# -- # Kernel/Language/es.pm - provides Spanish language translation # Copyright (C) 2003-2006 Jorge Becerra # Copyright (C) 2007 Carlos Oyarzabal # Copyright (C) 2008 Pelayo Romero Martín # Copyright (C) 2009 Gustavo Azambuja # Copyright (C) 2009 Emiliano Gonzalez # -- # $Id: es.pm,v 1.147 2012/04/17 07:11:53 mg Exp $ # -- # This software comes with ABSOLUTELY NO WARRANTY. For details, see # the enclosed file COPYING for license information (AGPL). If you # did not receive this file, see http://www.gnu.org/licenses/agpl.txt. # -- package Kernel::Language::es; use strict; use warnings; use vars qw($VERSION); $VERSION = qw($Revision: 1.147 $) [1]; sub Data { my $Self = shift; # $$START$$ # Last translation file sync: 2012-04-17 09:08:13 # possible charsets $Self->{Charset} = ['utf-8', ]; # date formats (%A=WeekDay;%B=LongMonth;%T=Time;%D=Day;%M=Month;%Y=Year;) $Self->{DateFormat} = '%D/%M/%Y - %T'; $Self->{DateFormatLong} = '%A, %D %B %Y - %T'; $Self->{DateFormatShort} = '%D/%M/%Y'; $Self->{DateInputFormat} = '%D/%M/%Y'; $Self->{DateInputFormatLong} = '%D/%M/%Y - %T'; # csv separator $Self->{Separator} = ';'; $Self->{Translation} = { # Template: AAABase 'Yes' => 'Sí', 'No' => 'No', 'yes' => 'sí', 'no' => 'no', 'Off' => 'Off', 'off' => 'off', 'On' => 'On', 'on' => 'on', 'top' => 'inicio', 'end' => 'fin', 'Done' => 'Hecho', 'Cancel' => 'Cancelar', 'Reset' => 'Resetear', 'last' => 'último', 'before' => 'antes', 'Today' => 'Hoy', 'Tomorrow' => 'Mañana', 'Next week' => '', 'day' => 'día', 'days' => 'días', 'day(s)' => 'días(s)', 'd' => '', 'hour' => 'hora', 'hours' => 'horas', 'hour(s)' => 'hora(s)', 'Hours' => 'Horas', 'h' => '', 'minute' => 'minuto', 'minutes' => 'minutos', 'minute(s)' => 'minuto(s)', 'Minutes' => 'Minutos', 'm' => '', 'month' => 'mes', 'months' => 'meses', 'month(s)' => 'mes(es)', 'week' => 'semana', 'week(s)' => 'semana(s)', 'year' => 'año', 'years' => 'años', 'year(s)' => 'año(s)', 'second(s)' => 'segundo(s)', 'seconds' => 'segundos', 'second' => 'segundo', 's' => '', 'wrote' => 'escribió', 'Message' => 'Mensaje', 'Error' => 'Error', 'Bug Report' => 'Informe de errores', 'Attention' => 'Atención', 'Warning' => 'Atención', 'Module' => 'Módulo', 'Modulefile' => 'Archivo de módulo', 'Subfunction' => 'Subfunciones', 'Line' => 'Línea', 'Setting' => 'Configuración', 'Settings' => 'Configuraciones', 'Example' => 'Ejemplo', 'Examples' => 'Ejemplos', 'valid' => 'válido', 'Valid' => 'Válido', 'invalid' => 'inválido', 'Invalid' => '', '* invalid' => '* inválido', 'invalid-temporarily' => 'inválido-temporalmente', ' 2 minutes' => ' 2 minutos', ' 5 minutes' => ' 5 minutos', ' 7 minutes' => ' 7 minutos', '10 minutes' => '10 minutos', '15 minutes' => '15 minutos', 'Mr.' => 'Sr.', 'Mrs.' => 'Sra.', 'Next' => 'Siguiente', 'Back' => 'Atrás', 'Next...' => 'Siguiente...', '...Back' => '...Regresar', '-none-' => '-ninguno-', 'none' => 'ninguno', 'none!' => '¡ninguno!', 'none - answered' => 'ninguno - respondido', 'please do not edit!' => '¡Por favor, no lo edite!', 'Need Action' => '', 'AddLink' => 'Añadir enlace', 'Link' => 'Vincular', 'Unlink' => 'Desvincular', 'Linked' => 'Vinculado', 'Link (Normal)' => 'Enlazar (Normal)', 'Link (Parent)' => 'Enlazar (Padre)', 'Link (Child)' => 'Enlazar (Hijo)', 'Normal' => 'Normal', 'Parent' => 'Padre', 'Child' => 'Hijo', 'Hit' => 'Acierto', 'Hits' => 'Aciertos', 'Text' => 'Texto', 'Standard' => '', 'Lite' => 'Reducida', 'User' => 'Usuario', 'Username' => 'Nombre de Usuario', 'Language' => 'Idioma', 'Languages' => 'Idiomas', 'Password' => 'Contraseña', 'Preferences' => 'Preferencias', 'Salutation' => 'Saludo', 'Salutations' => 'Saludos', 'Signature' => 'Firmas', 'Signatures' => 'Firmas', 'Customer' => 'Cliente', 'CustomerID' => 'Nº cliente', 'CustomerIDs' => 'Números de cliente', 'customer' => 'cliente', 'agent' => 'agente', 'system' => 'Sistema', 'Customer Info' => 'Información del Cliente', 'Customer Information' => '', 'Customer Company' => 'Compañía del Cliente', 'Customer Companies' => '', 'Company' => 'Compañía', 'go!' => '¡ir!', 'go' => 'ir', 'All' => 'Todo', 'all' => 'todo', 'Sorry' => 'Disculpe', 'update!' => '¡Actualizar!', 'update' => 'actualizar', 'Update' => 'Actualizar', 'Updated!' => '¡Actualizado!', 'submit!' => '¡enviar!', 'submit' => 'enviar', 'Submit' => 'Enviar', 'change!' => '¡modificar!', 'Change' => 'Modificar', 'change' => 'modificar', 'click here' => 'haga click aquí', 'Comment' => 'Comentario', 'Invalid Option!' => '¡Opción inválida!', 'Invalid time!' => '¡Hora inválida!', 'Invalid date!' => '¡Fecha inválida!', 'Name' => 'Nombre', 'Group' => 'Grupo', 'Description' => 'Descripción', 'description' => 'descripción', 'Theme' => 'Tema', 'Created' => 'Creado', 'Created by' => 'Creado por', 'Changed' => 'Modificado', 'Changed by' => 'Modificado por', 'Search' => 'Buscar', 'and' => 'y', 'between' => 'entre', 'Fulltext Search' => 'Búsqueda de texto completo', 'Data' => 'Datos', 'Options' => 'Opciones', 'Title' => 'Título', 'Item' => 'Artículo', 'Delete' => 'Borrar', 'Edit' => 'Editar', 'View' => 'Ver', 'Number' => 'Número', 'System' => 'Sistema', 'Contact' => 'Contacto', 'Contacts' => 'Contactos', 'Export' => 'Exportar', 'Up' => 'Arriba', 'Down' => 'Abajo', 'Add' => 'Añadir', 'Added!' => '¡Agregado!', 'Category' => 'Categoría', 'Viewer' => 'Visor', 'Expand' => 'Expandir', 'Small' => '', 'Medium' => '', 'Large' => '', 'Date picker' => '', 'New message' => 'Mensaje nuevo', 'New message!' => '¡Mensaje nuevo!', 'Please answer this ticket(s) to get back to the normal queue view!' => 'Por favor, responda a este ticket para regresar a la vista normal de la cola.', 'You have %s new message(s)!' => '¡Ud. tiene %s nuevo(s) mensaje(s)!', 'You have %s reminder ticket(s)!' => '¡Ud. tiene %s ticket(s) recordatorio(s)!', 'The recommended charset for your language is %s!' => '¡El juego de caracteres recomendado para su idioma es %s!', 'Change your password.' => '', 'Please activate %s first!' => '', 'No suggestions' => 'Sin sugerencias', 'Word' => 'Palabra', 'Ignore' => 'Ignorar', 'replace with' => 'reemplazar con', 'There is no account with that login name.' => 'No existe ninguna cuenta con ese login', 'Login failed! Your user name or password was entered incorrectly.' => '', 'There is no acount with that user name.' => '', 'Please contact your administrator' => '', 'Logout' => 'Desconectar', 'Logout successful. Thank you for using OTRS!' => 'Desconexión satisfactoria. ¡Gracias por utilizar OTRS!', 'Invalid SessionID!' => '¡Sesión inválida!', 'Feature not active!' => '¡Característica inactiva!', 'Agent updated!' => '', 'Create Database' => 'Crear Base de Datos', 'System Settings' => 'Configuración del sistema', 'Mail Configuration' => '', 'Finished' => 'Finalizado', 'Install OTRS' => '', 'Intro' => '', 'License' => 'Licencia', 'Database' => 'Base de Datos', 'Configure Mail' => '', 'Database deleted.' => '', 'Database setup succesful!' => '', 'Login is needed!' => '¡Se requiere login!', 'Password is needed!' => '¡Se requiere la contraseña!', 'Take this Customer' => 'Utilizar este cliente', 'Take this User' => 'Utilizar este usuario', 'possible' => 'posible', 'reject' => 'rechazar', 'reverse' => 'revertir', 'Facility' => 'Instalación', 'Time Zone' => '', 'Pending till' => 'Pendiente hasta', 'Don\'t use the Superuser account to work with OTRS! Create new Agents and work with these accounts instead.' => '', 'Dispatching by email To: field.' => 'Despachar por correo del campo Para:', 'Dispatching by selected Queue.' => 'Despachar por la cola seleccionada', 'No entry found!' => '¡No se encontró entrada alguna!', 'Session has timed out. Please log in again.' => 'La sesión ha caducado. Por favor, conéctese nuevamente.', 'No Permission!' => '¡No tiene Permiso!', '(Click here to add)' => '(Haga click aquí para añadir)', 'Preview' => 'Vista Previa', 'Package not correctly deployed! Please reinstall the package.' => '', '%s is not writable!' => '¡%s no es modificable!', 'Cannot create %s!' => '¡No se puede crear %s!', 'Check to activate this date' => '', 'You have Out of Office enabled, would you like to disable it?' => '', 'Customer %s added' => '', 'Role added!' => '', 'Role updated!' => '', 'Attachment added!' => '', 'Attachment updated!' => '', 'Response added!' => '', 'Response updated!' => '', 'Group updated!' => '', 'Queue added!' => '', 'Queue updated!' => '', 'State added!' => '', 'State updated!' => '', 'Type added!' => '', 'Type updated!' => '', 'Customer updated!' => '', 'Customer company added!' => '', 'Customer company updated!' => '', 'Mail account added!' => '', 'Mail account updated!' => '', 'System e-mail address added!' => '', 'System e-mail address updated!' => '', 'Contract' => 'Contrato', 'Online Customer: %s' => 'Cliente Conectado: %s', 'Online Agent: %s' => 'Agente Conectado: %s', 'Calendar' => 'Calendario', 'File' => 'Archivo', 'Filename' => 'Nombre del archivo', 'Type' => 'Tipos', 'Size' => 'Tamaño', 'Upload' => 'Subir', 'Directory' => 'Directorio', 'Signed' => 'Firmado', 'Sign' => 'Firma', 'Crypted' => 'Encriptado', 'Crypt' => 'Encriptar', 'PGP' => '', 'PGP Key' => '', 'PGP Keys' => '', 'S/MIME' => '', 'S/MIME Certificate' => '', 'S/MIME Certificates' => '', 'Office' => 'Oficina', 'Phone' => 'Teléfono', 'Fax' => 'Fax', 'Mobile' => 'Móvil', 'Zip' => 'CP', 'City' => 'Ciudad', 'Street' => 'Calle', 'Country' => 'País', 'Location' => 'Localidad', 'installed' => 'instalado', 'uninstalled' => 'desinstalado', 'Security Note: You should activate %s because application is already running!' => 'Nota de seguridad: ¡Ud. debe activar %s porque la aplicación ya está ejecutándose!', 'Unable to parse repository index document.' => '', 'No packages for your framework version found in this repository, it only contains packages for other framework versions.' => '', 'No packages, or no new packages, found in selected repository.' => '', 'Edit the system configuration settings.' => '', 'printed at' => 'impreso en', 'Loading...' => '', 'Dear Mr. %s,' => 'Estimado Sr. %s.', 'Dear Mrs. %s,' => 'Estimada Sra. %s.', 'Dear %s,' => 'Estimado %s.', 'Hello %s,' => 'Hola %s.', 'This email address already exists. Please log in or reset your password.' => '', 'New account created. Sent login information to %s. Please check your email.' => '', 'Please press Back and try again.' => 'Por favor, presione Atrás e inténtelo de nuevo.', 'Sent password reset instructions. Please check your email.' => '', 'Sent new password to %s. Please check your email.' => '', 'Upcoming Events' => 'Eventos Entrantes', 'Event' => 'Evento', 'Events' => 'Eventos', 'Invalid Token!' => '¡Recordatorio inválido!', 'more' => 'mas', 'For more info see:' => 'Para mas información ver:', 'Package verification failed!' => '¡Error en la verificación del paquete!', 'Collapse' => 'Contraer', 'Shown' => '', 'News' => 'Noticias', 'Product News' => 'Noticias de productos', 'OTRS News' => 'Novedades de OTRS', '7 Day Stats' => 'Estadísticas Semanales', 'Bold' => 'Negrita', 'Italic' => 'Cursiva', 'Underline' => 'Subrallado', 'Font Color' => 'Color de la letra', 'Background Color' => 'Color de fondo', 'Remove Formatting' => 'Limpiar formato', 'Show/Hide Hidden Elements' => 'Mostrar/Ocultar elementos ocultos', 'Align Left' => 'Alinear a la izquierda', 'Align Center' => 'Alinear al centro', 'Align Right' => 'Alinear a la derecha', 'Justify' => 'Justificado', 'Header' => 'Encabezado', 'Indent' => 'Sangrado Derecho', 'Outdent' => 'Sangrado Izquierdo', 'Create an Unordered List' => 'Crear una Lista Desordenada', 'Create an Ordered List' => 'Crear una Lista Ordenada', 'HTML Link' => 'Enlace HTML', 'Insert Image' => 'Insertar imágen', 'CTRL' => 'CTRL', 'SHIFT' => 'SHIFT', 'Undo' => 'Deshacer', 'Redo' => 'Rehacer', 'Scheduler process is registered but might not be running.' => '', 'Scheduler is not running.' => '', # Template: AAACalendar 'New Year\'s Day' => 'Año nuevo', 'International Workers\' Day' => 'Día del trabajo', 'Christmas Eve' => 'Noche buena', 'First Christmas Day' => 'Navidad', 'Second Christmas Day' => 'Segundo día de navidad', 'New Year\'s Eve' => 'Víspera de año nuevo', # Template: AAAGenericInterface 'OTRS as requester' => '', 'OTRS as provider' => '', 'Webservice "%s" created!' => '', 'Webservice "%s" updated!' => '', # Template: AAAMonth 'Jan' => 'Ene', 'Feb' => 'Feb', 'Mar' => 'Mar', 'Apr' => 'Abr', 'May' => 'May', 'Jun' => 'Jun', 'Jul' => 'Jul', 'Aug' => 'Ago', 'Sep' => 'Sep', 'Oct' => 'Oct', 'Nov' => 'Nov', 'Dec' => 'Dic', 'January' => 'Enero', 'February' => 'Febrero', 'March' => 'Marzo', 'April' => 'Abril', 'May_long' => 'Mayo', 'June' => 'Junio', 'July' => 'Julio', 'August' => 'Agosto', 'September' => 'Septiembre', 'October' => 'Octubre', 'November' => 'Noviembre', 'December' => 'Diciembre', # Template: AAAPreferences 'Preferences updated successfully!' => '¡Las preferencias se actualizaron satisfactoriamente!', 'User Profile' => '', 'Email Settings' => '', 'Other Settings' => '', 'Change Password' => 'Cambiar contraseña', 'Current password' => '', 'New password' => 'Nueva contraseña', 'Verify password' => '', 'Spelling Dictionary' => 'Diccionario Ortográfico', 'Default spelling dictionary' => '', 'Max. shown Tickets a page in Overview.' => 'Cantidad de Tickets a mostrar en Resumen', 'The current password is not correct. Please try again!' => '', 'Can\'t update password, your new passwords do not match. Please try again!' => '', 'Can\'t update password, it contains invalid characters!' => '', 'Can\'t update password, it must be at least %s characters long!' => '', 'Can\'t update password, it must contain at least 2 lowercase and 2 uppercase characters!' => '', 'Can\'t update password, it must contain at least 1 digit!' => '', 'Can\'t update password, it must contain at least 2 characters!' => '', 'Can\'t update password, this password has already been used. Please choose a new one!' => '', 'Select the separator character used in CSV files (stats and searches). If you don\'t select a separator here, the default separator for your language will be used.' => '', 'CSV Separator' => '', # Template: AAAStats 'Stat' => 'Estadísticas', 'Sum' => '', 'Please fill out the required fields!' => '¡Por favor, proporcione los campos requeridos!', 'Please select a file!' => '¡Por favor, seleccione un archivo!', 'Please select an object!' => '¡Por favor, seleccione un objeto!', 'Please select a graph size!' => '¡Por favor, seleccione un tamaño de gráfico!', 'Please select one element for the X-axis!' => '¡Por favor, seleccione un elemento para el eje X!', 'Please select only one element or turn off the button \'Fixed\' where the select field is marked!' => '¡Por favor, selecciones un solo elemento o desactive el botón \'Fijo\' donde el campo seleccionado está marcado!', 'If you use a checkbox you have to select some attributes of the select field!' => '¡Si usa una casilla de selección, debe seleccionar algunos atributos de dicho campo!', 'Please insert a value in the selected input field or turn off the \'Fixed\' checkbox!' => '¡Por favor, inserte un valor en el campo de entrada o desactive la seleccion \'Fija\'!', 'The selected end time is before the start time!' => '¡La fecha de finalización es anterior a la de inicio!', 'You have to select one or more attributes from the select field!' => '¡Debe seleccionar uno o más atributos del campo de selección!', 'The selected Date isn\'t valid!' => '¡La fecha seleccionada no es válida!', 'Please select only one or two elements via the checkbox!' => '¡Por favor, seleccione sólo uno o dos elementos usando la casilla de selección!', 'If you use a time scale element you can only select one element!' => '¡Si utiliza una escala de tiempo, sólo puede seleccionar un elemento!', 'You have an error in your time selection!' => '¡Tiene un error en la selección de tiempo!', 'Your reporting time interval is too small, please use a larger time scale!' => 'El intervalo de tiempo para informes es pequeño, ¡por favor use uno mayor!', 'The selected start time is before the allowed start time!' => '¡El momento de inicio es anterior al permitido!', 'The selected end time is after the allowed end time!' => '¡El momento de finalización es posterior al permitido!', 'The selected time period is larger than the allowed time period!' => '¡El periodo de tiempo es mayor que el permitido!', 'Common Specification' => 'Especificación común', 'X-axis' => 'EjeX', 'Value Series' => 'Serie de Valores', 'Restrictions' => 'Restricciones', 'graph-lines' => 'gráfico-de-lineas', 'graph-bars' => 'gráfico-de-barras ', 'graph-hbars' => 'gráfico-de-barras-horiz', 'graph-points' => 'gráfico-de-puntos', 'graph-lines-points' => 'gráfico-punteado', 'graph-area' => 'gráfico-de-área', 'graph-pie' => 'gráfico-de-pastel', 'extended' => 'extendido', 'Agent/Owner' => 'Agente/Propietario', 'Created by Agent/Owner' => 'Creado por Agente/Propietario', 'Created Priority' => 'Prioridad de Creación', 'Created State' => 'Estado de Creación', 'Create Time' => 'Fecha de Creación', 'CustomerUserLogin' => 'Login de Usuario Cliente', 'Close Time' => 'Fecha de Cierre', 'TicketAccumulation' => 'AcumulacionDeTickets', 'Attributes to be printed' => 'Atributos a Imprimir', 'Sort sequence' => 'Ordenar secuencia', 'Order by' => 'Ordenar por', 'Limit' => 'Límite', 'Ticketlist' => 'Lista de tickets', 'ascending' => 'ascendente', 'descending' => 'descendente', 'First Lock' => 'Primer bloquéo', 'Evaluation by' => 'Evaluación por', 'Total Time' => 'Tiempo Total', 'Ticket Average' => 'Ticket-Promedio', 'Ticket Min Time' => 'Ticket-Tiempo Mín', 'Ticket Max Time' => 'Ticket-Tiempo Máx', 'Number of Tickets' => 'Número de tickets', 'Article Average' => 'Artículo-Promedio', 'Article Min Time' => 'Artículo-Tiempo Mín', 'Article Max Time' => 'Artículo-Tiempo Máx', 'Number of Articles' => 'Número de artículos', 'Accounted time by Agent' => 'Tiempo utilizado por el Agente', 'Ticket/Article Accounted Time' => 'Tiempo utilizado por el Ticket/Articulo', 'TicketAccountedTime' => 'TiempoUtilizadoTicket', 'Ticket Create Time' => 'Creación del ticket', 'Ticket Close Time' => 'Finalización del ticket', # Template: AAATicket 'Status View' => '', 'Bulk' => '', 'Lock' => 'Bloquear', 'Unlock' => 'Desbloquear', 'History' => 'Historia', 'Zoom' => 'Detalle', 'Age' => 'Antigüedad', 'Bounce' => 'Rebotar', 'Forward' => 'Reenviar', 'From' => 'De', 'To' => 'Para', 'Cc' => 'Copia ', 'Bcc' => 'Copia Invisible', 'Subject' => 'Asunto', 'Move' => 'Mover', 'Queue' => 'Cola', 'Queues' => 'Colas', 'Priority' => 'Prioridad', 'Priorities' => '', 'Priority Update' => 'Modificar prioridad', 'Priority added!' => '', 'Priority updated!' => '', 'Signature added!' => '', 'Signature updated!' => '', 'SLA' => 'SLA', 'Service Level Agreement' => 'Acuerdo de Nivel de Servicio', 'Service Level Agreements' => '', 'Service' => 'Servicio', 'Services' => '', 'State' => 'Estado', 'States' => '', 'Status' => 'Estados', 'Statuses' => 'Estados', 'Ticket Type' => '', 'Ticket Types' => '', 'Compose' => 'Redactar', 'Pending' => 'Pendiente', 'Owner' => 'Propietario', 'Owner Update' => 'Modificar Propietario', 'Responsible' => 'Responsable', 'Responsible Update' => 'Modificar Responsable', 'Sender' => 'Emisor', 'Article' => 'Artículo', 'Ticket' => 'Ticket', 'Createtime' => 'Fecha de creación ', 'plain' => 'texto plano', 'Email' => 'Correo', 'email' => 'correo', 'Close' => 'Cerrar', 'Action' => 'Acción', 'Attachment' => 'Anexo', 'Attachments' => 'Anexos', 'This message was written in a character set other than your own.' => 'Este mensaje fue escrito usando un juego de caracteres distinto al suyo', 'If it is not displayed correctly,' => 'Si no se muestra correctamente', 'This is a' => 'Este es un', 'to open it in a new window.' => 'para abrir en una nueva ventana', 'This is a HTML email. Click here to show it.' => 'Este es un mensaje HTML. Haga click aquí para mostrarlo.', 'Free Fields' => 'Campos Libres', 'Merge' => 'Mezclar', 'merged' => 'mezclado', 'closed successful' => 'cerrado exitosamente', 'closed unsuccessful' => 'cerrado sin éxito', 'Locked Tickets Total' => '', 'Locked Tickets Reminder Reached' => '', 'Locked Tickets New' => '', 'Responsible Tickets Total' => '', 'Responsible Tickets New' => '', 'Responsible Tickets Reminder Reached' => '', 'Watched Tickets Total' => '', 'Watched Tickets New' => '', 'Watched Tickets Reminder Reached' => '', 'All tickets' => 'Todos los tickets', 'Available tickets' => '', 'Escalation' => 'Escalado', 'last-search' => '', 'QueueView' => 'Ver la cola', 'Ticket Escalation View' => 'Ver Escalado del Ticket', 'Message from' => '', 'End message' => '', 'Forwarded message from' => '', 'End forwarded message' => '', 'new' => 'nuevo', 'open' => 'abierto', 'Open' => 'Abierto', 'Open tickets' => '', 'closed' => 'cerrado', 'Closed' => 'Cerrado', 'Closed tickets' => '', 'removed' => 'eliminado', 'pending reminder' => 'recordatorio pendiente', 'pending auto' => 'pendiente automático', 'pending auto close+' => 'pendiente auto close+', 'pending auto close-' => 'pendiente auto close-', 'email-external' => 'correo-externo', 'email-internal' => 'correo-interno', 'note-external' => 'nota-externa', 'note-internal' => 'nota-interna', 'note-report' => 'nota-informe', 'phone' => 'teléfono', 'sms' => 'sms', 'webrequest' => 'solicitud vía web', 'lock' => 'bloquear', 'unlock' => 'desbloquear', 'very low' => 'muy bajo', 'low' => 'bajo', 'normal' => 'normal', 'high' => 'alto', 'very high' => 'muy alto', '1 very low' => '1 muy bajo', '2 low' => '2 bajo', '3 normal' => '3 normal', '4 high' => '4 alto', '5 very high' => '5 muy alto', 'auto follow up' => '', 'auto reject' => '', 'auto remove' => '', 'auto reply' => '', 'auto reply/new ticket' => '', 'Ticket "%s" created!' => '¡Ticket "%s" creado!', 'Ticket Number' => 'Ticket Número', 'Ticket Object' => 'Objeto Ticket', 'No such Ticket Number "%s"! Can\'t link it!' => '¡No existe el Ticket Número "%s"! ¡No se puede vincular!', 'You don\'t have write access to this ticket.' => '', 'Sorry, you need to be the ticket owner to perform this action.' => '', 'Ticket selected.' => '', 'Ticket is locked by another agent.' => '', 'Ticket locked.' => '', 'Don\'t show closed Tickets' => 'No mostrar los tickets cerrados', 'Show closed Tickets' => 'Mostrar Tickets cerrados', 'New Article' => 'Nuevo Artículo', 'Unread article(s) available' => '', 'Remove from list of watched tickets' => '', 'Add to list of watched tickets' => '', 'Email-Ticket' => 'Ticket de Email', 'Create new Email Ticket' => 'Crea nuevo Ticket de Email', 'Phone-Ticket' => 'Ticket Telefónico', 'Search Tickets' => 'Buscar Tickets', 'Edit Customer Users' => 'Editar Clientes', 'Edit Customer Company' => 'Editar Compañía de Clientes', 'Bulk Action' => 'Acción Múltiple', 'Bulk Actions on Tickets' => 'Acción Múltiple sobre Tickets', 'Send Email and create a new Ticket' => 'Enviar un correo y crear un nuevo ticket', 'Create new Email Ticket and send this out (Outbound)' => 'Crea nuevo Ticket de Email y descartar este (saliente)', 'Create new Phone Ticket (Inbound)' => 'Crea nuevo Ticket Telefónico (entrante)', 'Address %s replaced with registered customer address.' => '', 'Customer automatically added in Cc.' => '', 'Overview of all open Tickets' => 'Resumen de todos los tickets abiertos', 'Locked Tickets' => 'Tickets Bloqueados', 'My Locked Tickets' => '', 'My Watched Tickets' => '', 'My Responsible Tickets' => '', 'Watched Tickets' => 'Ticket Monitoreados', 'Watched' => 'Monitoreado', 'Watch' => '', 'Unwatch' => '', 'Lock it to work on it' => '', 'Unlock to give it back to the queue' => '', 'Show the ticket history' => '', 'Print this ticket' => '', 'Print this article' => '', 'Split this article' => '', 'Forward article via mail' => '', 'Change the ticket priority' => '', 'Change the ticket free fields!' => '¡Cambiar los campos libres del ticket!', 'Link this ticket to other objects' => '', 'Change the owner for this ticket' => '', 'Change the customer for this ticket' => '', 'Add a note to this ticket' => '', 'Merge into a different ticket' => '', 'Set this ticket to pending' => '', 'Close this ticket' => '', 'Look into a ticket!' => '¡Revisar un ticket!', 'Delete this ticket' => '', 'Mark as Spam!' => '¡Marcar como correo no deseado!', 'My Queues' => 'Mis Colas', 'Shown Tickets' => 'Tickets Mostrados', 'Your email with ticket number "" is merged to "".' => 'Su correo con número de ticket "" se unió a "".', 'Ticket %s: first response time is over (%s)!' => 'Ticket %s: ¡Tiempo para primera respuesta ha vencido (%s)!', 'Ticket %s: first response time will be over in %s!' => 'Ticket %s: ¡Tiempo para primera respuesta vencerá en %s!', 'Ticket %s: update time is over (%s)!' => 'Ticket %s: ¡Tiempo para actualización ha vencido (%s)!', 'Ticket %s: update time will be over in %s!' => 'Ticket %s: ¡Tiempo para actualización vencerá en %s!', 'Ticket %s: solution time is over (%s)!' => 'Ticket %s: ¡Tiempo para solución ha vencido (%s)!', 'Ticket %s: solution time will be over in %s!' => 'Ticket %s: ¡Tiempo para solución vencerá en %s!', 'There are more escalated tickets!' => '¡Hay más tickets escalados¡', 'Plain Format' => '', 'Reply All' => '', 'Direction' => '', 'Agent (All with write permissions)' => '', 'Agent (Owner)' => '', 'Agent (Responsible)' => '', 'New ticket notification' => 'Notificación de nuevos tickets', 'Send me a notification if there is a new ticket in "My Queues".' => 'Notifíqueme si hay un nuevo ticket en "Mis Colas".', 'Send new ticket notifications' => '', 'Ticket follow up notification' => '', 'Ticket lock timeout notification' => 'Notificación de bloqueo de tickets por tiempo', 'Send me a notification if a ticket is unlocked