "" is bounced to "". Contact this address for further information.' => 'Ваше письмо с номером заявки "" отвергнут и переслан по адресу "". Пожалуйста, свяжитесь по этому адресу для выяснения причин. ', 'Your own Ticket' => 'Ваша собственная заявка', 'auto responses set!' => 'Установленных автоответов', 'customer realname' => 'Имя клиента', 'delete' => 'удалить', 'down' => 'вниз', 'false' => 'нет', 'for ' => 'для', 'for agent firstname' => 'для агента — имя', 'for agent lastname' => 'для агента — фамилия', 'kill all sessions' => 'Закрыть все текущие сеансы', 'kill session' => 'Завершить сеанс', 'maximal period form' => 'Максимальный период с', 'modified' => 'Изменено', 'new ticket' => 'Новая заявка', 'next step' => 'следующий шаг', 'send' => 'Отправить', 'sort downward' => 'сортировка по убыванию', 'sort upward' => 'сортировка по возрастанию', 'to get the first 20 character of the subject' => 'Получить первые 20 символов темы', 'to get the first 5 lines of the email' => 'Получить первые 5 строк письма', 'to get the from line of the email' => 'получатель письма', 'to get the realname of the sender (if given)' => 'получить (если есть) имя отправителя', 'up' => 'вверх', 'utf8' => 'utf8', 'x' => 'x', }; # $$STOP$$ return; } 1;