by the system.' => 'Notifíqueme si un ticket es desbloqueado por el sistema', 'Send ticket lock timeout notifications' => '', 'Ticket move notification' => '', 'Send me a notification if a ticket is moved into one of "My Queues".' => 'Notifíqueme si un ticket es colocado en una de "Mis Colas".', 'Send ticket move notifications' => '', 'Your queue selection of your favourite queues. You also get notified about those queues via email if enabled.' => '', 'Custom Queue' => 'Cola personal', 'QueueView refresh time' => 'Tiempo de actualización de la vista de colas', 'If enabled, the QueueView will automatically refresh after the specified time.' => '', 'Refresh QueueView after' => '', 'Screen after new ticket' => 'Pantalla posterior a nuevo ticket', 'Show this screen after I created a new ticket' => '', 'Closed Tickets' => 'Tickets Cerrados', 'Show closed tickets.' => 'Mostrar Tickets cerrados', 'Max. shown Tickets a page in QueueView.' => 'Cantidad de Tickets a mostrar en la Vista de Cola', 'Ticket Overview "Small" Limit' => '', 'Ticket limit per page for Ticket Overview "Small"' => '', 'Ticket Overview "Medium" Limit' => '', 'Ticket limit per page for Ticket Overview "Medium"' => '', 'Ticket Overview "Preview" Limit' => '', 'Ticket limit per page for Ticket Overview "Preview"' => '', 'Ticket watch notification' => '', 'Send me the same notifications for my watched tickets that the ticket owners will get.' => '', 'Send ticket watch notifications' => '', 'Out Of Office Time' => '', 'New Ticket' => 'Nuevo Ticket', 'Create new Ticket' => 'Crear un nuevo Ticket', 'Customer called' => 'Llamada de Cliente', 'phone call' => 'llamada telefónica', 'Phone Call Outbound' => '', 'Phone Call Inbound' => '', 'Reminder Reached' => 'Recordatorios alcanzados', 'Reminder Tickets' => 'Tickets de recordatorios', 'Escalated Tickets' => 'Tickets escalados', 'New Tickets' => 'Nuevos tickets', 'Open Tickets / Need to be answered' => 'Tickets Abiertos / Que necesitan de una respuesta', 'All open tickets, these tickets have already been worked on, but need a response' => '', 'All new tickets, these tickets have not been worked on yet' => '', 'All escalated tickets' => '', 'All tickets with a reminder set where the reminder date has been reached' => '', 'Archived tickets' => '', 'Unarchived tickets' => '', 'History::Move' => 'Ticket movido a la cola "%s" (%s) de la cola "%s" (%s).', 'History::TypeUpdate' => 'Tipo actualizado a %s (ID=%s).', 'History::ServiceUpdate' => 'Servicio actualizado a %s (ID=%s).', 'History::SLAUpdate' => 'SLA actualizado a %s (ID=%s).', 'History::NewTicket' => 'Nuevo Ticket [%s] creado (Q=%s;P=%s;S=%s).', 'History::FollowUp' => 'Seguimiento para [%s]. %s', 'History::SendAutoReject' => 'Rechazo automático enviado a "%s".', 'History::SendAutoReply' => 'Respuesta automática enviada a "%s".', 'History::SendAutoFollowUp' => 'Seguimiento automático enviado a "%s".', 'History::Forward' => 'Reenviado a "%s".', 'History::Bounce' => 'Reenviado a "%s".', 'History::SendAnswer' => 'Correo enviado a "%s".', 'History::SendAgentNotification' => '"%s"-notificación enviada a "%s".', 'History::SendCustomerNotification' => 'Notificación; enviada a "%s".', 'History::EmailAgent' => 'Correo enviado al cliente.', 'History::EmailCustomer' => 'Correo añadido. %s', 'History::PhoneCallAgent' => 'El agente llamó al cliente.', 'History::PhoneCallCustomer' => 'El cliente llamó.', 'History::AddNote' => 'Nota añadida (%s)', 'History::Lock' => 'Ticket bloqueado.', 'History::Unlock' => 'Ticket desbloqueado.', 'History::TimeAccounting' => '%s unidad(es) de tiempo contabilizadas. Nuevo total : %s unidad(es) de tiempo.', 'History::Remove' => '%s', 'History::CustomerUpdate' => 'Actualizado: %s', 'History::PriorityUpdate' => 'Cambiar prioridad de "%s" (%s) a "%s" (%s).', 'History::OwnerUpdate' => 'El nuevo propietario es "%s" (ID=%s).', 'History::LoopProtection' => '¡Protección de bucle! NO se envió auto-respuesta a "%s".', 'History::Misc' => '%s', 'History::SetPendingTime' => 'Actualizado: %s', 'History::StateUpdate' => 'Antiguo: "%s". Nuevo: "%s"', 'History::TicketDynamicFieldUpdate' => 'Actualizado: %s=%s;%s=%s;', 'History::WebRequestCustomer' => 'Solicitud de cliente vía web.', 'History::TicketLinkAdd' => 'Añadido enlace al ticket "%s".', 'History::TicketLinkDelete' => 'Eliminado enlace al ticket "%s".', 'History::Subscribe' => 'Añadida subscripción para el usuario "%s".', 'History::Unsubscribe' => 'Eliminada subscripción para el usuario "%s".', 'History::SystemRequest' => '', 'History::ResponsibleUpdate' => '', 'History::ArchiveFlagUpdate' => '', # Template: AAAWeekDay 'Sun' => 'Dom', 'Mon' => 'Lun', 'Tue' => 'Mar', 'Wed' => 'Mie', 'Thu' => 'Jue', 'Fri' => 'Vie', 'Sat' => 'Sab', # Template: AdminAttachment 'Attachment Management' => 'Gestión de Anexos', 'Actions' => '', 'Go to overview' => 'Ir al resumen', 'Add attachment' => '', 'List' => 'Listar', 'Validity' => '', 'No data found.' => 'No se encontraron resultados.', 'Download file' => '', 'Delete this attachment' => '', 'Add Attachment' => '', 'Edit Attachment' => '', 'This field is required.' => '', 'or' => 'o', # Template: AdminAutoResponse 'Auto Response Management' => 'Gestión de respuestas automáticas', 'Add auto response' => '', 'Add Auto Response' => '', 'Edit Auto Response' => '', 'Response' => 'Respuesta', 'Auto response from' => '', 'Reference' => '', 'You can use the following tags' => '', 'To get the first 20 character of the subject.' => 'Para obtener los primeros 20 caracteres del asunto', 'To get the first 5 lines of the email.' => 'Para obtener las primeras 5 líneas del correo', 'To get the realname of the sender (if given).' => 'Para obtener el nombre real del remitente (si existe)', 'To get the article attribute' => '', ' e. g.' => '', 'Options of the current customer user data' => '', 'Ticket owner options' => '', 'Ticket responsible options' => '', 'Options of the current user who requested this action' => '', 'Options of the ticket data' => '', 'Config options' => '', 'Example response' => '', # Template: AdminCustomerCompany 'Customer Company Management' => 'Administración de Compañía de Cliente', 'Wildcards like \'*\' are allowed.' => '', 'Add customer company' => '', 'Please enter a search term to look for customer companies.' => '', 'Add Customer Company' => 'Añadir Compañía de Cliente', # Template: AdminCustomerUser 'Customer Management' => '', 'Add customer' => '', 'Select' => 'Seleccionar', 'Hint' => '', 'Customer will be needed to have a customer history and to login via customer panel.' => '', 'Please enter a search term to look for customers.' => '', 'Last Login' => '', 'Add Customer' => '', 'Edit Customer' => '', 'This field is required and needs to be a valid email address.' => '', 'This email address is not allowed due to the system configuration.' => '', 'This email address failed MX check.' => '', 'DNS problem, please check your configuration and the error log.' => 'Problema con el DNS. Por favor, verifique su configuración y el registro de errores.', 'The syntax of this email address is incorrect.' => '', # Template: AdminCustomerUserGroup 'Manage Customer-Group Relations' => '', 'Notice' => '', 'This feature is disabled!' => '¡Esta característica está deshabilitada!', 'Just use this feature if you want to define group permissions for customers.' => '', 'Enable it here!' => '¡Habilítelo aquí!', 'Search for customers.' => '', 'Edit Customer Default Groups' => '', 'These groups are automatically assigned to all customers.' => '', 'You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".' => '', 'Filter for Groups' => '', 'Select the customer:group permissions.' => '', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).' => '', 'Search Result:' => '', 'Customers' => '', 'Groups' => 'Grupos', 'No matches found.' => '', 'Change Group Relations for Customer' => '', 'Change Customer Relations for Group' => '', 'Toggle %s Permission for all' => '', 'Toggle %s permission for %s' => '', 'Customer Default Groups:' => '', 'No changes can be made to these groups.' => '', 'ro' => '', 'Read only access to the ticket in this group/queue.' => 'Acceso de sólo lectura a los tickets en este grupo/cola.', 'rw' => '', 'Full read and write access to the tickets in this group/queue.' => 'Acceso completo de lectura y escritura a los tickets en este grupo/cola.', # Template: AdminCustomerUserService 'Manage Customer-Services Relations' => '', 'Edit default services' => '', 'Filter for Services' => '', 'Allocate Services to Customer' => '', 'Allocate Customers to Service' => '', 'Toggle active state for all' => '', 'Active' => 'Activo', 'Toggle active state for %s' => '', # Template: AdminDynamicField 'Dynamic Fields Management' => '', 'Add new field for object' => '', 'To add a new field, select the field type form one of the object\'s list, the object defines the boundary of the field and it can\'t be changed after the field creation.' => '', 'Dynamic Fields List' => '', 'Dynamic fields per page' => '', 'Label' => '', 'Order' => 'Orden', 'Object' => 'Objeto', 'Delete this field' => '', 'Do you really want to delete this dynamic field? ALL associated data will be LOST!' => '', 'Delete field' => '', # Template: AdminDynamicFieldCheckbox 'Dynamic Fields' => '', 'Field' => '', 'Go back to overview' => '', 'General' => '', 'This field is required, and the value should be alphabetic and numeric characters only.' => '', 'Must be unique and only accept alphabetic and numeric characters.' => '', 'Changing this value will require manual changes in the system.' => '', 'This is the name to be shown on the screens where the field is active.' => '', 'Field order' => '', 'This field is required and must be numeric.' => '', 'This is the order in which this field will be shown on the screens where is active.' => '', 'Field type' => '', 'Object type' => '', 'Field Settings' => '', 'Default value' => '', 'This is the default value for this field.' => '', 'Save' => 'Grabar', # Template: AdminDynamicFieldDateTime 'Default date difference' => '', 'This field must be numeric.' => '', 'The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).' => '', 'Define years period' => '', 'Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.' => '', 'Years in the past' => '', 'Years in the past to display (default: 5 years).' => '', 'Years in the future' => '', 'Years in the future to display (default: 5 years).' => '', 'Show link' => '', 'Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.' => '', # Template: AdminDynamicFieldDropdown 'Possible values' => '', 'Key' => 'Clave', 'Value' => 'Valor', 'Remove value' => '', 'Add value' => '', 'Add Value' => '', 'Add empty value' => '', 'Activate this option to create an empty selectable value.' => '', 'Translatable values' => '', 'If you activate this option the values will be translated to the user defined language.' => '', 'Note' => 'Nota', 'You need to add the translations manually into the language translation files.' => '', # Template: AdminDynamicFieldMultiselect # Template: AdminDynamicFieldText 'Number of rows' => '', 'Specify the height (in lines) for this field in the edit mode.' => '', 'Number of cols' => '', 'Specify the width (in characters) for this field in the edit mode.' => '', # Template: AdminEmail 'Admin Notification' => 'Notificación del Administrador', 'With this module, administrators can send messages to agents, group or role members.' => '', 'Create Administrative Message' => '', 'Your message was sent to' => '', 'Send message to users' => '', 'Send message to group members' => '', 'Group members need to have permission' => '', 'Send message to role members' => '', 'Also send to customers in groups' => '', 'Body' => 'Cuerpo', 'Send' => 'Enviar', # Template: AdminGenericAgent 'Generic Agent' => '', 'Add job' => '', 'Last run' => 'Última ejecución', 'Run Now!' => '¡Ejecutar ahora!', 'Delete this task' => '', 'Run this task' => '', 'Job Settings' => '', 'Job name' => '', 'Currently this generic agent job will not run automatically.' => 'Actualmente esta agente de tarea generica no corre automáticamente', 'To enable automatic execution select at least one value from minutes, hours and days!' => '¡Para habilitar la ejecución automática, seleccione por lo menos un valor de minutos, horas y dias!', 'Schedule minutes' => '', 'Schedule hours' => '', 'Schedule days' => '', 'Toggle this widget' => '', 'Ticket Filter' => '', '(e. g. 10*5155 or 105658*)' => '(ej: 10*5155 o 105658*)', '(e. g. 234321)' => '(ej: 234321)', 'Customer login' => '', '(e. g. U5150)' => '(ej: U5150)', 'Fulltext-search in article (e. g. "Mar*in" or "Baue*").' => '', 'Agent' => 'Agente', 'Ticket lock' => '', 'Create times' => '', 'No create time settings.' => 'No hay valores para tiempo de creación', 'Ticket created' => 'Ticket creado', 'Ticket created between' => 'Ticket creado entre', 'Change times' => '', 'No change time settings.' => 'Sin cambio de marca de tiempo', 'Ticket changed' => 'Ticket modificado', 'Ticket changed between' => 'Ticket modificado entre', 'Close times' => '', 'No close time settings.' => 'No hay Tiempos de Cierre configurados', 'Ticket closed' => 'Ticket cerrado', 'Ticket closed between' => 'Ticket cerrado entre', 'Pending times' => '', 'No pending time settings.' => 'No hay valores para tiempo de Pendiente', 'Ticket pending time reached' => 'Tiempo de Pendiente del Ticket alcanzado', 'Ticket pending time reached between' => 'Tiempo de Pendiente del Ticket alcanzado entre', 'Escalation times' => '', 'No escalation time settings.' => 'Ningún tiempo de escalado seleccionado', 'Ticket escalation time reached' => 'Tiempo de escalado alcanzado', 'Ticket escalation time reached between' => 'Tiempo de escalado alcanzado entre', 'Escalation - first response time' => '', 'Ticket first response time reached' => 'Tiempo de primera respuesta al Ticket alcanzado', 'Ticket first response time reached between' => 'Tiempo de primera respuesta al Ticket alcanzado entre', 'Escalation - update time' => '', 'Ticket update time reached' => 'Tiempo de actualización de Ticket alcanzado', 'Ticket update time reached between' => 'Tiempo de actualización de Ticket alcanzado entre', 'Escalation - solution time' => '', 'Ticket solution time reached' => 'Tiempo de solución de Ticket alcanzado', 'Ticket solution time reached between' => 'Tiempo de solución de Ticket alcanzado', 'Archive search option' => '', 'Ticket Action' => '', 'Set new service' => '', 'Set new Service Level Agreement' => '', 'Set new priority' => '', 'Set new queue' => '', 'Set new state' => '', 'Set new agent' => '', 'new owner' => '', 'new responsible' => '', 'Set new ticket lock' => '', 'New customer' => '', 'New customer ID' => '', 'New title' => '', 'New type' => '', 'New Dynamic Field Values' => '', 'Archive selected tickets' => '', 'Add Note' => 'Añadir Nota', 'Time units' => 'Unidades de tiempo', ' (work units)' => ' (unidades de trabajo)', 'Ticket Commands' => '', 'Send agent/customer notifications on changes' => 'Enviar notificación de cambios al agente/cliente', 'CMD' => 'CMD', 'This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.' => 'Se ejecutará el comando. ARG[0] será el número del ticket, ARG[0] el id del ticket.', 'Delete tickets' => 'Eliminar tickets', 'Warning: All affected tickets will be removed from the database and cannot be restored!' => '', 'Execute Custom Module' => '', 'Param %s key' => '', 'Param %s value' => '', 'Save Changes' => '', 'Results' => 'Resultados', '%s Tickets affected! What do you want to do?' => '', 'Warning: You used the DELETE option. All deleted tickets will be lost!' => '', 'Edit job' => '', 'Run job' => '', 'Affected Tickets' => '', # Template: AdminGenericInterfaceDebugger 'GenericInterface Debugger for Web Service %s' => '', 'Web Services' => '', 'Debugger' => '', 'Go back to web service' => '', 'Clear' => '', 'Do you really want to clear the debug log of this web service?' => '', 'Request List' => '', 'Time' => 'Tiempo', 'Remote IP' => '', 'Loading' => '', 'Select a single request to see its details.' => '', 'Filter by type' => '', 'Filter from' => '', 'Filter to' => '', 'Filter by remote IP' => '', 'Refresh' => 'Refrescar', 'Request Details' => '', 'An error occurred during communication.' => '', 'Show or hide the content' => '', 'Clear debug log' => '', # Template: AdminGenericInterfaceInvokerDefault 'Add new Invoker to Web Service %s' => '', 'Change Invoker %s of Web Service %s' => '', 'Add new invoker' => '', 'Change invoker %s' => '', 'Do you really want to delete this invoker?' => '', 'All configuration data will be lost.' => '', 'Invoker Details' => '', 'The name is typically used to call up an operation of a remote web service.' => '', 'Please provide a unique name for this web service invoker.' => '', 'The name you entered already exists.' => '', 'Invoker backend' => '', 'This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.' => '', 'Mapping for outgoing request data' => '', 'Configure' => '', 'The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.' => '', 'Mapping for incoming response data' => '', 'The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.' => '', 'Event Triggers' => '', 'Asynchronous' => '', 'Delete this event' => '', 'This invoker will be triggered by the configured events.' => '', 'Do you really want to delete this event trigger?' => '', 'Add Event Trigger' => '', 'To add a new event select the event object and event name and click on the "+" button' => '', 'Asynchronous event triggers are handled by the OTRS Scheduler in background (recommended).' => '', 'Synchronous event triggers would be processed directly during the web request.' => '', 'Save and continue' => '', 'Save and finish' => '', 'Delete this Invoker' => '', 'Delete this Event Trigger' => '', # Template: AdminGenericInterfaceMappingSimple 'GenericInterface Mapping Simple for Web Service %s' => '', 'Go back to' => '', 'Mapping Simple' => '', 'Default rule for unmapped keys' => '', 'This rule will apply for all keys with no mapping rule.' => '', 'Default rule for unmapped values' => '', 'This rule will apply for all values with no mapping rule.' => '', 'New key map' => '', 'Add key mapping' => '', 'Mapping for Key ' => '', 'Remove key mapping' => '', 'Key mapping' => '', 'Map key' => '', 'matching the' => '', 'to new key' => '', 'Value mapping' => '', 'Map value' => '', 'to new value' => '', 'Remove value mapping' => '', 'New value map' => '', 'Add value mapping' => '', 'Do you really want to delete this key mapping?' => '', 'Delete this Key Mapping' => '', # Template: AdminGenericInterfaceOperationDefault 'Add new Operation to Web Service %s' => '', 'Change Operation %s of Web Service %s' => '', 'Add new operation' => '', 'Change operation %s' => '', 'Do you really want to delete this operation?' => '', 'Operation Details' => '', 'The name is typically used to call up this web service operation from a remote system.' => '', 'Please provide a unique name for this web service.' => '', 'Mapping for incoming request data' => '', 'The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.' => '', 'Operation backend' => '', 'This OTRS operation backend module will be called internally to process the request, generating data for the response.' => '', 'Mapping for outgoing response data' => '', 'The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.' => '', 'Delete this Operation' => '', # Template: AdminGenericInterfaceTransportHTTPSOAP 'GenericInterface Transport HTTP::SOAP for Web Service %s' => '', 'Network transport' => '', 'Properties' => '', 'Endpoint' => '', 'URI to indicate a specific location for accessing a service.' => '', 'e.g. http://local.otrs.com:8000/Webservice/Example' => '', 'Namespace' => '', 'URI to give SOAP methods a context, reducing ambiguities.' => '', 'e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions' => '', 'Maximum message length' => '', 'This field should be an integer number.' => '', 'Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.' => '', 'Encoding' => '', 'The character encoding for the SOAP message contents.' => '', 'e.g utf-8, latin1, iso-8859-1, cp1250, Etc.' => '', 'SOAPAction' => '', 'Set to "Yes" to send a filled SOAPAction header.' => '', 'Set to "No" to send an empty SOAPAction header.' => '', 'SOAPAction separator' => '', 'Character to use as separator between name space and SOAP method.' => '', 'Usually .Net web services uses a "/" as separator.' => '', 'Authentication' => '', 'The authentication mechanism to access the remote system.' => '', 'A "-" value means no authentication.' => '', 'The user name to be used to access the remote system.' => '', 'The password for the privileged user.' => '', 'Use SSL Options' => '', 'Show or hide SSL options to connect to the remote system.' => '', 'Certificate File' => '', 'The full path and name of the SSL certificate file (must be in .p12 format).' => '', 'e.g. /opt/otrs/var/certificates/SOAP/certificate.p12' => '', 'Certificate Password File' => '', 'The password to open the SSL certificate.' => '', 'Certification Authority (CA) File' => '', 'The full path and name of the certification authority certificate file that validates SSL certificate.' => '', 'e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem' => '', 'Certification Authority (CA) Directory' => '', 'The full path of the certification authority directory where the CA certificates are stored in the file system.' => '', 'e.g. /opt/otrs/var/certificates/SOAP/CA' => '', 'Proxy Server' => '', 'URI of a proxy server to be used (if needed).' => '', 'e.g. http://proxy_hostname:8080' => '', 'Proxy User' => '', 'The user name to be used to access the proxy server.' => '', 'Proxy Password' => '', 'The password for the proxy user.' => '', # Template: AdminGenericInterfaceWebservice 'GenericInterface Web Service Management' => '', 'Add web service' => '', 'Clone web service' => '', 'The name must be unique.' => '', 'Clone' => '', 'Export web service' => '', 'Import web service' => '', 'Configuration File' => '', 'The file must be a valid web service configuration YAML file.' => '', 'Import' => 'Importar', 'Configuration history' => '', 'Delete web service' => '', 'Do you really want to delete this web service?' => '', 'After you save the configuration you will be redirected again to the edit screen.' => '', 'If you want to return to overview please click the "Go to overview" button.' => '', 'Web Service List' => '', 'Remote system' => '', 'Provider transport' => '', 'Requester transport' => '', 'Details' => '', 'Debug threshold' => '', 'In provider mode, OTRS offers web services which are used by remote systems.' => '', 'In requester mode, OTRS uses web services of remote systems.' => '', 'Operations are individual system functions which remote systems can request.' => '', 'Invokers prepare data for a request to a remote web service, and process its response data.' => '', 'Controller' => '', 'Inbound mapping' => '', 'Outbound mapping' => '', 'Delete this action' => '', 'At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s' => '', 'Delete webservice' => '', 'Delete operation' => '', 'Delete invoker' => '', 'Clone webservice' => '', 'Import webservice' => '', # Template: AdminGenericInterfaceWebserviceHistory 'GenericInterface Configuration History for Web Service %s' => '', 'Go back to Web Service' => '', 'Here you can view older versions of the current web service\'s configuration, export or even restore them.' => '', 'Configuration History List' => '', 'Version' => 'Versión', 'Create time' => '', 'Select a single configuration version to see its details.' => '', 'Export web service configuration' => '', 'Restore web service configuration' => '', 'Do you really want to restore this version of the web service configuration?' => '', 'Your current web service configuration will be overwritten.' => '', 'Show or hide the content.' => '', 'Restore' => '', # Template: AdminGroup 'WARNING: When you change the name of the group \'admin\', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.' => 'ATENCIÓN: Cuando cambia el nombre del grupo \'admin\', antes de realizar los cambios apropiados en SysConfig, ¡bloqueará el panel de administración! Si esto sucediera, por favor vuelva a renombrar el grupo para administrar por declaración SQL.', 'Group Management' => 'Administración de grupos', 'Add group' => '', 'The admin group is to get in the admin area and the stats group to get stats area.' => 'El grupo admin es para usar el área de administración y el grupo stats para usar el área estadisticas.', 'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...). ' => '', 'It\'s useful for ASP solutions. ' => '', 'Add Group' => 'Añadir Grupo', 'Edit Group' => '', # Template: AdminLog 'System Log' => 'Trazas del Sistema', 'Here you will find log information about your system.' => '', 'Hide this message' => '', 'Recent Log Entries' => '', # Template: AdminMailAccount 'Mail Account Management' => 'Gestión de Cuentas de Correo', 'Add mail account' => '', 'All incoming emails with one account will be dispatched in the selected queue!' => '¡Todos los correos entrantes con una cuenta serán enviados a la cola seleccionada!', 'If your account is trusted, the already existing X-OTRS header at arrival time (for priority, ...) will be used! PostMaster filter will be used anyway.' => 'Si su cuenta está validada, ¡las cabeceras X-OTRS ya existentes en la llegada se utilizarán para la prioridad! El filtro Postmaster se usa de todas formas.', 'Host' => 'Host', 'Delete account' => '', 'Fetch mail' => '', 'Add Mail Account' => '', 'Example: mail.example.com' => '', 'IMAP Folder' => '', 'Only modify this if you need to fetch mail from a different folder than INBOX.' => '', 'Trusted' => 'Validado', 'Dispatching' => 'Remitiendo', 'Edit Mail Account' => '', # Template: AdminNavigationBar 'Admin' => 'Administrar', 'Agent Management' => '', 'Queue Settings' => '', 'Ticket Settings' => '', 'System Administration' => '', # Template: AdminNotification 'Notification Management' => 'Gestión de Notificaciones', 'Select a different language' => '', 'Filter for Notification' => '', 'Notifications are sent to an agent or a customer.' => 'Las notificaciones se envían a un agente o cliente', 'Notification' => 'Notificaciones', 'Edit Notification' => '', 'e. g.' => '', 'Options of the current customer data' => '', # Template: AdminNotificationEvent 'Add notification' => '', 'Delete this notification' => '', 'Add Notification' => 'Agregar Notificación', 'Recipient groups' => '', 'Recipient agents' => '', 'Recipient roles' => '', 'Recipient email addresses' => '', 'Article type' => 'Tipo de artículo', 'Only for ArticleCreate event' => '', 'Subject match' => 'Coincidencia de asunto', 'Body match' => 'Coincidencia del cuerpo', 'Include attachments to notification' => '', 'Notification article type' => '', 'Only for notifications to specified email addresses' => '', 'To get the first 20 character of the subject (of the latest agent article).' => 'Para obtener los primeros 20 caracters del Sujeto (del último artículo del agente).', 'To get the first 5 lines of the body (of the latest agent article).' => 'Para obtener las primeras 5 líneas del cuerpo (del último artículo del agente).', 'To get the first 20 character of the subject (of the latest customer article).' => 'Para obtener los primeros 20 caracters del Sujeto (del último artículo del cliente).', 'To get the first 5 lines of the body (of the latest customer article).' => 'Para obtener las primeras 5 líneas del cuerpo (del último artículo del cliente).', # Template: AdminPGP 'PGP Management' => 'Administración PGP', 'Use this feature if you want to work with PGP keys.' => '', 'Add PGP key' => '', 'In this way you can directly edit the keyring configured in SysConfig.' => 'De esta forma puede editar directamente el anillo de Claves configurado en Sysconfig', 'Introduction to PGP' => '', 'Result' => 'Resultado', 'Identifier' => 'Identificador', 'Bit' => '', 'Fingerprint' => 'Huella', 'Expires' => 'Expira', 'Delete this key' => '', 'Add PGP Key' => '', 'PGP key' => '', # Template: AdminPackageManager 'Package Manager' => 'Gestor de paquetes', 'Uninstall package' => '', 'Do you really want to uninstall this package?' => 'Está seguro de que desea desinstalar este paquete?', 'Reinstall package' => '', 'Do you really want to reinstall this package? Any manual changes will be lost.' => '', 'Continue' => 'Continuar', 'Install' => 'Instalar', 'Install Package' => '', 'Update repository information' => '', 'Did not find a required feature? OTRS Group provides their subscription customers with exclusive Add-Ons:' => '', 'Online Repository' => 'Repositorio Online', 'Vendor' => 'Vendedor', 'Module documentation' => 'Módulo de Documentación', 'Upgrade' => 'Actualizar', 'Local Repository' => 'Repositorio Local', 'Uninstall' => 'Desinstalar', 'Reinstall' => 'Reinstalar', 'Feature Add-Ons' => '', 'Download package' => '', 'Rebuild package' => '', 'Metadata' => '', 'Change Log' => '', 'Date' => 'Fecha', 'List of Files' => '', 'Permission' => 'Permisos', 'Download' => 'Descargar', 'Download file from package!' => '¡Descargar archivo del paquete!', 'Required' => 'Obligatorio', 'PrimaryKey' => 'ClavePrimaria', 'AutoIncrement' => 'AutoIncrementar', 'SQL' => '', 'File differences for file %s' => '', # Template: AdminPerformanceLog 'Performance Log' => 'Trazas de rendimiento', 'This feature is enabled!' => '¡Esta característica está habilitada!', 'Just use this feature if you want to log each request.' => 'Use esta característica sólo si desea registrar cada petición.', 'Activating this feature might affect your system performance!' => '¡Activar esta opción podría afectar el rendimiento de su sistema!', 'Disable it here!' => '¡Deshabilítelo aquí!', 'Logfile too large!' => '¡Archivo de trazas muy grande!', 'The logfile is too large, you need to reset it' => '', 'Overview' => 'Resumen', 'Range' => 'Rango', 'Interface' => '', 'Requests' => 'Solicitudes', 'Min Response' => 'Respuesta Mínima', 'Max Response' => 'Respuesta Máxima', 'Average Response' => 'Respuesta Promedio', 'Period' => 'Periodo', 'Min' => 'Min', 'Max' => 'Max', 'Average' => 'Promedio', # Template: AdminPostMasterFilter 'PostMaster Filter Management' => 'Gestión del filtro maestro', 'Add filter' => '', 'To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.' => '', 'If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.' => 'Si desea chequear sólo la dirección del email, use EMAILADDRESS:info@example.com en De, Para o Cc.', 'If you use Regular Expressions, you also can use the matched value in () as [***] in the \'Set\' action.' => '', 'Delete this filter' => '', 'Add PostMaster Filter' => '', 'Edit PostMaster Filter' => '', 'Filter name' => '', 'The name is required.' => '', 'Stop after match' => 'Parar al coincidir', 'Filter Condition' => '', 'The field needs to be a valid regular expression or a literal word.' => '', 'Set Email Headers' => '', 'The field needs to be a literal word.' => '', # Template: AdminPriority 'Priority Management' => 'Gestión de Prioridades', 'Add priority' => '', 'Add Priority' => 'Añadir Prioridad', 'Edit Priority' => '', # Template: AdminQueue 'Manage Queues' => '', 'Add queue' => '', 'Add Queue' => '', 'Edit Queue' => '', 'Sub-queue of' => '', 'Unlock timeout' => 'Tiempo para desbloqueo automático', '0 = no unlock' => '0 = sin desbloqueo', 'Only business hours are counted.' => 'Sólo se contarán las horas de trabajo', 'If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.' => '', 'Notify by' => 'Notificado por', '0 = no escalation' => '0 = sin escalado', 'If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.' => '', 'If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.' => '', 'If the ticket is not set to closed before the time defined here expires, the ticket is escalated.' => '', 'Follow up Option' => 'Opción de seguimiento', 'Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.' => '', 'Ticket lock after a follow up' => 'Bloquear un ticket después del seguimiento', 'If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.' => '', 'System address' => '', 'Will be the sender address of this queue for email answers.' => 'Será la dirección del emisor en esta cola para respuestas por correo.', 'Default sign key' => '', 'The salutation for email answers.' => 'Saludo para respuestas por correo.', 'The signature for email answers.' => 'Firma para respuestas por correo.', # Template: AdminQueueAutoResponse 'Manage Queue-Auto Response Relations' => '', 'Filter for Queues' => '', 'Filter for Auto Responses' => '', 'Auto Responses' => 'Respuestas Automáticas', 'Change Auto Response Relations for Queue' => '', 'settings' => 'configuración', # Template: AdminQueueResponses 'Manage Response-Queue Relations' => '', 'Filter' => 'Filtro', 'Filter for Responses' => '', 'Responses' => 'Respuestas', 'Change Queue Relations for Response' => '', 'Change Response Relations for Queue' => '', # Template: AdminResponse 'Manage Responses' => '', 'Add response' => '', 'A response is a default text which helps your agents to write faster answers to customers.' => '', 'Don\'t forget to add new responses to queues.' => '', 'Delete this entry' => '', 'Add Response' => '', 'Edit Response' => '', 'The current ticket state is' => 'El estado actual del ticket es', 'Your email address is' => '', # Template: AdminResponseAttachment 'Manage Responses <-> Attachments Relations' => '', 'Filter for Attachments' => '', 'Change Response Relations for Attachment' => '', 'Change Attachment Relations for Response' => '', 'Toggle active for all' => '', 'Link %s to selected %s' => '', # Template: AdminRole 'Role Management' => 'Gestión de Roles', 'Add role' => '', 'Create a role and put groups in it. Then add the role to the users.' => 'Cree un rol y coloque grupos en el mismo. Luego añada el rol a los usuarios.', 'There are no roles defined. Please use the \'Add\' button to create a new role.' => '', 'Add Role' => 'Añadir Rol', 'Edit Role' => '', # Template: AdminRoleGroup 'Manage Role-Group Relations' => '', 'Filter for Roles' => '', 'Roles' => 'Roles', 'Select the role:group permissions.' => '', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).' => '', 'Change Role Relations for Group' => '', 'Change Group Relations for Role' => '', 'Toggle %s permission for all' => '', 'move_into' => 'mover_a', 'Permissions to move tickets into this group/queue.' => 'Permiso para mover tickets a este grupo/cola', 'create' => 'crear', 'Permissions to create tickets in this group/queue.' => 'Permiso para crear tickets en este grupo/cola', 'priority' => 'prioridad', 'Permissions to change the ticket priority in this group/queue.' => 'Permiso para cambiar la prioridad del ticket en este grupo/cola', # Template: AdminRoleUser 'Manage Agent-Role Relations' => '', 'Filter for Agents' => '', 'Agents' => '', 'Manage Role-Agent Relations' => '', 'Change Role Relations for Agent' => '', 'Change Agent Relations for Role' => '', # Template: AdminSLA 'SLA Management' => 'Gestión de SLA', 'Add SLA' => 'Añadir SLA', 'Edit SLA' => '', 'Please write only numbers!' => '', # Template: AdminSMIME 'S/MIME Management' => 'Gestion S/MIME', 'Add certificate' => '', 'Add private key' => '', 'Filter for certificates' => '', 'Filter for SMIME certs' => '', 'Here you can add relations to your private certificate, these will be embedded to the SMIME signature every time you use this certificate to sign an email.' => 'Aquí usted puede agregar relaciones a su certificado privado, estos serán embebidos a sus firmas SMIME cada vez que utilice este certificado para firmar sus emails', 'See also' => 'Vea también', 'In this way you can directly edit the certification and private keys in file system.' => 'De esta forma Ud. puede editar directamente la certificación y claves privadas en el sistema de archivos.', 'Hash' => '', 'Create' => 'Crear', 'Handle related certificates' => '', 'Delete this certificate' => '', 'Add Certificate' => 'Añadir un certificado', 'Add Private Key' => 'Añadir una Clave privada', 'Secret' => 'Secreto', 'Related Certificates for' => 'Certificados relacionados para', 'Delete this relation' => '', 'Available Certificates' => '', 'Relate this certificate' => '', # Template: AdminSalutation 'Salutation Management' => 'Gestión de Saludos', 'Add salutation' => '', 'Add Salutation' => 'Añadir Saludo', 'Edit Salutation' => '', 'Example salutation' => '', # Template: AdminScheduler 'This option will force Scheduler to start even if the process is still registered in the database' => '', 'Start scheduler' => '', 'Scheduler could not be started. Check if scheduler is not running and try it again with Force Start option' => '', # Template: AdminSecureMode 'Secure mode needs to be enabled!' => '', 'Secure mode will (normally) be set after the initial installation is completed.' => 'El Modo Seguro (normalmente) queda habilitado cuando la instalación inicial se completa.', 'Secure mode must be disabled in order to reinstall using the web-installer.' => 'El Modo Seguro debe estar deshabilitado para poder reinstalar usado el instalador web.', 'If secure mode is not activated, activate it via SysConfig because your application is already running.' => '', # Template: AdminSelectBox 'SQL Box' => 'Consola SQL', 'Here you can enter SQL to send it directly to the application database.' => '', 'The syntax of your SQL query has a mistake. Please check it.' => '', 'There is at least one parameter missing for the binding. Please check it.' => '', 'Result format' => '', 'Run Query' => '', # Template: AdminService 'Service Management' => 'Gestión de Servicios', 'Add service' => '', 'Add Service' => 'Añadir Servicio', 'Edit Service' => '', 'Sub-service of' => '', # Template: AdminSession 'Session Management' => 'Gestión de Sesiones', 'All sessions' => '', 'Agent sessions' => '', 'Customer sessions' => '', 'Unique agents' => '', 'Unique customers' => '', 'Kill all sessions' => 'Finalizar todas las sesiones', 'Kill this session' => '', 'Session' => 'Sesión', 'Kill' => '', 'Detail View for SessionID' => '', # Template: AdminSignature 'Signature Management' => 'Gestión de Firmas', 'Add signature' => '', 'Add Signature' => 'Añadir Firma', 'Edit Signature' => '', 'Example signature' => '', # Template: AdminState 'State Management' => 'Gestión de Estados', 'Add state' => '', 'Please also update the states in SysConfig where needed.' => '', 'Add State' => 'Añadir Estado', 'Edit State' => '', 'State type' => '', # Template: AdminSysConfig 'SysConfig' => 'Configuración del sistema', 'Navigate by searching in %s settings' => '', 'Navigate by selecting config groups' => '', 'Download all system config changes' => '', 'Export settings' => '', 'Load SysConfig settings from file' => '', 'Import settings' => '', 'Import Settings' => '', 'Please enter a search term to look for settings.' => '', 'Subgroup' => 'Subgrupo', 'Elements' => 'Elementos', # Template: AdminSysConfigEdit 'Edit Config Settings' => '', 'This config item is only available in a higher config level!' => '', 'Reset this setting' => '', 'Error: this file could not be found.' => '', 'Error: this directory could not be found.' => '', 'Error: an invalid value was entered.' => '', 'Content' => 'Contenido', 'Remove this entry' => '', 'Add entry' => '', 'Remove entry' => '', 'Add new entry' => '', 'Create new entry' => '', 'New group' => '', 'Group ro' => '', 'Readonly group' => '', 'New group ro' => '', 'Loader' => '', 'File to load for this frontend module' => '', 'New Loader File' => '', 'NavBarName' => 'NombreBarraNavegación', 'NavBar' => 'BarraNavegación', 'LinkOption' => '', 'Block' => 'Bloquear', 'AccessKey' => 'TeclaAcceso', 'Add NavBar entry' => '', 'Year' => '', 'Month' => '', 'Day' => '', 'Invalid year' => '', 'Invalid month' => '', 'Invalid day' => '', # Template: AdminSystemAddress 'System Email Addresses Management' => 'Gestión de Direcciones de Correo del sistema', 'Add system address' => '', 'All incoming email with this address in To or Cc will be dispatched to the selected queue.' => '', 'Email address' => '', 'Display name' => '', 'Add System Email Address' => '', 'Edit System Email Address' => '', 'The display name and email address will be shown on mail you send.' => '', # Template: AdminType 'Type Management' => 'Gestión de Tipos', 'Add ticket type' => '', 'Add Type' => 'Añadir Tipo', 'Edit Type' => '', # Template: AdminUser 'Add agent' => '', 'Agents will be needed to handle tickets.' => '', 'Don\'t forget to add a new agent to groups and/or roles!' => '', 'Please enter a search term to look for agents.' => '', 'Last login' => '', 'Login as' => 'Conectarse como', 'Switch to agent' => '', 'Add Agent' => '', 'Edit Agent' => '', 'Firstname' => 'Nombre', 'Lastname' => 'Apellido', 'Password is required.' => '', 'Start' => 'Iniciar', 'End' => 'Fin', # Template: AdminUserGroup 'Manage Agent-Group Relations' => '', 'Change Group Relations for Agent' => '', 'Change Agent Relations for Group' => '', 'note' => '', 'Permissions to add notes to tickets in this group/queue.' => '', 'owner' => 'propietario', 'Permissions to change the owner of tickets in this group/queue.' => '', # Template: AgentBook 'Address Book' => 'Libreta de Direcciones', 'Search for a customer' => '', 'Add email address %s to the To field' => '', 'Add email address %s to the Cc field' => '', 'Add email address %s to the Bcc field' => '', 'Apply' => '', # Template: AgentCustomerSearch 'Search Customer' => 'Búsqueda de cliente', 'Duplicated entry' => '', 'This address already exists on the address list.' => '', # Template: AgentCustomerTableView # Template: AgentDashboard 'Dashboard' => 'Panel principal', # Template: AgentDashboardCalendarOverview 'in' => 'en', # Template: AgentDashboardIFrame # Template: AgentDashboardImage # Template: AgentDashboardProductNotify '%s %s is available!' => '¡%s %s está disponible!', 'Please update now.' => 'Por favór, actualize ahora', 'Release Note' => 'Notas de versión', 'Level' => 'Nivel', # Template: AgentDashboardRSSOverview 'Posted %s ago.' => 'Enviado hace %s.', # Template: AgentDashboardTicketGeneric 'My locked tickets' => '', 'My watched tickets' => '', 'My responsibilities' => '', 'Tickets in My Queues' => '', # Template: AgentDashboardTicketStats # Template: AgentDashboardUserOnline # Template: AgentHTMLReferenceForms # Template: AgentHTMLReferenceOverview # Template: AgentHTMLReferencePageLayout 'The ticket has been locked' => '', 'Undo & close window' => '', # Template: AgentInfo 'Info' => 'Información', 'To accept some news, a license or some changes.' => '', # Template: AgentLinkObject 'Link Object: %s' => 'Objeto Vinculado: %s', 'Close window' => 'Cerrar ventana', 'go to link delete screen' => 'ir a la pantalla de borrado de vínculos', 'Select Target Object' => 'Seleccionar El Objeto Destino', 'Link Object' => 'Vincular Objeto', 'with' => 'con', 'Unlink Object: %s' => 'Objecto desvinculado: %s', 'go to link add screen' => 'ir a la pantalla de agregar vínculos', # Template: AgentNavigationBar # Template: AgentPreferences 'Edit your preferences' => '', # Template: AgentSpelling 'Spell Checker' => 'Chequeo Ortográfico', 'spelling error(s)' => 'errores ortográficos', 'Apply these changes' => 'Aplicar los cambios', # Template: AgentStatsDelete 'Delete stat' => '', 'Stat#' => '', 'Do you really want to delete this stat?' => '', # Template: AgentStatsEditRestrictions 'Step %s' => '', 'General Specifications' => '', 'Select the element that will be used at the X-axis' => '', 'Select the elements for the value series' => 'Seleccione los elementos para los valores de la serie', 'Select the restrictions to characterize the stat' => '', 'Here you can make restrictions to your stat.' => 'Aquí puede declarar restricciones para sus estadísticas.', 'If you remove the hook in the "Fixed" checkbox, the agent generating the stat can change the attributes of the corresponding element.' => 'Si elimina el candado en la casilla "Fijado", el agente que genera la estadística puede cambiar los atributos del elemento correspondiente', 'Fixed' => 'Fijado', 'Please select only one element or turn off the button \'Fixed\'.' => 'Por favor seleccione sólo un elemento o desactive el botón \'Fijado\.', 'Absolute Period' => '', 'Between' => 'Entre', 'Relative Period' => 'Periodo Relativo', 'The last' => 'El último', 'Finish' => 'Finalizar', # Template: AgentStatsEditSpecification 'Permissions' => 'Permisos', 'You can select one or more groups to define access for different agents.' => '', 'Some result formats are disabled because at least one needed package is not installed.' => '', 'Please contact your administrator.' => '', 'Graph size' => '', 'If you use a graph as output format you have to select at least one graph size.' => 'Si utiliza un gráfico como formato de salida debe seleccionar al menos un tamaño de gráfico.', 'Sum rows' => 'Sumar filas', 'Sum columns' => 'Sumar columnas', 'Use cache' => '', 'Most of the stats can be cached. This will speed up the presentation of this stat.' => 'La mayoría de las estadisticas pueden ser conservadas en cache. Esto acelera la presentación de esta estadística.', 'If set to invalid end users can not generate the stat.' => '', # Template: AgentStatsEditValueSeries 'Here you can define the value series.' => '', 'You have the possibility to select one or two elements.' => '', 'Then you can select the attributes of elements.' => '', 'Each attribute will be shown as single value series.' => '', 'If you don\'t select any attribute all attributes of the element will be used if you generate a stat, as well as new attributes which were added since the last configuration.' => '', 'Scale' => 'Escala', 'minimal' => 'mínimo', 'Please remember, that the scale for value series has to be larger than the scale for the X-axis (e.g. X-Axis => Month, ValueSeries => Year).' => 'Recuerde, la escala para los valores de la serie debe ser mayor que la escala para el eje-X (ej: eje-X => Mes, ValorSeries => Año).', # Template: AgentStatsEditXaxis 'Here you can define the x-axis. You can select one element via the radio button.' => '', 'maximal period' => 'periodo máximo', 'minimal scale' => 'escala mínima', # Template: AgentStatsImport 'Import Stat' => '', 'File is not a Stats config' => 'El archivo no es una configuración de estadísticas', 'No File selected' => 'No hay archivo seleccionado', # Template: AgentStatsOverview 'Stats' => 'Estadísticas', # Template: AgentStatsPrint 'Print' => 'Imprimir', 'No Element selected.' => 'No hay elemento seleccionado', # Template: AgentStatsView 'Export config' => '', 'With the input and select fields you can influence the format and contents of the statistic.' => '', 'Exactly what fields and formats you can influence is defined by the statistic administrator.' => '', 'Stat Details' => '', 'Format' => 'Formato', 'Graphsize' => 'Tamaño de Gráfico', 'Cache' => '', 'Exchange Axis' => 'Intercambiar Ejes', 'Configurable params of static stat' => 'Parámetro configurable de estadística estática', 'No element selected.' => 'No hay elemento seleccionado', 'maximal period from' => 'periodo máximo desde', 'to' => 'a', # Template: AgentTicketActionCommon 'Change Free Text of Ticket' => '', 'Change Owner of Ticket' => '', 'Close Ticket' => '', 'Add Note to Ticket' => '', 'Set Pending' => 'Establecer como pendiente', 'Change Priority of Ticket' => '', 'Change Responsible of Ticket' => '', 'Cancel & close window' => 'Cancelar y cerrar esta ventana', 'Service invalid.' => '', 'New Owner' => 'Nuevo Propietario', 'Please set a new owner!' => '', 'Previous Owner' => 'Propietario Anterior', 'Inform Agent' => 'Notificar a Agente', 'Optional' => 'Opcional', 'Inform involved Agents' => 'Notificar a Agentes involucrados', 'Spell check' => '', 'Note type' => 'Tipo de nota', 'Next state' => 'Siguiente estado', 'Pending date' => 'Fecha pendiente', 'Date invalid!' => '', # Template: AgentTicketActionPopupClose # Template: AgentTicketBounce 'Bounce Ticket' => '', 'Bounce to' => 'Rebotar a', 'You need a email address.' => '', 'Need a valid email address or don\'t use a local email address.' => '', 'Next ticket state' => 'Nuevo estado del ticket', 'Inform sender' => 'Informar al emisor', 'Send mail!' => '¡Enviar correo!', # Template: AgentTicketBulk 'Ticket Bulk Action' => 'Acción múltiple con Tickets', 'Send Email' => '', 'Merge to' => 'Fusionar con', 'Invalid ticket identifier!' => '', 'Merge to oldest' => 'Combinar con el mas viejo', 'Link together' => 'Enlazar juntos', 'Link to parent' => '', 'Unlock tickets' => '', # Template: AgentTicketClose # Template: AgentTicketCompose 'Compose answer for ticket' => 'Redacte una respuesta para el ticket', 'Remove Ticket Customer' => '', 'Please remove this entry and enter a new one with the correct value.' => '', 'Please include at least one recipient' => '', 'Remove Cc' => '', 'Remove Bcc' => '', 'Address book' => '', 'Pending Date' => 'Fecha pendiente', 'for pending* states' => 'en estado pendiente*', 'Date Invalid!' => '', # Template: AgentTicketCustomer 'Change customer of ticket' => 'Cambiar cliente del ticket', 'Customer Data' => 'Información del cliente', 'Customer user' => '', # Template: AgentTicketEmail 'Create New Email Ticket' => '', 'From queue' => 'De la fila', 'To customer' => '', 'Please include at least one customer for the ticket.' => '', 'Get all' => '', # Template: AgentTicketEscalation # Template: AgentTicketForward 'Forward ticket: %s - %s' => '', 'Need a valid email address or don\'t use a local email address' => '', # Template: AgentTicketFreeText # Template: AgentTicketHistory 'History of' => 'Historia de', 'History Content' => '', 'Zoom view' => '', # Template: AgentTicketMerge 'Ticket Merge' => 'Fusionar Ticket', 'You need to use a ticket number!' => '¡Es necesario usar un número de ticket!', 'A valid ticket number is required.' => '', 'Need a valid email address.' => 'Se requiere una dirección de correo electrónico válida.', # Template: AgentTicketMove 'Move Ticket' => 'Mover Ticket', 'New Queue' => 'Nueva Cola', # Template: AgentTicketNote # Template: AgentTicketOverviewMedium 'Select all' => '', 'No ticket data found.' => '', 'First Response Time' => 'Tiempo para Primera Respuesta', 'Service Time' => 'Tiempo de Servicio', 'Update Time' => 'Tiempo para Actualización', 'Solution Time' => 'Tiempo para Solución', 'Move ticket to a different queue' => '', 'Change queue' => 'Modificar cola', # Template: AgentTicketOverviewNavBar 'Change search options' => 'Cambiar opciones de búsqueda', 'Tickets per page' => '', # Template: AgentTicketOverviewPreview '","26' => '', # Template: AgentTicketOverviewSmall 'Escalation in' => 'Escalado en', 'Locked' => 'Bloqueado', '","30' => '', # Template: AgentTicketOwner # Template: AgentTicketPending # Template: AgentTicketPhone 'Create New Phone Ticket' => '', 'From customer' => '', 'To queue' => '', # Template: AgentTicketPhoneCommon 'Phone call' => 'Llamada telefónica', # Template: AgentTicketPlain 'Email Text Plain View' => '', 'Plain' => 'Texto plano', 'Download this email' => '', # Template: AgentTicketPrint 'Ticket-Info' => 'Informacion-Ticket', 'Accounted time' => 'Tiempo contabilizado', 'Linked-Object' => 'Objeto-vinculado', 'by' => 'por', # Template: AgentTicketPriority # Template: AgentTicketQueue # Template: AgentTicketResponsible # Template: AgentTicketSearch 'Search template' => 'Plantilla de búsqueda', 'Create Template' => 'Crear Plantilla', 'Create New' => 'Crear Nueva', 'Profile link' => '', 'Save changes in template' => 'Guardar los cambios en la plantilla', 'Add another attribute' => 'Agregar otro atributo', 'Output' => 'Formato de Resultados', 'Fulltext' => 'Texto Completo', 'Remove' => 'Remover', 'Customer User Login' => 'Identificador del cliente', 'Created in Queue' => 'Creado en Cola', 'Lock state' => '', 'Watcher' => '', 'Article Create Time (before/after)' => '', 'Article Create Time (between)' => '', 'Ticket Create Time (before/after)' => '', 'Ticket Create Time (between)' => '', 'Ticket Change Time (before/after)' => '', 'Ticket Change Time (between)' => '', 'Ticket Close Time (before/after)' => '', 'Ticket Close Time (between)' => '', 'Archive Search' => 'Guardar Búsqueda', 'Run search' => '', # Template: AgentTicketSearchOpenSearchDescriptionFulltext # Template: AgentTicketSearchOpenSearchDescriptionTicketNumber # Template: AgentTicketSearchResultPrint # Template: AgentTicketZoom 'Article filter' => '', 'Article Type' => 'Tipo de artículo', 'Sender Type' => '', 'Save filter settings as default' => 'Grabar configuración de filtros como defecto', 'Ticket Information' => '', 'Linked Objects' => 'Objetos Vinculados', 'Article(s)' => '', 'Change Queue' => '', 'Article Filter' => '', 'Add Filter' => '', 'Set' => 'Ajustar', 'Reset Filter' => '', 'Show one article' => '', 'Show all articles' => '', 'Unread articles' => '', 'No.' => '', 'Unread Article!' => '', 'Incoming message' => '', 'Outgoing message' => '', 'Internal message' => '', 'Resize' => '', # Template: AttachmentBlocker 'To protect your privacy, active or/and remote content has blocked.' => '', 'Load blocked content.' => '', # Template: Copyright # Template: CustomerAccept # Template: CustomerError 'Traceback' => 'Determinar el origen', # Template: CustomerFooter 'Powered by' => '', 'One or more errors occurred!' => 'Uno o más errores ocurrieron!', 'Close this dialog' => '', 'Could not open popup window. Please disable any popup blockers for this application.' => '', # Template: CustomerHeader # Template: CustomerLogin 'Login' => 'Identificador', 'User name' => '', 'Your user name' => '', 'Your password' => '', 'Forgot password?' => '', 'Log In' => '', 'Not yet registered?' => '', 'Sign up now' => '', 'Request new password' => 'Solicitar una nueva contraseña', 'Your User Name' => '', 'A new password will be sent to your email address.' => '', 'Create Account' => 'Crear Cuenta', 'Please fill out this form to receive login credentials.' => '', 'How we should address you' => '', 'Your First Name' => '', 'Please supply a first name' => '', 'Your Last Name' => '', 'Please supply a last name' => '', 'Your email address (this will become your username)' => '', 'Please supply a' => '', # Template: CustomerNavigationBar 'Edit personal preferences' => '', 'Logout %s' => '', # Template: CustomerPreferences # Template: CustomerRichTextEditor # Template: CustomerTicketMessage 'Service level agreement' => '', # Template: CustomerTicketOverview 'Welcome!' => '', 'Please click the button below to create your first ticket.' => '', 'Create your first ticket' => '', # Template: CustomerTicketPrint 'Ticket Print' => '', # Template: CustomerTicketSearch 'Profile' => 'Perfil', 'e. g. 10*5155 or 105658*' => 'ej: 10*5155 or 105658*', 'Customer ID' => '', 'Fulltext search in tickets (e. g. "John*n" or "Will*")' => '', 'Recipient' => 'Recipiente', 'Carbon Copy' => '', 'Time restrictions' => '', 'No time settings' => '', 'Only tickets created' => '', 'Only tickets created between' => '', 'Ticket archive system' => '', 'Save search as template?' => '', 'Save as Template?' => '¿Guardar como plantilla?', 'Save as Template' => '', 'Template Name' => 'Nombre de Plantilla', 'Pick a profile name' => '', 'Output to' => 'Formato de salida', # Template: CustomerTicketSearchOpenSearchDescription # Template: CustomerTicketSearchResultPrint # Template: CustomerTicketSearchResultShort 'of' => 'de', 'Page' => 'Página', 'Search Results for' => '', '","18' => '', # Template: CustomerTicketZoom 'Expand article' => '', 'Reply' => '', # Template: CustomerWarning # Template: Datepicker 'Invalid date (need a future date)!' => '', 'Previous' => '', 'Sunday' => '', 'Monday' => '', 'Tuesday' => '', 'Wednesday' => '', 'Thursday' => '', 'Friday' => '', 'Saturday' => '', 'Su' => '', 'Mo' => '', 'Tu' => '', 'We' => '', 'Th' => '', 'Fr' => '', 'Sa' => '', 'Open date selection' => '', # Template: Error 'Oops! An Error occurred.' => '', 'Error Message' => '', 'You can' => '', 'Send a bugreport' => '', 'go back to the previous page' => '', 'Error Details' => '', # Template: Footer 'Top of page' => '', # Template: FooterJS 'If you now leave this page, all open popup windows will be closed, too!' => '', 'A popup of this screen is already open. Do you want to close it and load this one instead?' => '', 'Please enter at least one search value or * to find anything.' => '', # Template: FooterSmall # Template: HTMLHead # Template: HTMLHeadBlockEvents # Template: Header 'You are logged in as' => '', # Template: HeaderSmall # Template: Installer 'JavaScript not available' => '', 'In order to experience OTRS, you\'ll need to enable JavaScript in your browser.' => '', 'Database Settings' => '', 'General Specifications and Mail Settings' => '', 'Registration' => '', 'Welcome to %s' => 'Bienvenido a %s', 'Web site' => '', 'Database check successful.' => '', 'Mail check successful.' => '', 'Error in the mail settings. Please correct and try again.' => '', # Template: InstallerConfigureMail 'Configure Outbound Mail' => '', 'Outbound mail type' => '', 'Select outbound mail type.' => '', 'Outbound mail port' => '', 'Select outbound mail port.' => '', 'SMTP host' => '', 'SMTP host.' => '', 'SMTP authentication' => '', 'Does your SMTP host need authentication?' => '', 'SMTP auth user' => '', 'Username for SMTP auth.' => '', 'SMTP auth password' => '', 'Password for SMTP auth.' => '', 'Configure Inbound Mail' => '', 'Inbound mail type' => '', 'Select inbound mail type.' => '', 'Inbound mail host' => '', 'Inbound mail host.' => '', 'Inbound mail user' => '', 'User for inbound mail.' => '', 'Inbound mail password' => '', 'Password for inbound mail.' => '', 'Result of mail configuration check' => '', 'Check mail configuration' => '', 'Skip this step' => '', 'Skipping this step will automatically skip the registration of your OTRS. Are you sure you want to continue?' => '', # Template: InstallerDBResult 'False' => '', # Template: InstallerDBStart 'If you have set a root password for your database, it must be entered here. If not, leave this field empty. For security reasons we do recommend setting a root password. For more information please refer to your database documentation.' => 'Si ha fijado una clave para su base de datos, debe especificarla aquí. Si no, déjelo en blanco. Por razones de seguridad, recomendamos establecer una clave para root. PAra más información, consulte la documentación de su base de datos.', 'Currently only MySQL is supported in the web installer.' => '', 'If you want to install OTRS on another database type, please refer to the file README.database.' => '', 'Database-User' => 'Usuario-Base de datos', 'New' => 'Nuevo', 'A new database user with limited rights will be created for this OTRS system.' => '', 'default \'hot\'' => 'por defecto \'hot\'', 'DB--- host' => '', 'Check database settings' => '', 'Result of database check' => '', # Template: InstallerFinish 'To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.' => 'Para poder utilizar el OTRS debe escribir la siguiente línea en la consola de sistema (Terminal/Shell) como usuario root', 'Restart your webserver' => 'Reinicie su servidor web', 'After doing so your OTRS is up and running.' => 'Después de hacer esto, su OTRS estará activo y ejecutándose', 'Start page' => 'Página de inicio', 'Your OTRS Team' => 'Su equipo OTRS', # Template: InstallerLicense 'Accept license' => 'Aceptar licencia', 'Don\'t accept license' => 'No aceptar licencia', # Template: InstallerLicenseText # Template: InstallerRegistration 'Organization' => 'Organización', 'Position' => '', 'Complete registration and continue' => '', 'Please fill in all fields marked as mandatory.' => '', # Template: InstallerSystem 'SystemID' => 'ID de sistema', 'The identifier of the system. Each ticket number and each HTTP session ID contain this number.' => '', 'System FQDN' => 'FQDN del sistema', 'Fully qualified domain name of your system.' => '', 'AdminEmail' => 'Correo del Administrador.', 'Email address of the system administrator.' => '', 'Log' => 'Traza', 'LogModule' => 'Módulo de trazas', 'Log backend to use.' => '', 'LogFile' => '', 'Log file location is only needed for File-LogModule!' => '', 'Webfrontend' => 'Interface Web', 'Default language' => '', 'Default language.' => '', 'CheckMXRecord' => 'Revisar record MX', 'Email addresses that are manually entered are checked against the MX records found in DNS. Don\'t use this option if your DNS is slow or does not resolve public addresses.' => '', # Template: LinkObject 'Object#' => 'Objeto#', 'Add links' => 'Agregar Vínculos', 'Delete links' => 'Borrar Vínculos', # Template: Login 'JavaScript Not Available' => '', 'Browser Warning' => '', 'The browser you are using is too old.' => '', 'OTRS runs with a huge lists of browsers, please upgrade to one of these.' => '', 'Please see the documentation or ask your admin for further information.' => '', 'Lost your password?' => 'Perdió su contraseña', 'Request New Password' => '', 'Back to login' => '', # Template: Motd 'Message of the Day' => '', # Template: NoPermission 'Insufficient Rights' => '', 'Back to the previous page' => '', # Template: Notify # Template: Pagination 'Show first page' => '', 'Show previous pages' => '', 'Show page %s' => '', 'Show next pages' => '', 'Show last page' => '', # Template: PictureUpload 'Need FormID!' => '', 'No file found!' => '', 'The file is not an image that can be shown inline!' => '', # Template: PrintFooter 'URL' => '', # Template: PrintHeader 'printed by' => 'impreso por', # Template: PublicDefault # Template: Redirect # Template: RichTextEditor # Template: SpellingInline # Template: Test 'OTRS Test Page' => 'Página de Prueba de OTRS', 'Welcome %s' => 'Bienvenido %s', 'Counter' => 'Contador', # Template: Warning 'Go back to the previous page' => '', # SysConfig 'ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).' => '', 'Activates a blinking mechanism of the queue that contains the oldest ticket.' => '', 'Activates lost password feature for agents, in the agent interface.' => '', 'Activates lost password feature for customers.' => '', 'Activates support for customer groups.' => '', 'Activates the article filter in the zoom view to specify which articles should be shown.' => '', 'Activates the available themes on the system. Value 1 means active, 0 means inactive.' => '', 'Activates the ticket archive system search in the customer interface.' => '', 'Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.' => '', 'Activates time accounting.' => '', 'Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.' => '', 'Adds customers email addresses to recipients in the ticket compose screen of the agent interface.' => '', 'Adds the one time vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Adds the one time vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Adds the permanent vacation days for the indicated calendar. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Adds the permanent vacation days. Please use single digit pattern for numbers from 1 to 9 (instead of 01 - 09).' => '', 'Agent Notifications' => '', 'Agent interface article notification module to check PGP.' => '', 'Agent interface article notification module to check S/MIME.' => '', 'Agent interface module to access fulltext search via nav bar.' => '', 'Agent interface module to access search profiles via nav bar.' => '', 'Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.' => '', 'Agent interface notification module to check the used charset.' => '', 'Agent interface notification module to see the number of tickets an agent is responsible for.' => '', 'Agent interface notification module to see the number of watched tickets.' => '', 'Agents <-> Groups' => '', 'Agents <-> Roles' => '', 'Allows adding notes in the close ticket screen of the agent interface.' => '', 'Allows adding notes in the ticket free text screen of the agent interface.' => '', 'Allows adding notes in the ticket note screen of the agent interface.' => '', 'Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Allows adding notes in the ticket responsible screen of the agent interface.' => '', 'Allows agents to exchange the axis of a stat if they generate one.' => '', 'Allows agents to generate individual-related stats.' => '', 'Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).' => '', 'Allows choosing the next compose state for customer tickets in the customer interface.' => '', 'Allows customers to change the ticket priority in the customer interface.' => '', 'Allows customers to set the ticket SLA in the customer interface.' => '', 'Allows customers to set the ticket priority in the customer interface.' => '', 'Allows customers to set the ticket queue in the customer interface. If this is set to \'No\', QueueDefault should be configured.' => '', 'Allows customers to set the ticket service in the customer interface.' => '', 'Allows defining new types for ticket (if ticket type feature is enabled).' => '', 'Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).' => '', 'Allows extended search conditions in ticket search of the agent interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' => '', 'Allows extended search conditions in ticket search of the customer interface. With this feature you can search w. g. with this kind of conditions like "(key1&&key2)" or "(key1||key2)".' => '', 'Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).' => '', 'Allows the administrators to login as other users, via the users administration panel.' => '', 'Allows to set a new ticket state in the move ticket screen of the agent interface.' => '', 'Attachments <-> Responses' => 'Anexos <-> Respuestas', 'Auto Responses <-> Queues' => '', 'Automated line break in text messages after x number of chars.' => '', 'Automatically lock and set owner to current Agent after selecting for an Bulk Action.' => '', 'Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled).' => '', 'Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.' => '', 'Balanced white skin by Felix Niklas.' => '', 'Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.' => '', 'Builds an article index right after the article\'s creation.' => '', 'CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).' => '', 'Cache time in seconds for agent authentication in the GenericInterface.' => '', 'Cache time in seconds for customer authentication in the GenericInterface.' => '', 'Cache time in seconds for the web service config backend.' => '', 'Change password' => '', 'Change queue!' => '', 'Change the customer for this ticket' => '', 'Change the free fields for this ticket' => '', 'Change the priority for this ticket' => '', 'Change the responsible person for this ticket' => '', 'Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.' => '', 'Checkbox' => '', 'Checks the SystemID in ticket number detection for follow-ups (use "No" if SystemID has been changed after using the system).' => '', 'Closed tickets of customer' => '', 'Comment for new history entries in the customer interface.' => '', 'Companies' => '', 'Company Tickets' => '', 'Company name for the customer web interface. Will also be included in emails as an X-Header.' => '', 'Configure your own log text for PGP.' => '', 'Configures a default TicketDynmicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (http://doc.otrs.org/), chapter "Ticket Event Module".' => '', 'Configures the full-text index. Execute "bin/otrs.RebuildFulltextIndex.pl" in order to generate a new index.' => '', 'Controls if customers have the ability to sort their tickets.' => '', 'Controls if more than one from entry can be set in the new phone ticket in the agent interface.' => '', 'Converts HTML mails into text messages.' => '', 'Create and manage Service Level Agreements (SLAs).' => '', 'Create and manage agents.' => '', 'Create and manage attachments.' => '', 'Create and manage companies.' => '', 'Create and manage customers.' => '', 'Create and manage dynamic fields.' => '', 'Create and manage event based notifications.' => '', 'Create and manage groups.' => '', 'Create and manage notifications that are sent to agents.' => '', 'Create and manage queues.' => '', 'Create and manage response templates.' => '', 'Create and manage responses that are automatically sent.' => '', 'Create and manage roles.' => '', 'Create and manage salutations.' => '', 'Create and manage services.' => '', 'Create and manage signatures.' => '', 'Create and manage ticket priorities.' => '', 'Create and manage ticket states.' => '', 'Create and manage ticket types.' => '', 'Create and manage web services.' => '', 'Create new email ticket and send this out (outbound)' => '', 'Create new phone ticket (inbound)' => '', 'Custom text for the page shown to customers that have no tickets yet.' => '', 'Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' => '', 'Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.' => '', 'Customers <-> Groups' => '', 'Customers <-> Services' => '', 'DEPRECATED! This setting is not used any more and will be removed in a future version of OTRS.' => '', 'Data used to export the search result in CSV format.' => '', 'Date / Time' => '', 'Debugs the translation set. If this is set to "Yes" all strings (text) without translations are written to STDERR. This can be helpful when you are creating a new translation file. Otherwise, this option should remain set to "No".' => '', 'Default ACL values for ticket actions.' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".' => '', 'Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".' => '', 'Default loop protection module.' => '', 'Default queue ID used by the system in the agent interface.' => '', 'Default skin for OTRS 3.0 interface.' => '', 'Default skin for interface.' => '', 'Default ticket ID used by the system in the agent interface.' => '', 'Default ticket ID used by the system in the customer interface.' => '', 'Default value for NameX' => '', 'Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Define the start day of the week for the date picker.' => '', 'Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.' => '', 'Defines a customer item, which generates a XING icon at the end of a customer info block.' => '', 'Defines a customer item, which generates a google icon at the end of a customer info block.' => '', 'Defines a customer item, which generates a google maps icon at the end of a customer info block.' => '', 'Defines a default list of words, that are ignored by the spell checker.' => '', 'Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.' => '', 'Defines a filter to process the text in the articles, in order to highlight predefined keywords.' => '', 'Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren\'t syntactically valid, but are necessary for the system (i.e. "root@localhost").' => '', 'Defines a regular expression that filters all email addresses that should not be used in the application.' => '', 'Defines a useful module to load specific user options or to display news.' => '', 'Defines all the X-headers that should be scanned.' => '', 'Defines all the languages that are available to the application. The Key/Content pair links the front-end display name to the appropriate language PM file. The "Key" value should be the base-name of the PM file (i.e. de.pm is the file, then de is the "Key" value). The "Content" value should be the display name for the front-end. Specify any own-defined language here (see the developer documentation http://doc.otrs.org/ for more infomation). Please remember to use the HTML equivalents for non-ASCII characters (i.e. for the German oe = o umlaut, it is necessary to use the ö symbol).' => '', 'Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.' => '', 'Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.' => '', 'Defines all the parameters for this item in the customer preferences.' => '', 'Defines all the possible stats output formats.' => '', 'Defines an alternate URL, where the login link refers to.' => '', 'Defines an alternate URL, where the logout link refers to.' => '', 'Defines an alternate login URL for the customer panel..' => '', 'Defines an alternate logout URL for the customer panel.' => '', 'Defines an external link to the database of the customer (e.g. \'http://yourhost/customer.php?CID=$Data{"CustomerID"}\' or \'\').' => '', 'Defines how the From field from the emails (sent from answers and email tickets) should look like.' => '', 'Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn\'t locked yet, the ticket gets locked and the current agent will be set automatically as its owner).' => '', 'Defines if composed messages have to be spell checked in the agent interface.' => '', 'Defines if time accounting is mandatory in the agent interface.' => '', 'Defines if time accounting must be set to all tickets in bulk action.' => '', 'Defines scheduler PID update time in seconds (floating point number).' => '', 'Defines scheduler sleep time in seconds after processing all available tasks (floating point number).' => '', 'Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.' => '', 'Defines the URL CSS path.' => '', 'Defines the URL base path of icons, CSS and Java Script.' => '', 'Defines the URL image path of icons for navigation.' => '', 'Defines the URL java script path.' => '', 'Defines the URL rich text editor path.' => '', 'Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.' => '', 'Defines the body text for notification mails sent to agents, about new password (after using this link the new password will be sent).' => '', 'Defines the body text for notification mails sent to agents, with token about new requested password (after using this link the new password will be sent).' => '', 'Defines the body text for notification mails sent to customers, about new account.' => '', 'Defines the body text for notification mails sent to customers, about new password (after using this link the new password will be sent).' => '', 'Defines the body text for notification mails sent to customers, with token about new requested password (after using this link the new password will be sent).' => '', 'Defines the body text for rejected emails.' => '', 'Defines the boldness of the line drawed by the graph.' => '', 'Defines the colors for the graphs.' => '', 'Defines the column to store the keys for the preferences table.' => '', 'Defines the config parameters of this item, to be shown in the preferences view.' => '', 'Defines the config parameters of this item, to be shown in the preferences view. Take care to maintain the dictionaries installed in the system in the data section.' => '', 'Defines the connections for http/ftp, via a proxy.' => '', 'Defines the date input format used in forms (option or input fields).' => '', 'Defines the default CSS used in rich text editors.' => '', 'Defines the default auto response type of the article for this operation.' => '', 'Defines the default body of a note in the ticket free text screen of the agent interface.' => '', 'Defines the default front-end (HTML) theme to be used by the agents and customers. The default themes are Standard and Lite. If you like, you can add your own theme. Please refer the administrator manual located at http://doc.otrs.org/.' => '', 'Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).' => '', 'Defines the default history type in the customer interface.' => '', 'Defines the default maximum number of X-axis attributes for the time scale.' => '', 'Defines the default maximum number of search results shown on the overview page.' => '', 'Defines the default next state for a ticket after customer follow up in the customer interface.' => '', 'Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '', 'Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '', 'Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.' => '', 'Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.' => '', 'Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default priority of follow up customer tickets in the ticket zoom screen in the customer interface.' => '', 'Defines the default priority of new customer tickets in the customer interface.' => '', 'Defines the default priority of new tickets.' => '', 'Defines the default queue for new customer tickets in the customer interface.' => '', 'Defines the default selection at the drop down menu for dynamic objects (Form: Common Specification).' => '', 'Defines the default selection at the drop down menu for permissions (Form: Common Specification).' => '', 'Defines the default selection at the drop down menu for stats format (Form: Common Specification). Please insert the format key (see Stats::Format).' => '', 'Defines the default sender type for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default sender type for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default sender type for tickets in the ticket zoom screen of the customer interface.' => '', 'Defines the default sender type of the article for this operation.' => '', 'Defines the default shown ticket search attribute for ticket search screen.' => '', 'Defines the default shown ticket search attribute for ticket search screen. Example: a text, 1, DynamicField_Field1StartYear=2002;DynamicField_Field1StartMonth=12;DynamicField_Field1StartDay=12;DynamicField_Field1StartHour=00;DynamicField_Field1StartMinute=00;DynamicField_Field1StartSecond=00;DynamicField_Field1StopYear=2009;DynamicField_Field1StopMonth=02;DynamicField_Field1StopDay=10;DynamicField_Field1StopHour=23;DynamicField_Field1StopMinute=59;DynamicField_Field1StopSecond=59;.' => '', 'Defines the default sort criteria for all queues displayed in the queue view, after sort by priority is done.' => '', 'Defines the default sort order for all queues in the queue view, after priority sort.' => '', 'Defines the default spell checker dictionary.' => '', 'Defines the default state of new customer tickets in the customer interface.' => '', 'Defines the default state of new tickets.' => '', 'Defines the default subject for phone tickets in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default subject for phone tickets in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default subject of a note in the ticket free text screen of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in a ticket search of the customer interface.' => '', 'Defines the default ticket attribute for ticket sorting in the escalation view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the locked ticket view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the responsible view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the status view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.' => '', 'Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.' => '', 'Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.' => '', 'Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.' => '', 'Defines the default ticket priority in the close ticket screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket bulk screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket free text screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket note screen of the agent interface.' => '', 'Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default ticket priority in the ticket responsible screen of the agent interface.' => '', 'Defines the default type for article in the customer interface.' => '', 'Defines the default type of forwarded message in the ticket forward screen of the agent interface.' => '', 'Defines the default type of the article for this operation.' => '', 'Defines the default type of the note in the close ticket screen of the agent interface.' => '', 'Defines the default type of the note in the ticket bulk screen of the agent interface.' => '', 'Defines the default type of the note in the ticket free text screen of the agent interface.' => '', 'Defines the default type of the note in the ticket note screen of the agent interface.' => '', 'Defines the default type of the note in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the default type of the note in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the default type of the note in the ticket phone inbound screen of the agent interface.' => '', 'Defines the default type of the note in the ticket phone outbound screen of the agent interface.' => '', 'Defines the default type of the note in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the default type of the note in the ticket responsible screen of the agent interface.' => '', 'Defines the default type of the note in the ticket zoom screen of the customer interface.' => '', 'Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.' => '', 'Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.' => '', 'Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.' => '', 'Defines the default viewable sender types of a ticket (default: customer).' => '', 'Defines the filter that processes the text in the articles, in order to highlight URLs.' => '', 'Defines the format of responses in the ticket compose screen of the agent interface ($QData{"OrigFrom"} is From 1:1, $QData{"OrigFromName"} is only realname of From).' => '', 'Defines the fully qualified domain name of the system. This setting is used as a variable, OTRS_CONFIG_FQDN which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '', 'Defines the groups every customer user will be in (if CustomerGroupSupport is enabled and you don\'t want to manage every user for these groups).' => '', 'Defines the height for the rich text editor component. Enter number (pixels) or percent value (relative).' => '', 'Defines the height of the legend.' => '', 'Defines the history comment for the close ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the email ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket free text screen action, which gets used for ticket history.' => '', 'Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.' => '', 'Defines the history comment for this operation, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket free text screen action, which gets used for ticket history.' => '', 'Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.' => '', 'Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.' => '', 'Defines the history type for this operation, which gets used for ticket history in the agent interface.' => '', 'Defines the hours and week days of the indicated calendar, to count the working time.' => '', 'Defines the hours and week days to count the working time.' => '', 'Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.' => '', 'Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.' => '', 'Defines the link type \'Normal\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '', 'Defines the link type \'ParentChild\'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.' => '', 'Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a \'Normal\' link with ticket B, then these tickets could not be additionally linked with link of a \'ParentChild\' relationship.' => '', 'Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".' => '', 'Defines the location to get online repository list for additional packages. The first available result will be used.' => '', 'Defines the log module for the system. "File" writes all messages in a given logfile, "SysLog" uses the syslog daemon of the system, e.g. syslogd.' => '', 'Defines the maximal size (in bytes) for file uploads via the browser.' => '', 'Defines the maximal valid time (in seconds) for a session id.' => '', 'Defines the maximum number of pages per PDF file.' => '', 'Defines the maximum size (in MB) of the log file.' => '', 'Defines the module that shows a generic notification in the agent interface. Either "Text" - if configured - or the contents of "File" will be displayed.' => '', 'Defines the module that shows all the currently loged in customers in the agent interface.' => '', 'Defines the module that shows all the currently logged in agents in the agent interface.' => '', 'Defines the module that shows the currently loged in agents in the customer interface.' => '', 'Defines the module that shows the currently loged in customers in the customer interface.' => '', 'Defines the module to authenticate customers.' => '', 'Defines the module to display a notification in the agent interface, (only for agents on the admin group) if the scheduler is not running.' => '', 'Defines the module to display a notification in the agent interface, if the agent is logged in while having out-of-office active.' => '', 'Defines the module to display a notification in the agent interface, if the system is used by the admin user (normally you shouldn\'t work as admin).' => '', 'Defines the module to generate html refresh headers of html sites, in the customer interface.' => '', 'Defines the module to generate html refresh headers of html sites.' => '', 'Defines the module to send emails. "Sendmail" directly uses the sendmail binary of your operating system. Any of the "SMTP" mechanisms use a specified (external) mailserver. "DoNotSendEmail" doesn\'t send emails and it is useful for test systems.' => '', 'Defines the module used to store the session data. With "DB" the frontend server can be splitted from the db server. "FS" is faster.' => '', 'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' => '', 'Defines the name of the column to store the data in the preferences table.' => '', 'Defines the name of the column to store the user identifier in the preferences table.' => '', 'Defines the name of the indicated calendar.' => '', 'Defines the name of the key for customer sessions.' => '', 'Defines the name of the session key. E.g. Session, SessionID or OTRS.' => '', 'Defines the name of the table, where the customer preferences are stored.' => '', 'Defines the next possible states after composing / answering a ticket in the ticket compose screen of the agent interface.' => '', 'Defines the next possible states after forwarding a ticket in the ticket forward screen of the agent interface.' => '', 'Defines the next possible states for customer tickets in the customer interface.' => '', 'Defines the next state of a ticket after adding a note, in the close ticket screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket bulk screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket free text screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket note screen of the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.' => '', 'Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.' => '', 'Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.' => '', 'Defines the parameters for the customer preferences table.' => '', 'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' => '', 'Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' => '', 'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin.' => '', 'Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin.' => '', 'Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '', 'Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold italic proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle bold proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle italic monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle italic proportional font in PDF documents.' => '', 'Defines the path and TTF-File to handle monospaced font in PDF documents.' => '', 'Defines the path and TTF-File to handle proportional font in PDF documents.' => '', 'Defines the path for scheduler to store its console output (SchedulerOUT.log and SchedulerERR.log).' => '', 'Defines the path of the shown info file, that is located under Kernel/Output/HTML/Standard/CustomerAccept.dtl.' => '', 'Defines the path to PGP binary.' => '', 'Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = \'/var/lib/wwwrun\';).' => '', 'Defines the placement of the legend. This should be a two letter key of the form: \'B[LCR]|R[TCB]\'. The first letter indicates the placement (Bottom or Right), and the second letter the alignment (Left, Right, Center, Top, or Bottom).' => '', 'Defines the postmaster default queue.' => '', 'Defines the receipent target of the phone ticket and the sender of the email ticket ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the agent interface.' => '', 'Defines the receipent target of the tickets ("Queue" shows all queues, "SystemAddress" displays all system addresses) in the customer interface.' => '', 'Defines the search limit for the stats.' => '', 'Defines the sender for rejected emails.' => '', 'Defines the separator between the agents real name and the given queue email address.' => '', 'Defines the spacing of the legends.' => '', 'Defines the standard permissions available for customers within the application. If more permissions are needed, you can enter them here. Permissions must be hard coded to be effective. Please ensure, when adding any of the afore mentioned permissions, that the "rw" permission remains the last entry.' => '', 'Defines the standard size of PDF pages.' => '', 'Defines the state of a ticket if it gets a follow-up and the ticket was already closed.' => '', 'Defines the state of a ticket if it gets a follow-up.' => '', 'Defines the state type of the reminder for pending tickets.' => '', 'Defines the subject for notification mails sent to agents, about new password.' => '', 'Defines the subject for notification mails sent to agents, with token about new requested password.' => '', 'Defines the subject for notification mails sent to customers, about new account.' => '', 'Defines the subject for notification mails sent to customers, about new password.' => '', 'Defines the subject for notification mails sent to customers, with token about new requested password.' => '', 'Defines the subject for rejected emails.' => '', 'Defines the system administrator\'s email address. It will be displayed in the error screens of the application.' => '', 'Defines the system identifier. Every ticket number and http session string contain this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of OTRS).' => '', 'Defines the target attribute in the link to external customer database. E.g. \'target="cdb"\'.' => '', 'Defines the time in days to keep log backup files.' => '', 'Defines the time in seconds after which the Scheduler performs an automatic self-restart.' => '', 'Defines the time zone of the indicated calendar, which can be assigned later to a specific queue.' => '', 'Defines the type of protocol, used by ther web server, to serve the application. If https protocol will be used instead of plain http, it must be specified it here. Since this has no affect on the web server\'s settings or behavior, it will not change the method of access to the application and, if it is wrong, it will not prevent you from logging into the application. This setting is used as a variable, OTRS_CONFIG_HttpType which is found in all forms of messaging used by the application, to build links to the tickets within your system.' => '', 'Defines the used character for email quotes in the ticket compose screen of the agent interface.' => '', 'Defines the user identifier for the customer panel.' => '', 'Defines the username to access the SOAP handle (bin/cgi-bin/rpc.pl).' => '', 'Defines the valid state types for a ticket.' => '', 'Defines the valid states for unlocked tickets. To unlock tickets the script "bin/otrs.UnlockTickets.pl" can be used.' => '', 'Defines the viewable locks of a ticket. Default: unlock, tmp_lock.' => '', 'Defines the width for the rich text editor component. Enter number (pixels) or percent value (relative).' => '', 'Defines the width of the legend.' => '', 'Defines which article sender types should be shown in the preview of a ticket.' => '', 'Defines which states should be set automatically (Content), after the pending time of state (Key) has been reached.' => '', 'Defines wich article type should be expanded when entering the overview. If nothing defined, latest article will be expanded.' => '', 'Delay time between autocomplete queries in milliseconds.' => '', 'Deletes a session if the session id is used with an invalid remote IP address.' => '', 'Deletes requested sessions if they have timed out.' => '', 'Determines if the list of possible queues to move to ticket into should be displayed in a dropdown list or in a new window in the agent interface. If "New Window" is set you can add a move note to the ticket.' => '', 'Determines if the search results container for the autocomplete feature should adjust its width dynamically.' => '', 'Determines if the statistics module may generate ticket lists.' => '', 'Determines the next possible ticket states, after the creation of a new email ticket in the agent interface.' => '', 'Determines the next possible ticket states, after the creation of a new phone ticket in the agent interface.' => '', 'Determines the next screen after new customer ticket in the customer interface.' => '', 'Determines the next screen after the follow up screen of a zoomed ticket in the customer interface.' => '', 'Determines the next screen after the ticket is moved. LastScreenOverview will return to search results, queueview, dashboard or the like, LastScreenView will return to TicketZoom.' => '', 'Determines the possible states for pending tickets that changed state after reaching time limit.' => '', 'Determines the strings that will be shown as receipent (To:) of the phone ticket and as sender (From:) of the email ticket in the agent interface. For Queue as NewQueueSelectionType "" shows the names of the queues and for SystemAddress " <>" shows the name and email of the receipent.' => '', 'Determines the strings that will be shown as receipent (To:) of the ticket in the customer interface. For Queue as CustomerPanelSelectionType, "" shows the names of the queues, and for SystemAddress, " <>" shows the name and email of the receipent.' => '', 'Determines the way the linked objects are displayed in each zoom mask.' => '', 'Determines which options will be valid of the recepient (phone ticket) and the sender (email ticket) in the agent interface.' => '', 'Determines which queues will be valid for ticket\'s recepients in the customer interface.' => '', 'Disables sending reminder notifications to the responsible agent of a ticket (Ticket::Responsible needs to be activated).' => '', 'Disables the web installer (http://yourhost.example.com/otrs/installer.pl), to prevent the system from being hijacked. If set to "No", the system can be reinstalled and the current basic configuration will be used to pre-populate the questions within the installer script. If not active, it also disables the GenericAgent, PackageManager and SQL Box (to avoid the use of destructive queries, such as DROP DATABASE, and also to steal user passwords).' => '', 'Displays the accounted time for an article in the ticket zoom view.' => '', 'Dropdown' => '', 'Dynamic Fields Checkbox Backend GUI' => '', 'Dynamic Fields Date Time Backend GUI' => '', 'Dynamic Fields Drop-down Backend GUI' => '', 'Dynamic Fields GUI' => '', 'Dynamic Fields Multiselect Backend GUI' => '', 'Dynamic Fields Overview Limit' => '', 'Dynamic Fields Text Backend GUI' => '', 'Dynamic Fields used to export the search result in CSV format.' => '', 'Dynamic fields limit per page for Dynamic Fields Overview' => '', 'Dynamic fields options shown in the ticket message screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required. NOTE. If you want to display these fields also in the ticket zoom of the customer interface, you have to enable them in CustomerTicketZoom###AttributesView.' => '', 'Dynamic fields shown in the ticket close screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket compose screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket email screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket forward screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket free text screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket medium format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket move screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket note screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket owner screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket pending screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket phone inbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket phone outbound screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket phone screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket preview format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket print screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket print screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket priority screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket responsible screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled, 2 = Enabled and required.' => '', 'Dynamic fields shown in the ticket search overview results screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket search screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket search screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket small format overview screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket zoom screen of the agent interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'Dynamic fields shown in the ticket zoom screen of the customer interface. Possible settings: 0 = Disabled, 1 = Enabled.' => '', 'DynamicField backend registration.' => '', 'DynamicField object registration.' => '', 'Email Addresses' => 'Direcciones de Correo', 'Enables PDF output. The CPAN module PDF::API2 is required, if not installed, PDF output will be disabled.' => '', 'Enables PGP support. When PGP support is enabled for signing and securing mail, it is HIGHLY recommended that the web server be run as the OTRS user. Otherwise, there will be problems with the privileges when accessing .gnupg folder.' => '', 'Enables S/MIME support.' => '', 'Enables customers to create their own accounts.' => '', 'Enables file upload in the package manager frontend.' => '', 'Enables or disable the debug mode over frontend interface.' => '', 'Enables or disables the autocomplete feature for the customer search in the agent interface.' => '', 'Enables or disables the ticket watcher feature, to keep track of tickets without being the owner nor the responsible.' => '', 'Enables performance log (to log the page response time). It will affect the system performance. Frontend::Module###AdminPerformanceLog must be enabled.' => '', 'Enables spell checker support.' => '', 'Enables ticket bulk action feature for the agent frontend to work on more than one ticket at a time.' => '', 'Enables ticket bulk action feature only for the listed groups.' => '', 'Enables ticket responsible feature, to keep track of a specific ticket.' => '', 'Enables ticket watcher feature only for the listed groups.' => '', 'Escalation view' => '', 'Event list to be displayed on GUI to trigger generic interface invokers.' => '', 'Event module registration. For more performance you can define a trigger event (e. g. Event => TicketCreate). This is only possible if all Ticket dynamic fields need the same event.' => '', 'Example for free text' => '', 'Execute SQL statements.' => '', 'Executes follow up checks on In-Reply-To or References headers for mails that don\'t have a ticket number in the subject.' => '', 'Executes follow up mail attachments checks in mails that don\'t have a ticket number in the subject.' => '', 'Executes follow up mail body checks in mails that don\'t have a ticket number in the subject.' => '', 'Executes follow up plain/raw mail checks in mails that don\'t have a ticket number in the subject.' => '', 'Experimental "Slim" skin which tries to save screen space for power users.' => '', 'Exports the whole article tree in search result (it can affect the system performance).' => '', 'Fetches packages via proxy. Overwrites "WebUserAgent::Proxy".' => '', 'File that is displayed in the Kernel::Modules::AgentInfo module, if located under Kernel/Output/HTML/Standard/AgentInfo.dtl.' => '', 'Filter incoming emails.' => '', 'Forces encoding of outgoing emails (7bit|8bit|quoted-printable|base64).' => '', 'Forces to choose a different ticket state (from current) after lock action. Define the current state as key, and the next state after lock action as content.' => '', 'Forces to unlock tickets after being moved to another queue.' => '', 'Frontend language' => '', 'Frontend module registration (disable company link if no company feature is used).' => '', 'Frontend module registration for the agent interface.' => '', 'Frontend module registration for the customer interface.' => '', 'Frontend theme' => '', 'GenericAgent' => 'AgenteGenérico', 'GenericInterface Debugger GUI' => '', 'GenericInterface Invoker GUI' => '', 'GenericInterface Operation GUI' => '', 'GenericInterface TransportHTTPSOAP GUI' => '', 'GenericInterface Web Service GUI' => '', 'GenericInterface Webservice History GUI' => '', 'GenericInterface Webservice Mapping GUI' => '', 'GenericInterface module registration for the invoker layer.' => '', 'GenericInterface module registration for the mapping layer.' => '', 'GenericInterface module registration for the operation layer.' => '', 'GenericInterface module registration for the transport layer.' => '', 'Gives end users the possibility to override the separator character for CSV files, defined in the translation files.' => '', 'Grants access, if the customer ID of the ticket matches the customer user\'s ID and the customer user has group permissions on the queue the ticket is in.' => '', 'Helps to extend your articles full-text search (From, To, Cc, Subject and Body search). Runtime will do full-text searches on live data (it works fine for up to 50.000 tickets). StaticDB will strip all articles and will build an index after article creation, increasing fulltext searches about 50%. To create an initial index use "bin/otrs.RebuildFulltextIndex.pl".' => '', 'If "DB" was selected for Customer::AuthModule, a database driver (normally autodetection is used) can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a password to connect to the customer table can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, a username to connect to the customer table can be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the DSN for the connection to the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the column name for the CustomerPassword in the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the crypt type of passwords must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the name of the column for the CustomerKey in the customer table must be specified.' => '', 'If "DB" was selected for Customer::AuthModule, the name of the table where your customer data should be stored must be specified.' => '', 'If "DB" was selected for SessionModule, a column for the identifiers in session table must be specified.' => '', 'If "DB" was selected for SessionModule, a column for the values in session table must be specified.' => '', 'If "DB" was selected for SessionModule, a table in database where session data will be stored must be specified.' => '', 'If "FS" was selected for SessionModule, a directory where the session data will be stored must be specified.' => '', 'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify (by using a RegExp) to strip parts of REMOTE_USER (e. g. for to remove trailing domains). RegExp-Note, $1 will be the new Login.' => '', 'If "HTTPBasicAuth" was selected for Customer::AuthModule, you can specify to strip leading parts of user names (e. g. for domains like example_domain\user to user).' => '', 'If "LDAP" was selected for Customer::AuthModule and if you want to add a suffix to every customer login name, specifiy it here, e. g. you just want to write the username user but in your LDAP directory exists user@domain.' => '', 'If "LDAP" was selected for Customer::AuthModule and special paramaters are needed for the Net::LDAP perl module, you can specify them here. See "perldoc Net::LDAP" for more information about the parameters.' => '', 'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the password for this special user here.' => '', 'If "LDAP" was selected for Customer::AuthModule and your users have only anonymous access to the LDAP tree, but you want to search through the data, you can do this with a user who has access to the LDAP directory. Specify the username for this special user here.' => '', 'If "LDAP" was selected for Customer::AuthModule, the BaseDN must be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, the LDAP host can be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, the user identifier must be specified.' => '', 'If "LDAP" was selected for Customer::AuthModule, user attributes can be specified. For LDAP posixGroups use UID, for non LDAP posixGroups use full user DN.' => '', 'If "LDAP" was selected for Customer::AuthModule, you can specify access attributes here.' => '', 'If "LDAP" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '', 'If "LDAP" was selected for Customer::Authmodule, you can check if the user is allowed to authenticate because he is in a posixGroup, e.g. user needs to be in a group xyz to use OTRS. Specify the group, who may access the system.' => '', 'If "LDAP" was selected, you can add a filter to each LDAP query, e.g. (mail=*), (objectclass=user) or (!objectclass=computer).' => '', 'If "Radius" was selected for Customer::AuthModule, the password to authenticate to the radius host must be specified.' => '', 'If "Radius" was selected for Customer::AuthModule, the radius host must be specified.' => '', 'If "Radius" was selected for Customer::AuthModule, you can specify if the applications will stop if e. g. a connection to a server can\'t be established due to network problems.' => '', 'If "Sendmail" was selected as SendmailModule, the location of the sendmail binary and the needed options must be specified.' => '', 'If "SysLog" was selected for LogModule, a special log facility can be specified.' => '', 'If "SysLog" was selected for LogModule, a special log sock can be specified (on solaris you may need to use \'stream\').' => '', 'If "SysLog" was selected for LogModule, the charset that should be used for logging can be specified.' => '', 'If "file" was selected for LogModule, a logfile must be specified. If the file doesn\'t exist, it will be created by the system.' => '', 'If a note is added by an agent, sets the state of a ticket in the close ticket screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket bulk screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket free text screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket note screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of a ticket in the ticket responsible screen of the agent interface.' => '', 'If a note is added by an agent, sets the state of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'If a note is added by an agent, sets the state of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'If a note is added by an agent, sets the state of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, a password must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, and authentication to the mail server is needed, an username must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, the mailhost that sends out the mails must be specified.' => '', 'If any of the "SMTP" mechanisms was selected as SendmailModule, the port where your mailserver is listening for incoming connections must be specified.' => '', 'If enabled, OTRS will deliver all CSS files in minified form. WARNING: If you turn this off, there will likely be problems in IE 7, because it cannot load more than 32 CSS files.' => '', 'If enabled, OTRS will deliver all JavaScript files in minified form.' => '', 'If enabled, TicketPhone and TicketEmail will be open in new windows.' => '', 'If enabled, the OTRS version tag will be removed from the HTTP headers.' => '', 'If enabled, the different overviews (Dashboard, LockedView, QueueView) will automatically refresh after the specified time.' => '', 'If enabled, the first level of the main menu opens on mouse hover (instead of click only).' => '', 'If set, this address is used as envelope sender header in outgoing notifications. If no address is specified, the envelope sender header is empty.' => '', 'If this regex matches, no message will be send by the autoresponder.' => '', 'If you want to use a mirror database for agent ticket fulltext search or to generate stats, specify the DSN to this database.' => '', 'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the password to authenticate to this database can be specified.' => '', 'If you want to use a mirror database for agent ticket fulltext search or to generate stats, the user to authenticate to this database can be specified.' => '', 'Ignore article with system sender type for new article feature (e. g. auto responses or email notifications).' => '', 'Includes article create times in the ticket search of the agent interface.' => '', 'IndexAccelerator: to choose your backend TicketViewAccelerator module. "RuntimeDB" generates each queue view on the fly from ticket table (no performance problems up to approx. 60.000 tickets in total and 6.000 open tickets in the system). "StaticDB" is the most powerful module, it uses an extra ticket-index table that works like a view (recommended if more than 80.000 and 6.000 open tickets are stored in the system). Use the script "bin/otrs.RebuildTicketIndex.pl" for initial index update.' => '', 'Install ispell or aspell on the system, if you want to use a spell checker. Please specify the path to the aspell or ispell binary on your operating system.' => '', 'Interface language' => '', 'It is possible to configure different skins, for example to distinguish between diferent agents, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '', 'It is possible to configure different skins, for example to distinguish between diferent customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid skin on your system. Please see the example entries for the proper form of the regex.' => '', 'It is possible to configure different themes, for example to distinguish between agents and customers, to be used on a per-domain basis within the application. Using a regular expression (regex), you can configure a Key/Content pair to match a domain. The value in "Key" should match the domain, and the value in "Content" should be a valid theme on your system. Please see the example entries for the proper form of the regex.' => '', 'Link agents to groups.' => '', 'Link agents to roles.' => '', 'Link attachments to responses templates.' => '', 'Link customers to groups.' => '', 'Link customers to services.' => '', 'Link queues to auto responses.' => '', 'Link responses to queues.' => '', 'Link roles to groups.' => '', 'Links 2 tickets with a "Normal" type link.' => '', 'Links 2 tickets with a "ParentChild" type link.' => '', 'List of CSS files to always be loaded for the agent interface.' => '', 'List of CSS files to always be loaded for the customer interface.' => '', 'List of IE6-specific CSS files to always be loaded for the customer interface.' => '', 'List of IE7-specific CSS files to always be loaded for the customer interface.' => '', 'List of IE8-specific CSS files to always be loaded for the agent interface.' => '', 'List of IE8-specific CSS files to always be loaded for the customer interface.' => '', 'List of JS files to always be loaded for the agent interface.' => '', 'List of JS files to always be loaded for the customer interface.' => '', 'List of default StandardResponses which are assigned automatically to new Queues upon creation.' => '', 'Log file for the ticket counter.' => '', 'Mail Accounts' => '', 'Makes the application check the MX record of email addresses before sending an email or submitting a telephone or email ticket.' => '', 'Makes the application check the syntax of email addresses.' => '', 'Makes the picture transparent.' => '', 'Makes the session management use html cookies. If html cookies are disabled or if the client browser disabled html cookies, then the system will work as usual and append the session id to the links.' => '', 'Manage PGP keys for email encryption.' => '', 'Manage POP3 or IMAP accounts to fetch email from.' => '', 'Manage S/MIME certificates for email encryption.' => '', 'Manage existing sessions.' => '', 'Manage periodic tasks.' => '', 'Max size (in characters) of the customer information table (phone and email) in the compose screen.' => '', 'Max size of the subjects in an email reply.' => '', 'Maximal auto email responses to own email-address a day (Loop-Protection).' => '', 'Maximal size in KBytes for mails that can be fetched via POP3/POP3S/IMAP/IMAPS (KBytes).' => '', 'Maximum number of tickets to be displayed in the result of a search in the agent interface.' => '', 'Maximum number of tickets to be displayed in the result of a search in the customer interface.' => '', 'Maximum size (in characters) of the customer info table in the queue view.' => '', 'Maximum size (in characters) of the customer information table in the ticket zoom view.' => '', 'Module for To-selection in new ticket screen in the customer interface.' => '', 'Module to check customer permissions.' => '', 'Module to check if a user is in a special group. Access is granted, if the user is in the specified group and has ro and rw permissions.' => '', 'Module to check if arrived emails should be marked as email-internal (because of original forwared internal email it college). ArticleType and SenderType define the values for the arrived email/article.' => '', 'Module to check the agent responsible of a ticket.' => '', 'Module to check the group permissions for the access to customer tickets.' => '', 'Module to check the owner of a ticket.' => '', 'Module to check the watcher agents of a ticket.' => '', 'Module to compose signed messages (PGP or S/MIME).' => '', 'Module to crypt composed messages (PGP or S/MIME).' => '', 'Module to filter and manipulate incoming messages. Block/ignore all spam email with From: noreply@ address.' => '', 'Module to filter and manipulate incoming messages. Get a 4 digit number to ticket free text, use regex in Match e. g. From => \'(.+?)@.+?\', and use () as [***] in Set =>.' => '', 'Module to generate accounted time ticket statistics.' => '', 'Module to generate html OpenSearch profile for short ticket search in the agent interface.' => '', 'Module to generate html OpenSearch profile for short ticket search in the customer interface.' => '', 'Module to generate ticket solution and response time statistics.' => '', 'Module to generate ticket statistics.' => '', 'Module to show notifications and escalations (ShownMax: max. shown escalations, EscalationInMinutes: Show ticket which will escalation in, CacheTime: Cache of calculated escalations in seconds).' => '', 'Module to use database filter storage.' => '', 'Multiselect' => '', 'My Tickets' => '', 'Name of custom queue. The custom queue is a queue selection of your preferred queues and can be selected in the preferences settings.' => '', 'NameX' => '', 'New email ticket' => '', 'New phone ticket' => '', 'Next possible ticket states after adding a phone note in the ticket phone inbound screen of the agent interface.' => '', 'Next possible ticket states after adding a phone note in the ticket phone outbound screen of the agent interface.' => '', 'Notifications (Event)' => 'Notificaciones (Event)', 'Number of displayed tickets' => '', 'Number of lines (per ticket) that are shown by the search utility in the agent interface.' => '', 'Number of tickets to be displayed in each page of a search result in the agent interface.' => '', 'Number of tickets to be displayed in each page of a search result in the customer interface.' => '', 'Open tickets of customer' => '', 'Overloads (redefines) existing functions in Kernel::System::Ticket. Used to easily add customizations.' => '', 'Overview Escalated Tickets' => '', 'Overview Refresh Time' => '', 'Overview of all open Tickets.' => '', 'PGP Key Management' => '', 'PGP Key Upload' => '', 'Parameters for the CreateNextMask object in the preference view of the agent interface.' => '', 'Parameters for the CustomQueue object in the preference view of the agent interface.' => '', 'Parameters for the FollowUpNotify object in the preference view of the agent interface.' => '', 'Parameters for the LockTimeoutNotify object in the preference view of the agent interface.' => '', 'Parameters for the MoveNotify object in the preference view of the agent interface.' => '', 'Parameters for the NewTicketNotify object in the preferences view of the agent interface.' => '', 'Parameters for the RefreshTime object in the preference view of the agent interface.' => '', 'Parameters for the WatcherNotify object in the preference view of the agent interface.' => '', 'Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket calendar of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket escalation overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface . "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the dashboard backend of the ticket stats of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin.' => '', 'Parameters for the pages (in which the dynamic fields are shown) of the dynamic fields overview.' => '', 'Parameters for the pages (in which the tickets are shown) of the medium ticket overview.' => '', 'Parameters for the pages (in which the tickets are shown) of the small ticket overview.' => '', 'Parameters for the pages (in which the tickets are shown) of the ticket preview overview.' => '', 'Parameters of the example SLA attribute Comment2.' => '', 'Parameters of the example queue attribute Comment2.' => '', 'Parameters of the example service attribute Comment2.' => '', 'Path for the log file (it only applies if "FS" was selected for LoopProtectionModule and it is mandatory).' => '', 'Path of the file that stores all the settings for the QueueObject object for the agent interface.' => '', 'Path of the file that stores all the settings for the QueueObject object for the customer interface.' => '', 'Path of the file that stores all the settings for the TicketObject for the agent interface.' => '', 'Path of the file that stores all the settings for the TicketObject for the customer interface.' => '', 'Performs the configured action for each event (as an Invoker) for each configured Webservice.' => '', 'Permitted width for compose email windows.' => '', 'Permitted width for compose note windows.' => '', 'Picture-Upload' => '', 'PostMaster Filters' => '', 'PostMaster Mail Accounts' => '', 'Protection against CSRF (Cross Site Request Forgery) exploits (for more info see http://en.wikipedia.org/wiki/Cross-site_request_forgery).' => '', 'Queue view' => '', 'Refresh Overviews after' => '', 'Refresh interval' => '', 'Replaces the original sender with current customer\'s email address on compose answer in the ticket compose screen of the agent interface.' => '', 'Required permissions to change the customer of a ticket in the agent interface.' => '', 'Required permissions to use the close ticket screen in the agent interface.' => '', 'Required permissions to use the ticket bounce screen in the agent interface.' => '', 'Required permissions to use the ticket compose screen in the agent interface.' => '', 'Required permissions to use the ticket forward screen in the agent interface.' => '', 'Required permissions to use the ticket free text screen in the agent interface.' => '', 'Required permissions to use the ticket merge screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket note screen in the agent interface.' => '', 'Required permissions to use the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket phone inbound screen in the agent interface.' => '', 'Required permissions to use the ticket phone outbound screen in the agent interface.' => '', 'Required permissions to use the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Required permissions to use the ticket responsible screen in the agent interface.' => '', 'Resets and unlocks the owner of a ticket if it was moved to another queue.' => '', 'Responses <-> Queues' => 'Respuestas <-> Colas', 'Restores a ticket from the archive (only if the event is a state change, from closed to any open available state).' => '', 'Roles <-> Groups' => 'Roles <-> Grupos', 'Runs an initial wildcard search of the existing customer users when accessing the AdminCustomerUser module.' => '', 'Runs the system in "Demo" mode. If set to "Yes", agents can change preferences, such as selection of language and theme via the agent web interface. These changes are only valid for the current session. It will not be possible for agents to change their passwords.' => '', 'S/MIME Certificate Upload' => '', 'Saves the attachments of articles. "DB" stores all data in the database (not recommended for storing big attachments). "FS" stores the data on the filesystem; this is faster but the webserver should run under the OTRS user. You can switch between the modules even on a system that is already in production without any loss of data.' => '', 'Saves the login and password on the session table in the database, if "DB" was selected for SessionModule.' => '', 'Search backend default router.' => '', 'Search backend router.' => '', 'Select your frontend Theme.' => 'Seleccione su tema', 'Selects the module to handle uploads via the web interface. "DB" stores all uploads in the database, "FS" uses the file system.' => '', 'Selects the ticket number generator module. "AutoIncrement" increments the ticket number, the SystemID and the counter are used with SystemID.counter format (e.g. 1010138, 1010139). With "Date" the ticket numbers will be generated by the current date, the SystemID and the counter. The format looks like Year.Month.Day.SystemID.counter (e.g. 200206231010138, 200206231010139). With "DateChecksum" the counter will be appended as checksum to the string of date and SystemID. The checksum will be rotated on a daily basis. The format looks like Year.Month.Day.SystemID.Counter.CheckSum (e.g. 2002070110101520, 2002070110101535). "Random" generates randomized ticket numbers in the format "SystemID.Random" (e.g. 100057866352, 103745394596).' => '', 'Send me a notification if a customer sends a follow up and I\'m the owner of the ticket or the ticket is unlocked and is in one of my subscribed queues.' => '', 'Send notifications to users.' => '', 'Send ticket follow up notifications' => '', 'Sender type for new tickets from the customer inteface.' => '', 'Sends agent follow-up notification only to the owner, if a ticket is unlocked (the default is to send the notification to all agents).' => '', 'Sends all outgoing email via bcc to the specified address. Please use this only for backup reasons.' => '', 'Sends customer notifications just to the mapped customer. Normally, if no customer is mapped, the latest customer sender gets the notification.' => '', 'Sends reminder notifications of unlocked ticket after reaching the reminder date (only sent to ticket owner).' => '', 'Sends the notifications which are configured in the admin interface under "Notfication (Event)".' => '', 'Set sender email addresses for this system.' => '', 'Set the default height (in pixels) of inline HTML articles in AgentTicketZoom.' => '', 'Set the maximum height (in pixels) of inline HTML articles in AgentTicketZoom.' => '', 'Set this to yes if you trust in all your public and private pgp keys, even if they are not certified with a trusted signature.' => '', 'Sets if ticket owner must be selected by the agent.' => '', 'Sets the PendingTime of a ticket to 0 if the state is changed to a non-pending state.' => '', 'Sets the age in minutes (first level) for highlighting queues that contain untouched tickets.' => '', 'Sets the age in minutes (second level) for highlighting queues that contain untouched tickets.' => '', 'Sets the configuration level of the administrator. Depending on the config level, some sysconfig options will be not shown. The config levels are in in ascending order: Expert, Advanced, Beginner. The higher the config level is (e.g. Beginner is the highest), the less likely is it that the user can accidentally configure the system in a way that it is not usable any more.' => '', 'Sets the default article type for new email tickets in the agent interface.' => '', 'Sets the default article type for new phone tickets in the agent interface.' => '', 'Sets the default body text for notes added in the close ticket screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket move screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket note screen of the agent interface.' => '', 'Sets the default body text for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the default body text for notes added in the ticket responsible screen of the agent interface.' => '', 'Sets the default link type of splitted tickets in the agent interface.' => '', 'Sets the default next state for new phone tickets in the agent interface.' => '', 'Sets the default next ticket state, after the creation of an email ticket in the agent interface.' => '', 'Sets the default note text for new telephone tickets. E.g \'New ticket via call\' in the agent interface.' => '', 'Sets the default priority for new email tickets in the agent interface.' => '', 'Sets the default priority for new phone tickets in the agent interface.' => '', 'Sets the default sender type for new email tickets in the agent interface.' => '', 'Sets the default sender type for new phone ticket in the agent interface.' => '', 'Sets the default subject for new email tickets (e.g. \'email Outbound\') in the agent interface.' => '', 'Sets the default subject for new phone tickets (e.g. \'Phone call\') in the agent interface.' => '', 'Sets the default subject for notes added in the close ticket screen of the agent interface.' => '', 'Sets the default subject for notes added in the ticket move screen of the agent interface.' => '', 'Sets the default subject for notes added in the ticket note screen of the agent interface.' => '', 'Sets the default subject for notes added in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the default subject for notes added in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the default subject for notes added in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the default subject for notes added in the ticket responsible screen of the agent interface.' => '', 'Sets the default text for new email tickets in the agent interface.' => '', 'Sets the display order of the different items in the preferences view.' => '', 'Sets the inactivity time (in seconds) to pass before a session is killed and a user is loged out.' => '', 'Sets the minimal ticket counter size (if "AutoIncrement" was selected as TicketNumberGenerator). Default is 5, this means the counter starts from 10000.' => '', 'Sets the minimum number of characters before autocomplete query is sent.' => '', 'Sets the number of lines that are displayed in text messages (e.g. ticket lines in the QueueZoom).' => '', 'Sets the number of search results to be displayed for the autocomplete feature.' => '', 'Sets the options for PGP binary.' => '', 'Sets the order of the different items in the customer preferences view.' => '', 'Sets the password for private PGP key.' => '', 'Sets the prefered time units (e.g. work units, hours, minutes).' => '', 'Sets the prefix to the scripts folder on the server, as configured on the web server. This setting is used as a variable, OTRS_CONFIG_ScriptAlias which is found in all forms of messaging used by the application, to build links to the tickets within the system.' => '', 'Sets the responsible agent of the ticket in the close ticket screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket bulk screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket free text screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket note screen of the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the responsible agent of the ticket in the ticket responsible screen of the agent interface.' => '', 'Sets the service in the close ticket screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket free text screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket note screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the service in the ticket responsible screen of the agent interface (Ticket::Service needs to be activated).' => '', 'Sets the size of the statistic graph.' => '', 'Sets the stats hook.' => '', 'Sets the system time zone (required a system with UTC as system time). Otherwise this is a diff time to the local time.' => '', 'Sets the ticket owner in the close ticket screen of the agent interface.' => '', 'Sets the ticket owner in the ticket bulk screen of the agent interface.' => '', 'Sets the ticket owner in the ticket free text screen of the agent interface.' => '', 'Sets the ticket owner in the ticket note screen of the agent interface.' => '', 'Sets the ticket owner in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Sets the ticket owner in the ticket responsible screen of the agent interface.' => '', 'Sets the ticket type in the close ticket screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket bulk screen of the agent interface.' => '', 'Sets the ticket type in the ticket free text screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket note screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket owner screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket pending screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket priority screen of a zoomed ticket in the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the ticket type in the ticket responsible screen of the agent interface (Ticket::Type needs to be activated).' => '', 'Sets the time type which should be shown.' => '', 'Sets the timeout (in seconds) for http/ftp downloads.' => '', 'Sets the timeout (in seconds) for package downloads. Overwrites "WebUserAgent::Timeout".' => '', 'Sets the user time zone per user (required a system with UTC as system time and UTC under TimeZone). Otherwise this is a diff time to the local time.' => '', 'Sets the user time zone per user based on java script / browser time zone offset feature at login time.' => '', 'Show a responsible selection in phone and email tickets in the agent interface.' => '', 'Show article as rich text even if rich text writing is disabled.' => '', 'Shows a count of icons in the ticket zoom, if the article has attachments.' => '', 'Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to add a note in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to close a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to go back in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface.' => '', 'Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to move a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the customer who requested the ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to see the owner of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to see the responsible agent of a ticket in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to set a ticket as pending in the ticket zoom view of the agent interface.' => '', 'Shows a link in the menu to set a ticket as spam in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a link in the menu to set the priority of a ticket in every ticket overview of the agent interface.' => '', 'Shows a link in the menu to zoom a ticket in the ticket overviews of the agent interface.' => '', 'Shows a link to access article attachments via a html online viewer in the zoom view of the article in the agent interface.' => '', 'Shows a link to download article attachments in the zoom view of the article in the agent interface.' => '', 'Shows a link to see a zoomed email ticket in plain text.' => '', 'Shows a link to set a ticket as spam in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".' => '', 'Shows a list of all the involved agents on this ticket, in the close ticket screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket free text screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket note screen of the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the involved agents on this ticket, in the ticket responsible screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the close ticket screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket free text screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket note screen of the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows a list of all the possible agents (all agents with note permissions on the queue/ticket) to determine who should be informed about this note, in the ticket responsible screen of the agent interface.' => '', 'Shows a preview of the ticket overview (CustomerInfo => 1 - shows also Customer-Info, CustomerInfoMaxSize max. size in characters of Customer-Info).' => '', 'Shows all both ro and rw queues in the queue view.' => '', 'Shows all open tickets (even if they are locked) in the escalation view of the agent interface.' => '', 'Shows all open tickets (even if they are locked) in the status view of the agent interface.' => '', 'Shows all the articles of the ticket (expanded) in the zoom view.' => '', 'Shows all the customer identifiers in a multi-select field (not useful if you have a lot of customer identifiers).' => '', 'Shows an owner selection in phone and email tickets in the agent interface.' => '', 'Shows colors for different article types in the article table.' => '', 'Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.' => '', 'Shows either the last customer article\'s subject or the ticket title in the small format overview.' => '', 'Shows existing parent/child queue lists in the system in the form of a tree or a list.' => '', 'Shows the activated ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).' => '', 'Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.' => '', 'Shows the customer user information (phone and email) in the compose screen.' => '', 'Shows the customer user\'s info in the ticket zoom view.' => '', 'Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually.' => '', 'Shows the message of the day on login screen of the agent interface.' => '', 'Shows the ticket history (reverse ordered) in the agent interface.' => '', 'Shows the ticket priority options in the close ticket screen of the agent interface.' => '', 'Shows the ticket priority options in the move ticket screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket bulk screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket free text screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket note screen of the agent interface.' => '', 'Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows the ticket priority options in the ticket responsible screen of the agent interface.' => '', 'Shows the title fields in the close ticket screen of the agent interface.' => '', 'Shows the title fields in the ticket free text screen of the agent interface.' => '', 'Shows the title fields in the ticket note screen of the agent interface.' => '', 'Shows the title fields in the ticket owner screen of a zoomed ticket in the agent interface.' => '', 'Shows the title fields in the ticket pending screen of a zoomed ticket in the agent interface.' => '', 'Shows the title fields in the ticket priority screen of a zoomed ticket in the agent interface.' => '', 'Shows the title fields in the ticket responsible screen of the agent interface.' => '', 'Shows time in long format (days, hours, minutes), if set to "Yes"; or in short format (days, hours), if set to "No".' => '', 'Shows time use complete description (days, hours, minutes), if set to "Yes"; or just first letter (d, h, m), if set to "No".' => '', 'Skin' => '', 'Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.' => '', 'Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.' => '', 'Spam Assassin example setup. Moves marked mails to spam queue.' => '', 'Specifies if an agent should receive email notification of his own actions.' => '', 'Specifies the background color of the chart.' => '', 'Specifies the background color of the picture.' => '', 'Specifies the border color of the chart.' => '', 'Specifies the border color of the legend.' => '', 'Specifies the bottom margin of the chart.' => '', 'Specifies the different article types that will be used in the system.' => '', 'Specifies the different note types that will be used in the system.' => '', 'Specifies the directory to store the data in, if "FS" was selected for TicketStorageModule.' => '', 'Specifies the directory where SSL certificates are stored.' => '', 'Specifies the directory where private SSL certificates are stored.' => '', 'Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address. Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' => '', 'Specifies the left margin of the chart.' => '', 'Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notification Master" otrs@your.example.com). Notifications are messages such as en::Customer::QueueUpdate or en::Agent::Move.' => '', 'Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).' => '', 'Specifies the path of the file for the performance log.' => '', 'Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.' => '', 'Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.' => '', 'Specifies the path to the converter that allows the view of PDF documents, in the web interface.' => '', 'Specifies the path to the converter that allows the view of XML files, in the web interface.' => '', 'Specifies the right margin of the chart.' => '', 'Specifies the text color of the chart (e. g. caption).' => '', 'Specifies the text color of the legend.' => '', 'Specifies the text that should appear in the log file to denote a CGI script entry.' => '', 'Specifies the top margin of the chart.' => '', 'Specifies user id of the postmaster data base.' => '', 'Standard available permissions for agents within the application. If more permissions are needed, they can be entered here. Permissions must be defined to be effective. Some other good permissions have also been provided built-in: note, close, pending, customer, freetext, move, compose, responsible, forward, and bounce. Make sure that "rw" is always the last registered permission.' => '', 'Start number for statistics counting. Every new stat increments this number.' => '', 'Starts a wildcard search of the active object after the link object mask is started.' => '', 'Statistics' => '', 'Status view' => '', 'Stores cookies after the browser has been closed.' => '', 'Strips empty lines on the ticket preview in the queue view.' => '', 'Textarea' => '', 'The "bin/PostMasterMailAccount.pl" will reconnect to POP3/POP3S/IMAP/IMAPS host after the specified count of messages.' => '', 'The agent skin\'s InternalName which should be used in the agent interface. Please check the available skins in Frontend::Agent::Skins.' => '', 'The customer skin\'s InternalName which should be used in the customer interface. Please check the available skins in Frontend::Customer::Skins.' => '', 'The divider between TicketHook and ticket number. E.g \': \'.' => '', 'The duration in minutes after emitting an event, in which the new escalation notify and start events are suppressed.' => '', 'The format of the subject. \'Left\' means \'[TicketHook#:12345] Some Subject\', \'Right\' means \'Some Subject [TicketHook#:12345]\', \'None\' means \'Some Subject\' and no ticket number. In the last case you should enable PostmasterFollowupSearchInRaw or PostmasterFollowUpSearchInReferences to recognize followups based on email headers and/or body.' => '', 'The headline shown in the customer interface.' => '', 'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' => '', 'The logo shown in the header of the agent interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'The logo shown in the header of the customer interface. The URL to the image can be a relative URL to the skin image directory, or a full URL to a remote web server.' => '', 'The logo shown on top of the login box of the agent interface. The URL to the image must be relative URL to the skin image directory.' => '', 'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' => '', 'The text at the beginning of the subject when an email is forwarded, e.g. FW, Fwd, or WG.' => '', 'This module and its PreRun() function will be executed, if defined, for every request. This module is useful to check some user options or to display news about new applications.' => '', 'This setting allows you to override the built-in country list with your own list of countries. This is particularly handy if you just want to use a small select group of countries.' => '', 'Ticket event module that triggers the escalation stop events.' => '', 'Ticket overview' => '', 'Tickets' => '', 'Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day).' => '', 'Toggles display of OTRS FeatureAddons list in PackageManager.' => '', 'Toolbar Item for a shortcut.' => '', 'Turns on the animations used in the GUI. If you have problems with these animations (e.g. performance issues), you can turn them off here.' => '', 'Turns on the remote ip address check. It should be set to "No" if the application is used, for example, via a proxy farm or a dialup connection, because the remote ip address is mostly different for the requests.' => '', 'Types' => '', 'Update Ticket "Seen" flag if every article got seen or a new Article got created.' => '', 'Update and extend your system with software packages.' => '', 'Updates the ticket escalation index after a ticket attribute got updated.' => '', 'Updates the ticket index accelerator.' => '', 'Uses Cc recipients in reply Cc list on compose an email answer in the ticket compose screen of the agent interface.' => '', 'Uses richtext for viewing and editing: articles, salutations, signatures, standard responses, auto responses and notifications.' => '', 'View performance benchmark results.' => '', 'View system log messages.' => '', 'Wear this frontend skin' => '', 'Webservice path separator.' => '', 'When tickets are merged, a note will be added automatically to the ticket which is no longer active. In this text area you can define this text (This text cannot be changed by the agent).' => '', 'When tickets are merged, the customer can be informed per email by setting the check box "Inform Sender". In this text area, you can define a pre-formatted text which can later be modified by the agents.' => '', 'Your language' => '', 'Your queue selection of your favorite queues. You also get notified about those queues via email if enabled.' => 'Cola de selección de colas favoritas. Ud. también puede ser notificado de estas colas vía correo si está habilitado', # # OBSOLETE ENTRIES FOR REFERENCE, DO NOT TRANSLATE! # '%s Tickets affected! Do you really want to use this job?' => '¡%s Tickets afectados! ¿Realmente desea utilizar esta tarea?', '(Checks MX recordes of used email addresses by composing an answer. Don\'t use CheckMXRecord if your OTRS machine is behinde a dial-up line $!)' => '(Chequear registro MX de direcciones utilizadas al responder. ¡No usarlo si su PC con el Otrs está detrás de una línea conmutada $!)', '(Email of the system admin)' => '(email del administrador del sistema)', '(Full qualified domain name of your system)' => '(Nombre completo del dominio de su sistema)', '(Logfile just needed for File-LogModule!)' => '(Archivo de trazas necesario para File-LogModule)', '(Note: It depends on your installation how many dynamic objects you can use)' => '(Nota: Depende de su instalación cuántos objetos dinámicos puede utilizar', '(Note: Useful for big databases and low performance server)' => '(Nota: Util para bases de datos grandes y servidores de bajo rendimiento)', '(The identify of the system. Each ticket number and each http session id starts with this number)' => '(La identidad del sistema. Cada número de ticket y cada id de sesión http comienza con este número)', '(Ticket identifier. Some people want toset this to e. g. \'Ticket#\', \'Call#\' or \'MyTicket#\')' => '(Identificador de Ticket. Algunas personas quieren usar por ejemplo \'Ticket#\', \'Call#\' o \'MyTicket#\')', '(Used default language)' => '(Use el lenguaje por defecto)', '(Used log backend)' => '(Interface de trazas Utilizada)', '(Used ticket number format)' => '(Formato de número de ticket utilizado)', 'A article should have a title!' => '¡Los artículos deben tener título!', 'A message must be spell checked!' => '¡El mensaje debe ser verificado ortográficamente!', 'A message should have a To: recipient!' => '¡El mensaje debe tener el destinatario Para: !', 'A message should have a body!' => '¡Los mensajes deben tener contenido!', 'A message should have a subject!' => '¡Los mensajes deben tener asunto!', 'A required field is:' => 'Un campo requerido es:', 'A response is default text to write faster answer (with default text) to customers.' => 'Una respuesta es el texto por defecto para responder más rápido (con el texto por defecto) a los clientes.', 'A ticket should have a type!' => '¡El ticket debe tener un tipo!', 'A web calendar' => 'Calendario Web', 'A web file manager' => 'Administrador web de archivos', 'A web mail client' => 'Un cliente de correo Web', 'Absolut Period' => 'Periodo Absoluto', 'Account Type' => 'Tipo de cuenta', 'Add Customer User' => 'Añadir Cliente Usuario', 'Add System Address' => 'Añadir Dirección de Sistema', 'Add User' => 'Añadir Usuario', 'Add a new Agent.' => 'Añadir un nuevo Agente', 'Add a new Customer Company.' => 'Añadir una nueva Compañía de Cliente', 'Add a new Group.' => 'Añadir nuevo Grupo', 'Add a new Notification.' => 'Agregar una nueva Notificación', 'Add a new Priority.' => 'Añadir una nueva Prioridad.', 'Add a new Role.' => 'Añadir un nuevo Rol', 'Add a new SLA.' => 'Añadir un nuevo SLA', 'Add a new Salutation.' => 'Añadir un nuevo Saludo', 'Add a new Service.' => 'Añadir un nuevo Servicio', 'Add a new Signature.' => 'Añadir una nueva Firma', 'Add a new State.' => 'Añadir un nuevo Estado', 'Add a new System Address.' => 'Añadir una Dirección de Sistema', 'Add a new Type.' => 'Añadir un nuevo Tipo', 'Add a note to this ticket!' => '¡Añadir una nota a este ticket!', 'Add note to ticket' => 'Añadir nota al ticket', 'Added User "%s"' => 'Añadido usuario "%s"', 'Admin-Area' => 'Area de administración', 'Admin-Email' => 'Correo del Administrador', 'Admin-Password' => 'Contraseña-Administrador', 'Admin-User' => 'Usuario-Admin', 'Advisory' => 'Advertencia', 'Agent Mailbox' => 'Buzón de Agente', 'Agent Preferences' => 'Preferencias de Agente', 'Agent based' => 'Basado en agente', 'Agent-Area' => 'Area de Agente', 'All Agent variables.' => 'Todas las variables de Agente', 'All Agents' => 'Todos los Agentes', 'All Customer variables like defined in config option CustomerUser.' => 'Todas las variables de cliente, como las declaradas en la opción de configuracion del cliente', 'All customer tickets.' => 'Todos los tickets de un cliente', 'All email addresses get excluded on replaying on composing an email.' => 'Toda dirección de correo electrónico será omitida mientras se compone la respuesta de un correo.', 'All email addresses get excluded on replaying on composing and email.' => 'Todas las direcciones de correo electrónico será omitidas al componer la respuesta a un correo', 'All incoming emails with this "Email" (To:) will be dispatched in the selected queue!' => '¡Todos los mensajes entrantes con esta dirección (Para:) serán enviados a la cola seleccionada!', 'All messages' => 'Todos los mensajes', 'All new tickets!' => '¡Todos los tickets nuevos!', 'All tickets where the reminder date has reached!' => '¡Todos los tickes que han alcanzado la fecha de recordatorio!', 'All tickets which are escalated!' => '¡Todos los tickets que están escalados!', 'Allocate CustomerUser to service' => 'Relacionar Clientes con Servicios', 'Allocate services to CustomerUser' => 'Relacionar Servicios con Clientes', 'Answer' => 'Responder', 'Artefact' => 'Artefacto', 'Article Create Times' => 'Tiempo de Creación de Artículo', 'Article created' => 'Artículo Creado', 'Article created between' => 'Artículo creado entre', 'Article filter settings' => 'Configuración de filtro de Artículos', 'ArticleID' => 'Identificador de artículo', 'Attach' => 'Anexo', 'Attribute' => 'Atributo', 'Auto Response From' => 'Respuesta automática De ', 'Bounce ticket' => 'Ticket rebotado', 'Can not create link with %s!' => '¡No se puede vincular con %s!', 'Can not delete link with %s!' => '¡No se puede eliminar vínculo con %s!', 'Can\'t update password, invalid characters!' => '¡No se puede actualizar la contraseña, caracteres inválidos!', 'Can\'t update password, must be at least %s characters!' => '¡No se puede actualizar la contraseña, se necesitan al menos %s caracteres!', 'Can\'t update password, must contain 2 lower and 2 upper characters!' => '¡No se puede actualizar la contraseña, se necesitan al menos 2 caracteres en minúscula y 2 en mayúscula!', 'Can\'t update password, needs at least 1 digit!' => '¡No se puede actualizar la contraseña, se necesita al menos 1 dígito!', 'Can\'t update password, needs at least 2 characters!' => '¡No se puede actualizar la contraseña, se necesitan al menos 2 caracteres!', 'Can\'t update password, your new passwords do not match! Please try again!' => '¡No se puede actualizar la contraseña, las contraseñas nuevas no coinciden! ¡Por favor, reinténtelo!', 'Category Tree' => 'Arbol de categorías', 'Cc: (%s) added database email!' => '¡Cc: (%s) añadido a la base de datos de correo!', 'Change %s settings' => 'Cambiar %s especificaciones', 'Change Times' => 'Cambio de Tiempo', 'Change free text of ticket' => 'Cambiar el texto libre del ticket', 'Change owner of ticket' => 'Cambiar el propietario del ticket', 'Change priority of ticket' => 'Cambiar la prioridad del ticket', 'Change responsible of ticket' => 'Cambiar responsable del ticket', 'Change the ticket customer!' => '¡Cambiar el cliente del ticket!', 'Change the ticket owner!' => '¡Cambiar el propietario del ticket!', 'Change the ticket priority!' => '¡Cambiar la prioridad del ticket!', 'Change users <-> roles settings' => 'Modificar Configuración de Usuarios <-> Roles', 'ChangeLog' => 'Log de Cambios', 'Child-Object' => 'Objeto-Hijo', 'City{CustomerUser}' => 'Ciudad', 'Clear From' => 'Vaciar De', 'Clear To' => 'Vaciar Para', 'Click here to report a bug!' => '¡Haga click aquí para informar acerca de un error!', 'Close Times' => 'Tiempos de Cierre', 'Close this ticket!' => '¡Cerrar este ticket!', 'Close ticket' => 'Cerrar el ticket', 'Close type' => 'Tipo de cierre', 'Close!' => '¡Cerrar!', 'Collapse View' => 'Vista reducida', 'Comment (internal)' => 'Comentario (interno)', 'Comment{CustomerUser}' => 'Comentario', 'CompanyTickets' => 'TicketsCompañía', 'Compose Answer' => 'Responder', 'Compose Email' => 'Redactar Correo', 'Compose Follow up' => 'Redactar seguimiento', 'Config Options' => 'Opciones de Configuración', 'Config options (e. g. <OTRS_CONFIG_HttpType>)' => 'Opciones de configuración (ej. <OTRS_CONFIG_HttpType>)', 'Config options (e. g. )' => 'Opciones de configuración (ej: )', 'Config options (e. g. ).' => 'Opciones de configuración (ej. ).', 'Contact customer' => 'Contactar con el cliente', 'Country{CustomerUser}' => 'País', 'Create Times' => 'Tiempos de Creación', 'Create new Phone Ticket' => 'Crear un nuevo Ticket Telefónico', 'Create new database' => 'Crear nueva base de datos', 'Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).' => 'Crear nuevos grupos para manipular los permisos de acceso por distintos grupos de agente (ej: departamento de compra, departamento de soporte, departamento de ventas,...).', 'CreateTicket' => 'CrearTicket', 'Customer Move Notify' => 'Notificar al Cliente al Mover', 'Customer Owner Notify' => 'Notificar al Propietario al Mover', 'Customer State Notify' => 'Notificación de estado al Cliente', 'Customer User' => 'Cliente', 'Customer User Management' => 'Gestión de clientes', 'Customer Users' => 'Clientes', 'Customer Users <-> Groups' => 'Clientes <-> Grupos', 'Customer Users <-> Groups Management' => 'Gestión de Clientes <-> Grupos', 'Customer Users <-> Services' => 'Clientes <-> Servicios', 'Customer Users <-> Services Management' => 'Gestión de Clientes <-> Servicios', 'Customer history' => 'Historia del cliente', 'Customer history search' => 'Historia de búsquedas del cliente', 'Customer history search (e. g. "ID342425").' => 'Historia de búsquedas del cliente (ej: "ID342425")', 'Customer user will be needed to have a customer history and to login via customer panel.' => 'El cliente necesita tener una historia y conectarse vía panel de clientes', 'CustomerID{CustomerUser}' => 'Nº cliente', 'CustomerUser' => 'Usuario Cliente', 'DB Admin Password' => 'Contraseña del Administrador de la BD', 'DB Admin User' => 'Usuario Admin de la BD', 'DB Type' => 'Tipo de BD', 'DB connect host' => 'Host de conexión a la Base de datos', 'Database Backend' => 'Base de Datos', 'Days' => 'Días', 'Default' => 'Por Defecto', 'Default Charset' => 'Juego de caracteres por defecto', 'Default Language' => 'Lenguaje por defecto', 'Delete old database' => 'Eliminar BD antigua', 'Delete this ticket!' => '¡Eliminar este ticket!', 'Detail' => 'Detalle', 'Discard all changes and return to the compose screen' => 'Descartar todos los cambios y volver a la pantalla de redacción', 'Do dispatch or filter incoming emails based on email X-Headers! RegExp is also possible.' => '¡Clasificar o filtrar correos entrantes basado en encabezamientos X-Headers! Puede utilizar expresiones regulares.', 'Do you really want to delete this Object?' => 'Seguro que desea eliminar este objeto?', 'Do you really want to reinstall this package (all manual changes get lost)?' => 'Realmente desea reinstalar este paquete (todos los cambios manuales se perderán)?', 'Don\'t forget to add a new response a queue!' => '¡No olvide incluir una nueva respuesta en la cola!', 'Don\'t forget to add a new user to groups and/or roles!' => '¡No olvide añadir los usuarios nuevos a grupos y/o roles!', 'Don\'t forget to add a new user to groups!' => '¡No olvide incluir al usuario nuevo en grupos!', 'Don\'t work with UserID 1 (System account)! Create new users!' => '¡No trabaje con el Identificador 1 (cuenta de sistema)! ¡Cree usuarios nuevos! ', 'Download Settings' => 'Descargar Configuración', 'Download all system config changes.' => 'Descargar todos los cambios de configuración', 'Drop Database' => 'Eliminar Base de Datos', 'Dynamic-Object' => 'Objeto-Dinámico', 'Edit Article' => 'Editar Artículo', 'Edit default services.' => 'Editar servicios por defecto', 'Email based' => 'Basado en e-mail', 'Email{CustomerUser}' => 'Correo', 'Embed related certificates' => 'Embeber certificados relacionados', 'Escaladed Tickets' => 'Tickets Escalados', 'Escalation - First Response Time' => 'Escalado - Tiempo para Primera Respuesta', 'Escalation - Solution Time' => 'Escalado - Tiempo para Solución', 'Escalation - Update Time' => 'Escalado - Tiempo para Actualización', 'Escalation Times' => 'Tiempo de escalado', 'Escalation time' => 'Tiempo de escalado', 'Event is required!' => '¡Debe especificar Evento!', 'Expand View' => 'Vista ampliada', 'Explanation' => 'Explicación', 'Export Config' => 'Exportar Configuración', 'Fax{CustomerUser}' => 'Fax', 'FileManager' => 'Administrador de Archivos', 'Filelist' => 'Lista de Archivos', 'Filtername' => 'Nombre del filtro', 'Firstname{CustomerUser}' => 'Nombre', 'Follow up' => 'Seguimiento', 'Follow up notification' => 'Notificación de seguimiento', 'For very complex stats it is possible to include a hardcoded file.' => 'Para una estadística muy compleja es posible incluir un archivo prefijado', 'Frontend' => 'Interfaz de usuario', 'Fulltext-Search in Article (e. g. "Mar*in" or "Baue*")' => 'Búsqueda de texto en Artículo (ej. "Mar*in" o "Baue*")', 'Go' => 'Ir', 'Group Ro' => 'Grupo Ro', 'Group based' => 'Basado en grupo', 'Group selection' => 'Selección de Grupo', 'Handle Private Certificate Relations' => 'Administrar relaciones para certificado privado', 'Have a lot of fun!' => '¡Disfrútelo!', 'Here you can define the value series. You have the possibility to select one or two elements. Then you can select the attributes of elements. Each attribute will be shown as single value series. If you don\'t select any attribute all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Aquí puede definir la serie de valores. Tiene la posibilidad de seleccionar uno o más elementos. Luego, puede seleccionar los atributos de los elementos. Cada atributo será mostrado como un elemento de la serie. Si no selecciona ningún atributo, todos los atributos del elemento serán utilizados si genera una estadística. Asimismo un nuevo atributo es añadido desde la última configuración.', 'Here you can define the x-axis. You can select one element via the radio button. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Aquí Ud. puede definir el eje x. Puede seleccionar un elemento con un boton circular (radio button). Si no selecciona todos los atributos del elemento será usado si genera un stat, apenas se agrega un nuevo atributo desde la útima configuración', 'Here you can define the x-axis. You can select one element via the radio button. Then you you have to select two or more attributes of the element. If you make no selection all attributes of the element will be used if you generate a stat. As well a new attribute is added since the last configuration.' => 'Aqui puede definir el eje-x. Puede seleccionar un elemento usando la casilla de selección. Luego debe seleccionar dos o más atributos del elemento. Si Ud. no selecciona ninguno, todos los atributos del elemento se utilizarán para generar una estadística. Asimismo un nuevo atributo es añadido desde la última configuración.', 'Here you can insert a description of the stat.' => 'Aquí puede insertar una descripción de la estadística.', 'Here you can select the dynamic object you want to use.' => 'Aquí puede seleccionar el elemento dinámico que desea utilizar', 'Home' => 'Inicio', 'If Secure Mode is not activated, activate it via SysConfig because your application is already running.' => 'Si el Modo Seguro no está activado actívelo con SysConfig ya que su aplicación está en funcionamiento.', 'If a new hardcoded file is available this attribute will be shown and you can select one.' => 'Si un nuevo archivo prefijado está disponible, este atributo se le mostrará y podrá seleccionar uno', 'If a ticket is closed and the customer sends a follow up the ticket will be locked for the old owner.' => 'Si el ticket está cerrado y el cliente envía un seguimiento al mismo, éste será bloqueado para el antiguo propietario', 'If a ticket will not be answered in this time, just only this ticket will be shown.' => 'Si un ticket no ha sido respondido es este tiempo, sólo este ticket se mostrará', 'If an agent locks a ticket and he/she will not send an answer within this time, the ticket will be unlock automatically. So the ticket is viewable for all other agents.' => 'Si un agente bloquea un ticket y no envía una respuesta en este tiempo, el ticket será desbloqueado automáticamente. El Ticket será visible por todos los demás agentes.', 'If nothing is selected, then there are no permissions in this group (tickets will not be available for the user).' => 'Si no se selecciona algo, no habrá permisos en este grupo (Los tickets no estarán disponibles para este cliente).', 'If you need the sum of every column select yes.' => 'Si necesita las suma de cada columna seleccione Sí', 'If you need the sum of every row select yes' => 'Si necesita la suma de cada fila seleccione Sí', 'If you use RegExp, you also can use the matched value in () as [***] in \'Set\'.' => 'Si utiliza expresiones regulares, puede también usar el valor encontrado en () as [***] en \'Set\'.', 'Image' => 'Imagen', 'Important' => 'Importante', 'Imposible to add relation!' => '¡Imposible agregar relación!', 'Imposible to delete relation!' => '¡Imposible eliminar la relación!', 'In this form you can select the basic specifications.' => 'En esta pantalla puede seleccionar las especificaciones básicas', 'In this way you can directly edit the keyring configured in Kernel/Config.pm.' => 'De esta forma, Ud. puede editar directamente las claves configuradas en Kernel/Config.pm.', 'Incident' => 'Incidente', 'Information about the Stat' => 'Información sobre la estadística', 'Insert of the common specifications' => 'Inserte las especificaciones comunes', 'Is Job Valid' => 'Es una tarea válida', 'Is Job Valid?' => 'Es la tarea válida?', 'It\'s useful for ASP solutions.' => 'Esto es útil para soluciones ASP.', 'It\'s useful for a lot of users and groups.' => 'Es útil para gestionar muchos usuarios y grupos.', 'Job-List' => 'Lista de Tareas', 'Keyword' => 'Palabra clave', 'Keywords' => 'Palabras clave', 'Last update' => 'Ultima Actualización', 'Lastname{CustomerUser}' => 'Apellido', 'Link this ticket to an other objects!' => '¡Enlazar este ticket a otros objetos!', 'Link to Parent' => 'Enlazar con el padre', 'Linked as' => 'Vinculado como', 'Load Settings' => 'Cargar Configuración', 'Lock it to work on it!' => '¡Bloquearlo para trabajar en él!', 'Logfile' => 'Archivo de trazas', 'Logfile too large, you need to reset it!' => '¡Archivo de trazas muy grande, necesita reinicializarlo!', 'Login failed! Your username or password was entered incorrectly.' => '¡Identificación incorrecta! Su nombre de usuario o contraseña fueron introducidos incorrectamente.', 'Lookup' => 'Observar', 'Mail Management' => 'Gestión de Correo', 'Mailbox' => 'Buzón', 'Match' => 'Coincidir', 'Merge this ticket!' => '¡Fusionar este ticket!', 'Message for new Owner' => 'Mensaje para el nuevo propietario', 'Message sent to' => 'Mensaje enviado a', 'Misc' => 'Miscelánea', 'Mobile{CustomerUser}' => 'Móvil', 'Modified' => 'Modificado', 'Modules' => 'Módulos', 'Move notification' => 'Notificación de movimientos', 'Multiple selection of the output format.' => 'Selección múltiple del formato de salida', 'MyTickets' => 'MisTickets', 'Name is required!' => '¡Debe especificar Nombre!', 'New Agent' => 'Nuevo Agente', 'New Customer' => 'Nuevo Cliente', 'New Group' => 'Nuevo grupo', 'New Group Ro' => 'Nuevo Grupo Ro', 'New Priority' => 'Nueva prioridad', 'New SLA' => 'Nuevo SLA', 'New Service' => 'Nuevo Servicio', 'New State' => 'Nuevo estado', 'New Ticket Lock' => '¡Nuevo Bloqueo de Ticket!', 'New TicketFreeFields' => 'Nuevo CampoLibredeTicket', 'New Title' => 'Nuevo Título', 'New Type' => 'Nuevo Tipo', 'New account created. Sent Login-Account to %s.' => 'Nueva cuenta creada. Envíe el Login de la cuenta a %s.', 'New messages' => 'Nuevos mensajes', 'New password again' => 'Repetir Contraseña', 'Next Week' => 'Próxima semana', 'No * possible!' => '¡No * posible!', 'No Packages for requested Framework in this Online Repository, but Packages for other Frameworks!' => '¡No hay paquetes para el Framework solicitado en este Repositorio en Línea, pero sí hay para otros Frameworks!', 'No Packages or no new Packages in selected Online Repository!' => '¡No hay paquetes o no hay paquetes nuevos en el Repositorio en Línea seleccionado!', 'No Permission' => 'No tiene autorización', 'No means, send agent and customer notifications on changes.' => '"No" significa enviar a los agentes y clientes notificaciones al realizar cambios.', 'No time settings.' => 'Sin especificación de tiempo', 'Note Text' => 'Nota de texto', 'Notification (Customer)' => 'Notificación (Cliente)', 'Notifications' => 'Notificaciones', 'OTRS DB Name' => 'Nombre de la BD OTRS', 'OTRS DB Password' => 'Contraseña para BD del usuario OTRS', 'OTRS DB User' => 'Usuario de BD OTRS', 'OTRS sends an notification email to the customer if the ticket is moved.' => 'OTRS envía una notificación por correo al cliente si el ticket se mueve', 'OTRS sends an notification email to the customer if the ticket owner has changed.' => 'OTRS envía una notificación por correo al cliente si el propietario del ticket cambia', 'OTRS sends an notification email to the customer if the ticket state has changed.' => 'OTRS envía una notificación por correo al cliente si el estado del ticket cambia', 'Object already linked as %s.' => 'Objecto ya vinculado como %s.', 'Of couse this feature will take some system performance it self!' => '¡Esta configuración afectará el desempeño del sistema!', 'Online' => 'En línea', 'Only for ArticleCreate Event.' => 'Solo para el Evento CrearArtículo', 'Open Tickets' => 'Tickets Abiertos', 'Options ' => 'Opciones', 'Options of the current customer user data (e. g. <OTRS_CUSTOMER_DATA_USERFIRSTNAME>)' => 'Opciones de los datos del cliente activo (ej. <OTRS_CUSTOMER_DATA_USERFIRSTNAME>)', 'Options of the current customer user data (e. g. )' => 'Opciones del usuario activo (ej. )', 'Options of the current customer user data (e. g. ).' => 'Opciones de datos del actual usuario del cliente (ej. ).', 'Options of the current user who requested this action (e. g. <OTRS_CURRENT_USERFIRSTNAME>)' => 'Opciones del usuario que solicitó la acción (ej. <OTRS_CURRENT_USERFIRSTNAME>)', 'Options of the current user who requested this action (e. g. )' => 'Opciones del usuario activo que solicitó esta acción (ej. )', 'Options of the current user who requested this action (e. g. ).' => 'Opciones del actual usuario que requirió esta acción (ej. ).', 'Options of the ticket data (e. g. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)' => 'Opcciones de los datos del ticket (ej. <OTRS_TICKET_Number>, <OTRS_TICKET_ID>, <OTRS_TICKET_Queue>, <OTRS_TICKET_State>)', 'Options of the ticket data (e. g. , , , )' => 'Opciones de la información del ticket (ej: , , , )', 'Options of the ticket data (e. g. , , , )' => 'Opciones de la información del ticket (ej. , , , )', 'Options of the ticket data (e. g. , , , ).' => 'Opciones de los datos del ticket (ej. , , , ).', 'Other Options' => 'Otras Opciones', 'Out Of Office' => 'Fuera de la oficina', 'POP3 Account Management' => 'Gestión de cuenta POP3', 'Package' => 'Paquete', 'Package not correctly deployed! You should reinstall the Package again!' => '¡Paquete instalado incorrectamente! ¡Ud. debe reinstalar el paquete nuevamente!', 'Package not correctly deployed, you need to deploy it again!' => '¡El paquete no ha sido correctamente instalado, necesita instalarlo nuevamente!', 'Param 1' => 'Parámetro 1', 'Param 2' => 'Parámetro 2', 'Param 3' => 'Parámetro 3', 'Param 4' => 'Parámetro 4', 'Param 5' => 'Parámetro 5', 'Param 6' => 'Parámetro 6', 'Parent-Object' => 'Objeto-Padre', 'Password is already in use! Please use an other password!' => '¡La contraseña ya se está utilizando! ¡Por favor, use otra!', 'Password is already used! Please use an other password!' => '¡La contraseña ya fue usada! ¡Por favor, utilice otra!', 'Passwords doesn\'t match! Please try it again!' => '¡Las contraseñas no coinciden! ¡Por favor, reintente!', 'Pending Times' => 'Tiempos de Pendiente', 'Pending messages' => 'Mensajes pendientes', 'Pending type' => 'Tipo pendiente', 'Permission settings. You can select one or more groups to make the configurated stat visible for different agents.' => 'Configuración de permisos. Puede seleccionar uno o más grupos para hacer visibles las estadísticas configuradas a distintos agentes', 'Permissions to change the ticket owner in this group/queue.' => 'Permiso para cambiar el propietario del ticket en este grupo/cola', 'PhoneView' => 'Vista telefónica', 'Phone{CustomerUser}' => 'Teléfono', 'Please contact your admin' => 'Por favor, contace con su administrador', 'PostMaster Filter' => 'Filtro del Administrador del Correo', 'PostMaster Mail Account' => 'Cuenta de Correo del Administrador del Correo', 'Print this ticket!' => '¡Imprimir este ticket!', 'Problem' => 'Problema', 'Queue <-> Auto Responses Management' => 'Gestión de Cola <-> respuestas automáticas', 'Queue ID' => 'Id de la Cola', 'Queue Management' => 'Gestión de Colas', 'Queues <-> Auto Responses' => 'Colas <-> Respuestas Automáticas', 'Realname' => 'Nombre real', 'Rebuild' => 'Reconstruir', 'Recipients' => 'Destinatarios', 'Relation added!' => '¡Relacion agregada!', 'Relation deleted!' => '¡Relación eliminada!', 'Relation doesn\'t exists' => 'La relación no existe', 'Relation exists!' => '¡La relación existe!', 'Reminder' => 'Recordatorio', 'Reminder messages' => 'Mensajes recordatorios', 'Required Field' => 'Campos obligatorios', 'Response Management' => 'Gestión de Respuestas', 'Responses <-> Attachments Management' => 'Gestión de Respuestas <-> Anexos', 'Responses <-> Queue Management' => 'Gestión de Respuestas <-> Colas', 'Return to the compose screen' => 'Volver a la pantalla de redacción', 'Role' => 'Rol', 'Roles <-> Groups Management' => 'Gestión de Roles <-> Grupos', 'Roles <-> Users' => 'Roles <-> Usuarios', 'Roles <-> Users Management' => 'Gestión de Roles <-> Usuarios', 'Run Search' => 'Ejecutar Búsqueda', 'Save Job as?' => 'Guardar Tarea como?', 'Save Search-Profile as Template?' => 'Guardar perfil de búsqueda como patrón?', 'Schedule' => 'Horario', 'Search Result' => 'Buscar resultados', 'Search for' => 'Buscar por', 'Secure Mode need to be enabled!' => '¡El Modo Seguro debe estar habilitado!', 'Select Box' => 'Ventana de selección', 'Select Box Result' => 'Seleccione tipo de resultado', 'Select Source (for add)' => 'Seleccionar Fuente (para añadir)', 'Select the customeruser:service relations.' => 'Seleccione las relaciones cliente:servicio.', 'Select the element, which will be used at the X-axis' => 'Seleccione el elemento, que será utilizado en el eje-X', 'Select the restrictions to characterise the stat' => 'Seleccione las restricciones para caracterizar la estadística', 'Select the role:user relations.' => 'Seleccionar las relaciones Rol-Cliente', 'Select the user:group permissions.' => 'Seleccionar los permisos de usuario:grupo', 'Select your QueueView refresh time.' => 'Seleccione su tiempo de actualización de la vista de colas', 'Select your default spelling dictionary.' => 'Seleccione su diccionario por defecto', 'Select your frontend Charset.' => 'Seleccione su juego de caracteres', 'Select your frontend QueueView.' => 'Seleccione su Vista de cola de trabajo', 'Select your frontend language.' => 'Seleccione su idioma de trabajo', 'Select your out of office time.' => 'Elija el tiempo fuera de la oficina.', 'Select your screen after creating a new ticket.' => 'Seleccione la pantalla a mostrar después de crear un ticket', 'Selection needed' => 'Selección obligatoria', 'Send Notification' => 'Enviar Notificación', 'Send me a notification if a customer sends a follow up and I\'m the owner of this ticket.' => 'Notifíqueme si un cliente solicita un seguimiento y yo soy el dueño del ticket.', 'Send me a notification of an watched ticket like an owner of an ticket.' => 'Enviarme notificación de un ticket vigilado como si fuera un ticket del que soy dueño.', 'Send no notifications' => 'No enviar notificaciones', 'Sent new password to: %s' => 'Enviada nueva clave a: %s', 'Sent password token to: %s' => 'Enviado recordatorio de clave a: %s', 'Sessions' => 'Sesiones', 'Set customer user and customer id of a ticket' => 'Asignar agente y cliente de un ticket', 'Set this ticket to pending!' => '¡Poner este ticket como pendiente!', 'Show' => 'Mostrar', 'Shows the ticket history!' => '¡Mostrar la historia del ticket!', 'Site' => 'Sitio', 'Solution' => 'Solución', 'Sort by' => 'Ordenado por', 'Source' => 'Origen', 'Spell Check' => 'Chequeo Ortográfico', 'Split' => 'Dividir', 'State Type' => 'Tipo de estado', 'Static-File' => 'Archivo-Estático', 'Stats-Area' => 'Area de Estadísticas', 'Street{CustomerUser}' => 'Calle', 'Sub-Queue of' => 'Subcola de', 'Sub-Service of' => 'Sub-Servicio de', 'Subscribe' => 'Subscribir', 'Symptom' => 'Síntoma', 'System History' => 'Historia del Sistema', 'System State Management' => 'Gestión de Estados del Sistema', 'System Status' => 'Estado del Sistema', 'Systemaddress' => 'Direcciones de correo del sistema', 'Take care that you also updated the default states in you Kernel/Config.pm!' => '¡Recuerde también actualizar los estados en su archivo Kernel/Config.pm! ', 'The message being composed has been closed. Exiting.' => 'El mensaje que se estaba redactando ha sido cerrado. Saliendo.', 'These values are read-only.' => 'Estos valores son de sólo-lectura', 'These values are required.' => 'Estos valores son obligatorios', 'This account exists.' => 'Esta cuenta existe.', 'This is useful if you want that no one can get the result of the stat or the stat isn\'t ready configurated.' => 'Esto es útil si desea que nadie pueda obtener el resultado de una estadística o la misma aún no está configurada', 'This values are read only.' => 'Estos valores son de solo lectura.', 'This values are required.' => 'Estos valores son obligatorios.', 'This window must be called from compose window' => 'Esta ventana debe ser llamada desde la ventana de redacción', 'Ticket Lock' => 'Ticket Bloqueado', 'Ticket Number Generator' => 'Generador de números de Tickets', 'Ticket Search' => 'Buscar ticket', 'Ticket Status View' => 'Ver Estado del Ticket', 'Ticket Type is required!' => '¡Se necesita el tipo de Ticket!', 'Ticket escalation!' => '¡Escalado de ticket!', 'Ticket locked!' => '¡Ticket bloqueado!', 'Ticket owner options (e. g. <OTRS_OWNER_USERFIRSTNAME>)' => 'Opciones del propietario del Ticket (ej. <OTRS_OWNER_USERFIRSTNAME>)', 'Ticket owner options (e. g. )' => 'Opciones del propietario del ticket (ej. )', 'Ticket owner options (e. g. ).' => 'Opciones del propietario del ticket (ej. ).', 'Ticket responsible options (e. g. ).' => 'Opciones del responsable del ticket (ej. ).', 'Ticket selected for bulk action!' => '¡Ticket seleccionado para acción múltiple!', 'Ticket unlock!' => '¡Ticket desbloqueado!', 'Ticket-Area' => 'Area de Ticket', 'TicketFreeFields' => 'CamposLibresDeTicket', 'TicketFreeText' => 'TextoLibreTicket', 'TicketID' => 'Identificador de Ticket', 'TicketZoom' => 'Detalle del Ticket', 'Tickets available' => 'Tickets disponibles', 'Tickets shown' => 'Tickets mostrados', 'Tickets which need to be answered!' => '¡Tickets que necesitan ser respondidos!', 'Times' => 'Veces', 'Title of the stat.' => 'Título de la estadística', 'To get the article attribute (e. g. (, , , and ).' => 'Para obtener los atributos (ej. , , , and )', 'To get the article attribute (e. g. (, , , and ).' => 'Para obtener el atributo del artículo (p.e. , , , y ).', 'To: (%s) replaced with database email!' => '¡Para: (%s) sustituido con email de la base de datos!', 'Top of Page' => 'Inicio de página', 'Total hits' => 'Total de coincidencias', 'U' => 'A', 'Unable to parse Online Repository index document!' => '¡Incapaz de interpretar el documento índice del Repositorio en Línea!', 'Uniq' => 'Único', 'Unlock Tickets' => 'Desbloquear Tickets', 'Unlock to give it back to the queue!' => '¡Desbloquearlo para devolverlo a la cola!', 'Unsubscribe' => 'Desubscribir', 'Use utf-8 it your database supports it!' => '¡Use utf-8 si su base de datos lo permite!', 'Useable options' => 'Opciones accesibles', 'User Management' => 'Administración de usuarios', 'User will be needed to handle tickets.' => 'Se necesita un usuario para manipular los tickets.', 'Username{CustomerUser}' => 'Nombre de Usuario', 'Users' => 'Usuarios', 'Users <-> Groups' => 'Usuarios <-> Grupos', 'Users <-> Groups Management' => 'Gestión de Usuarios <-> Grupos', 'Warning! This tickets will be removed from the database! This tickets are lost!' => 'Aviso: ¡Estos tickets serán eliminados de la base de datos, por tanto, se perderán!', 'Watch notification' => 'Vigilar notificación', 'Web-Installer' => 'Instalador Web', 'WebMail' => 'CorreoWeb', 'WebWatcher' => 'ObservadorWeb', 'Welcome to OTRS' => 'Bienvenido al OTRS', 'With an invalid stat it isn\'t feasible to generate a stat.' => 'Con una estadistica inválida, no es posible generar estadísticas.', 'With the input and select fields you can configurate the stat at your needs. Which elements of a stat you can edit depends on your stats administrator who configurated the stat.' => 'Con los campos de entrada y selección, puede configurar las estadísticas a sus necesidades. Los elementos de estadísticas que puede editar dependen de cómo haya sido configurado por el administrador', 'Yes means, send no agent and customer notifications on changes.' => '"Sí" significa no enviar notificación a los agentes y clientes al realizarse cambios.', 'Yes, save it with name' => 'Sí, guardarlo con nombre', 'You got new message!' => '¡Ud. tiene un mensaje nuevo!', 'You have to select two or more attributes from the select field!' => '¡Debe seleccionar dos o más atributos del campo de selección!', 'You need a email address (e. g. customer@example.com) in To:!' => '¡Necesita una dirección de correo (ej: cliente@ejemplo.com) en Para: !', 'You need min. one selected Ticket!' => '¡Necesita seleccionar al menos un Ticket!', 'You need to account time!' => '¡Necesita contabilizar el tiempo!', 'You need to activate %s first to use it!' => '¡Para usar %s necesita activarlo primero!', 'Your email address is new' => 'Su dirección de correo es nueva', 'Your email with ticket number "" is bounced to "". Contact this address for further information.' => 'Su correo con número de ticket "" fue rebotado a "". Contacte con dicha dirección para más información.', 'Your own Ticket' => 'Sus tickets', 'Zip{CustomerUser}' => 'Código postal', 'accept license' => 'aceptar licencia', 'customer realname' => 'Nombre del cliente', 'don\'t accept license' => 'no aceptar la licencia', 'down' => 'abajo', 'false' => 'falso', 'for agent firstname' => 'nombre del agente', 'for agent lastname' => 'apellido del agente', 'for agent login' => 'login del agente', 'for agent user id' => 'id del agente', 'kill all sessions' => 'finalizar todas las sesiones', 'kill session' => 'finalizar la sesión', 'maximal period form' => 'periodo máximo del formulario', 'modified' => 'modificado', 'new ticket' => 'nuevo ticket', 'next step' => 'próximo paso', 'send' => 'enviar', 'sort downward' => 'ordenar descendente', 'sort upward' => 'ordenar ascendente', 'to get the first 20 character of the subject' => 'para obtener los primeros 20 caracteres del asunto ', 'to get the first 5 lines of the email' => 'para obtener las primeras 5 líneas del correo', 'to get the from line of the email' => 'para obtener la línea from del correo', 'to get the realname of the sender (if given)' => 'para obtener el nombre del emisor (si lo proporcionó)', 'up' => 'arriba', 'utf8' => 'utf8', }; # $$STOP$$ return; } 1;